A complete course of study providing education and training to allow the student to learn how to deal with the need for the recorded statement as part of the thorough investigation of a liability insurance claim. We review how to properly investigate and evaluate a claim against an insured. The thirteenth course in the series provides a representative of an insured or the representative of the insurer with sufficient knowledge to work together to complete a thorough investigation of a third-party liability claim.
Course Description
The course covers the following:
- How an insurer's investigation works to determine liability of the insured as alleged by the claim or lawsuit.
- How to identify a breach of duty when working to complete a thorough investigation.
- How to conduct a thorough recorded statement from an insured, claimant, and independent witnesses.
- The keys to a thorough recorded statement.
- The importance of an adjuster’s power of observation.
- The Basic Liability Claims Investigation.
- The covenant of good faith and fair dealing in the conduct of an investigation.
- The need to conduct an objective investigation.
- The Recorded Statement And The Common Auto Accident
- Millions For Defense Not A Dime For Tribute
The first twelve courses of the Certified Expert in Corporate Liability Insurance program are prerequisites and it would be helpful to complete the Certified Expert in Corporate Property Insurance Program.
Learning Objectives
- Explore how to take a recorded statement of an insured.
- Recognize how to conduct a thorough investigation to make a decision on the liability or lack of liability of the insured.
- Recognize how to use the who, what, why, when, and how of every claim.
- Identify how to discover the defenses available to insured that the insurer needs to defend.
- Discover how to recognize the liability the insured may face to a third party.
- Identify how to acquire the information necessary to defend an insured.
Included In Certifications
This course is included in the following Certification Programs:
15 CoursesCorporate Liability Insurance Certification
- Corporate Liability Insurance: Excellence in Claims Handling
- How to Acquire a Policy of Third Party Liability Insurance
- How to Read and Understand a Liability Insurance Policy
- The Necessity For An Honest And Complete Application For Insurance
- The Basics of the Law of Contracts for the Insurance Professional
- The Law of Torts
- Ethics for the Corporate Liability Insurance Professional
- The Covenant of Good Faith and Fair Dealing
- Interviewing Techniques For The Corporate Liability Insurance Professional
- Corporate Liability Insurance Fraud Prevention
- Corporate Liability Insurance: Rescission - An Equitable Remedy
- The Duties Of An Insured Presenting A Third Party Bodily Injury and Property Damage Claim
- The Statement And the Investigation of Third Party Liability Insurance Claim
- Compliance with Good Faith Settlement Practices Regulations
- Corporate Liability Insurance: Millions For Defense Not A Dime For Tribute
Prerequisites
No Advanced Preparation or Prerequisites are needed for this course. However, it is recommended to take the other courses in the series prior to completing this one.
Education Provider Information
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