An Introduction to Incident, Change, and Project Management for Hardware and Application Support

Continuing Education Credits
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Certified Public Accountant

Continuing Education Credit:
1 CPE Credits
Field of Study:
Information Technology
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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Illumeo is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State Boards of Accountancy have the final authority on the acceptance of individual course for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

NASBA Sponsor Number: 109504
State of New York Sponsor Number: 002746
State of Texas Sponsor Number: 009890
In accordance with the standards of the National Registry of CPE Sponsors, CPE credit have been granted based on a 50-minute hour.

Chartered Accountant (IES8 CPD)

Continuing Education Credit:
1 Hours
Field of Study:
Information Technology
CPE Delivery Method:
Self-Study
Program Location:
Online
Your specific provider of Continuing Professional Development accreditation has final authority on the acceptance of individual courses for CPD-IES8 credit.

Certified Management Accountant

Continuing Education Credit:
1 CPE Credits
Field of Study:
Information Technology
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.

Certified Fraud Examiner

Continuing Education Credit:
1 CPE Credits
Field of Study:
Information Technology
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.

Certified Government Financial Manager

Continuing Education Credit:
1 CPE Credits
Field of Study:
Information Technology
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.

Yellow Book

Continuing Education Credit:
1 CPE Credits
Field of Study:
Other
CPE Delivery Method:
Self-Study
Program Location:
Online
The GAO's Yellow Book, Government Auditing Standards, establishes CPE requirements. Auditors performing work under GAGAS, including planning, directing, performing field work, or reporting on an audit or attestation engagement under GAGAS, need to maintain their professional competence through continuing professional education (CPE). Therefore, each auditor performing work under GAGAS should complete, every two years, at least 80 hours of CPE that directly enhance the auditor's professional proficiency to perform audits and/or attestation engagements. At least 24 of the 80 hours of CPE should be in subjects directly related to government auditing, the government environment, or the specific or unique environment in which the audited entity operates. At least 20 hours of the 80 should be completed in any one year of the two-year period. For details on the Yellow Book CPE requirements go to http://www.gao.gov/ and https://www.gao.gov/assets/700/693136.pdf.

Certified Internal Auditor

Continuing Education Credit:
1 CPE Credits
Field of Study:
Computer science
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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Recognized CPE provider, authorized by the Institute of Internal Auditors for use in the Certified Internal Auditor (CIA) CPE program.

Certification in Risk Management Assurance

Continuing Education Credit:
1 CPE Credits
Field of Study:
Other activities contributing to professional competence
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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Recognized CPE provider, authorized by the Institute of Internal Auditors for use in the Certified Risk Management Assurance (CRMA) CPE program.
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  An Introduction to Incident Management, Change Management & Project Management4:33
  Process Flow - Incident5:52
  Process Flow - Change Management8:50
  Process Flow - Change Management Cont'd6:18
  Defining Project Management9:57
  Conclusion6:57
CONTINUOUS PLAY
  An Introduction to Incident Management, Change Management & Project Management42:27
SUPPORTING MATERIALS
  Slides: Incident Change Project Management PresentationPDF
  Incident Management, Change Management & Project Management Glossary/IndexPDF
  Gantt Chart SampleDOCX
  Project Charter Template 1DOCX
  Project Charter Template 2DOCX
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam