Customer Invoice Deduction (Short Payment) Fundamentals: Trends and Best Practices in Deduction Management

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Chartered Accountant (IES8 CPD)

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Certified Management Accountant

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Certified Government Financial Manager

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Certification in Risk Management Assurance

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Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to Customer Deduction Fundamentals – Trends & Best Practices in Deduction Management1:59
Deduction Basics
  Understanding Deductions 7:50
  Deduction Benchmarks 11:03
  Taking Control of Deductions 11:30
Best Practices
  Best Practices in Deduction Management8:27
  Best Practice Snapshots - Sales Related & Post Audit Claims 8:27
  Best Practice Snapshots - Enabling Technologies 11:23
CONCLUSION
  Evaluating Your Performance 3:17
Continuous Play
  Customer Deduction Fundamentals – Trends & Best Practices in Deduction Management1:03:56
SUPPORTING MATERIALS
  Slides: Customer Deduction FundamentalsPDF
  Customer Deduction Fundamentals Glossary/IndexPDF
REVIEW and TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam