Secret Conversation Styles of Men, Women & Bosses

Continuing Education Credits
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SHRM-CP
1.5 PDC
SHRM-SCP
1.5 PDC
PHR
1.5 CEU
SPHR
1.5 CEU
GPHR
1.5 CEU
aPHR
1.5 CEU
PHRca
1.5 CEU
PHRi
1.5 CEU
SPHRi
1.5 CEU

Society for Human Resource Management Certified Professional

Continuing Education Credit:
1.5 PDC Credit
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
approved by SHRM

Illumeo is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP℠. This program is valid for 1.5 PDCs for the SHRM-CP℠. For more information about certification or recertification, please visit www.shrmcertification.org.
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Society for Human Resource Management Senior Certified Professional

Continuing Education Credit:
1.5 PDC Credit
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
approved by SHRM

Illumeo is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-SCP℠. This program is valid for 1.5 PDCs for the SHRM-SCP℠. For more information about certification or recertification, please visit www.shrmcertification.org.
More information about SHRM-SCP PDC Credits
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Professional in Human Resources

Continuing Education Credit:
1.5 CEU Credit
Field of Study:
HR (General)
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
pre-approved by HRCI
This program has been approved for 1.5 HR (General) aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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Senior Professional in Human Resources

Continuing Education Credit:
1.5 CEU Credit
Field of Study:
HR (General)
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
pre-approved by HRCI
This program has been approved for 1.5 HR (General) aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
More information about SPHR CEU Credits
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Global Professional in Human Resources

Continuing Education Credit:
1.5 CEU Credit
Field of Study:
HR (General)
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
pre-approved by HRCI
This program has been approved for 1.5 HR (General) aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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Associate Professional in Human Resources

Continuing Education Credit:
1.5 CEU Credit
Field of Study:
HR (General)
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
pre-approved by HRCI
This program has been approved for 1.5 HR (General) aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
More information about aPHR CEU Credits
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Professional in Human Resources – California

Continuing Education Credit:
1.5 CEU Credit
Field of Study:
HR (General)
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
pre-approved by HRCI
This program has been approved for 1.5 HR (General) aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
More information about PHRca CEU Credits
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Professional in Human Resources - International

Continuing Education Credit:
1.5 CEU Credit
Field of Study:
HR (General)
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
pre-approved by HRCI
This program has been approved for 1.5 HR (General) aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
More information about PHRi CEU Credits
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Senior Professional in Human Resources - International

Continuing Education Credit:
1.5 CEU Credit
Field of Study:
HR (General)
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
pre-approved by HRCI
This program has been approved for 1.5 HR (General) aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
More information about SPHRi CEU Credits
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Instructor for this course
  Course Overview CPE
Course Syllabus
Introduction AND OVERVIEW
  1 Introduction to Secret Conversation Styles of Men, Women & Bosses1:14
  2 Secret Conversation Commercial 1:18
  3 Before We Begin1:35
Conversing
  4 The Right Way To Converse1:31
  5 4 Types of Work Conversations-Intro00:38
  6 4 Types of Work Conversations-Disseminating1:57
  7 4 Types of Work Conversations-Problem Solving2:27
  8 4 Types of Work Conversations-Storytelling1:08
  9 4 Types of Work Conversations-Venting4:14
  10 How Men and Womens' Conversation Styles Differ2:05
  11 3 Mistakes Women Listeners Makes 2:05
  12 2 Mistakes Men Listeners Makes00:54
  13 How to Chit Chat Can Save Your Job9:10
Remedies
  14 Remedies for Misperceiving3:20
  15 Remedies for Interrupting 3:57
  16 Remedies for Storytelling, Rambling & Not Listening3:15
  17 Getting What You Need In 15 Minutes or Less3:51
  18 #1 Skill You Need to Succeed in Business2:50
  19. Respect and Being HumblePDF
How Communications Go Bad
  20 Top 6 Ways Verbal Communication Goes Bad 10:27
  21 I'm Offended3:02
  22 Mansplaining 1013:05
  23 3 Mansplaining Techniques2:12
  24 Communication Deal Breakers1:46
  25 Business Communications in a #MeToo World3:15
  26 Tips for Men in a #Me Too World2:11
  27 Tips for Women in a #MeToo World1:37
Communication Style of Bosses
  28 Bosses Communication Style1:03
  29 Chatting Up the Big Boss2:37
  30. Communicating with Your Boss on EmailPDF
  31 Rule Followers vs. Risk Takers1:13
  32 Inside the Mind of a Boss1:14
Wrap Up
  33 Summary & The 10% To Remember1:12
CONTINUOUS PLAY
  Secret Conversation Styles of Men, Women & Bosses 1:22:21
SUPPORTING MATERIALS
  Secret Conversation Styles of Men, Women & Bosses Glossary IndexPDF
  Secret Conversation Styles Worksheet PDF
  Secret Conversation Styles Lab Answers PDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam