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Introduction to E-mail Etiquette

Next Lesson:
Great Subject Lines
Instructor for this course
  Course Overview CPE
Course Syllabus
INTRODUCTION AND OVERVIEW
  8:47PREVIEW: Introduction to E-mail Etiquette
Subject Lines
  Great Subject Lines9:36
  Solid Subject Lines12:38
Proper Intro and Grammar, Punctuation, Spelling
  Opening Intro. Following Subject8:52
  Grammar, Punctuation, Spelling8:00
Urgency, Complexity, and Nuisances
  Urgency in E-mails6:48
  Complexity10:30
  Particular Nuisances: CC's, FYI's, Reply All's9:36
CONCLUSION
  Something Fun and Useful12:02
Continuous Play
  Taming the E-mail Etiquette Beast: Strategies for Finding Sanity in Your E-mail Communications1:26:49
SUPPORTING MATERIALS
  Slides: Taming the E-mail Etiquette BeastPDF
  Taming the E-mail Etiquette Beast Glossary/IndexPDF
Bonus Materials
  Bonus Article: Properly Dealing with the Four Key Types of Misused E-mailsPDF
  Bonus Article: Smarter E-mail Subject LinesPDF
  Bonus Article: Finding Sanity in Your Written E-mail CommunicationsPDF
REVIEW & TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam