Instructor for this course
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Enrolled:
49
Duration: 1 Hour
Level: Intermediate
Access This Course: Instant Access to Course Library

Do questions, interruptions, unexpected events, and emergencies dictate the daily priorities and actions of your organization?  Do you spend more of your time putting out fires than doing your work? Has Crisis Management become the routine rather than the exception?  If you answered yes to any of these questions your organization is in the grips of Management by Crisis.

This course will show you how to recognize Management by Crisis and how to fix it. Through the application of Management by Exception you will learn how to control the number of costly and time consuming exceptions that rise through the organization and require management attention. Excess diversion from exceptions dilutes effectiveness, raises stress and tension levels, and establishes a negative corporate culture.

This cross disciplinary program is a method and style of thought.  It is designed to make you a better senior manager.  Proper application of the techniques presented in this course will improve efficiency and lower stress in many situations in which it is deployed. 

 

Learning Objectives

  • Recognize the symptoms and causes of Management by Crisis
  • Discover how to create "thinking processes" that capture corporate wisdom and foster empowered decision making at the lowest possible levels
  • Explore the role of supervisors and how they can strongly effect outcomes

8 Reviews (25 ratings)Reviews

5
Anonymous Author
Great content! Very thankful for the steps outlined to improve and create efficiency in overall processes.
4
Member's Profile
Very good presentation and descriptions of what a process entails, why it is important and how it should be evaluated twice a year to make sure it is serving the organization.
5
Member's Profile
Thought provoking and love the process form
4
Anonymous Author
Great course for leads/supervisors.
4
Member's Profile
I liked that the topic was relevant to my job.
5
Member's Profile
excellent information and great reminders for business.
4
Member's Profile
I thought the slides during the presentation were lacking and the first slide didn't display any details.
4
Anonymous Author
Good use of examples. good charts and handouts

Prerequisites

Prerequisite: Finance leadership experience

 

Advanced Preparation: None

 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 ext. 106, or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  7:52Organization Symptoms
  10:34Process Activity
  13:50Process Design
  5:19Benchmarks
SUPPORTING MATERIALS
  PDFSlides: Breaking the Crisis Cycle
  PDFBreaking the Crisis Cycle Glossary/Index
REVIEW & TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM