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A conflict of interest (COI) is a situation in which a person or organization is involved in multiple interests, one of which could possibly corrupt the motivation or decision-making of that individual or organization. The concept of having personnel sign a conflict of interest statement has become one of the tools used to manage an organization’s control environment and ethics process.

A conflict of interest exists if the circumstances are reasonably believed to create a risk that a decision may be unduly influenced. The belief can be based on experience or objective evidence. There are critical concepts related to the conflict of interest process that organizations must understand.

This course is designed to provide the learner with the opportunity to re-examine the concept as it is applied in their organization. We also discuss potential COI scenarios and elements that should be included in a COI policy.

Learning Objectives

  • Explore the definition of conflict of interest (COI).
  • Explore key principles of a conflict of interest.
  • Discover how the concept of conflict of interest applies to business.
  • Discover examples of conflict of interest.
  • Identify components to include in your conflict of interest policy.
  • Explore how to properly manage and avoid conflict of interest.
Last updated/reviewed: October 25, 2018

Included In Certifications

This course is included in the following Certification Programs:

15 CoursesEthical Leadership Certification

  1. History of Ethics
  2. Psychology Behind Ethics: Part 1
  3. Psychology Behind Ethics: Part 2
  4. COSO 2013 Control Environment Compliance
  5. Corporate Ethics
  6. Managing Through Corporate Politics - The Achilles’ Heel of Executing Professional Skepticism
  7. Real World Business Ethics Scenarios
  8. Relationship between Ethics, Morality, and the Law
  9. Impact of Ethics on Leadership
  10. Traits and Skills of the Ethical Leader
  11. Framework for Ethical Decision Making
  12. Keys to an Effective Code of Conduct
  13. Keys to Understanding Conflicts of Interest
  14. When The Whistle Blows Part 1: History, Regulations, and Concepts
  15. When The Whistle Blows Part 2: Managing Whistleblower Hotlines

39 Reviews (204 ratings)Reviews

4
Anonymous Author
Information was well presented and provided good examples of various forms of COI and suggestions on what to include and how to manage a COI policy.
4
Anonymous Author
Relevant examples of the different types of conflicts of interest. A couple of the exam questions could have gone a couple ways, so read carefully.
3
Member's Profile
The course was pretty basic. It adequately covered the material and was easy to follow. A couple of times the instructor seemed to get confused between a conflict of interest and a general ethical dilemma that did not involve conflicting interests. She also listed board of directors (who represent the owners) being conflicted if he owns significant stock in the company. Some hold this view, but it is controversial, as the stock ownership simply makes him a part of the group he is representing - akin to a congressman living in his district.
4
Member's Profile
Не раскрыта тема журналистики двойных стандартов. Опишите конфликт интересов журналистов, публикующих фэйковые новости и позорящих профессию, в угоду политической ситуации и политического эстеблишмента той или иной страны.
4
Anonymous Author
The speakers audio is loud and clear. The course is easy to comprehend as well as follow. Some of the topics are self explanatory and yet she gives situational examples for better understanding. And also she provided questions after every topic for more comprehension.
5
Member's Profile
Conflict of Interest has wide range of implications and is discussed in great detail here by Lynn. She is a wonderful presenter and I recommend this ethics course along with all her other classes on ethics.
4
Member's Profile
Forward thinking, common sense and a good moral compass puts you on the road to making sense of these concepts. In the end, it's not nearly as complicated as originally perceived. Thank you !
5
Anonymous Author
The course is a good overview regarding the types and classifications of conflicts of interest. It also discusses real scenarios and how to properly manage conflicts of interest.
3
Member's Profile
The course had some interesting points but overall I think the message could have been condensed into half the time spent; other related topics to COI could have been covered.
4
Member's Profile
I liked the definition of conflict of interest and the several examples given. There were several that may not be commonly considered to be conflicts of interest.
5
Member's Profile
I enjoyed the course. It gave me a greater understanding than before of examples of and solutions to conflicts of interest. Great webinar overall.
4
Member's Profile
I liked the use of examples. The materials and instructor always referred to management and boards in the male form which was bothersome.
5
Member's Profile
Examples and quizs across the course are helpful for understanding the subject. Tricky questions in final exam pose some good challenge.
4
Member's Profile
The course was useful in understanding the concept of Conflict of Interests as well as the actions to be taken if it is noted
4
Member's Profile
I had surface knowledge of conflicts of interest. this course really brought it all home for all levels of an organization.
3
Anonymous Author
It is really important for companies to navigate potential conflicts of interest and this course provides a good framework.
5
Member's Profile
This was a solid introduction to managing conflicts of interest. These are important things to keep in mind.
5
Member's Profile
I would recommend this course for everyone. This is basic fundamental information that everyone should know.
5
Anonymous Author
Solid presenter with well organized content and many practical conflict of interest scenarios to consider.
5
Member's Profile
good coverage of rudimentary points. this course should be a lot more in depth and expand on the topics.
3
Member's Profile
Good overview of the topic. May want to add how an organization forms a policy in more detail.
5
Member's Profile
It enjoyed all of the examples of conflict of interest. it made the lesson easier to follow.
5
Member's Profile
I have a better understanding of conflict of interest in the workplace and how it relates.
5
Anonymous Author
Good Course on conflicts of interest. There is a lot of good information in this course.
3
Member's Profile
Liked the fact that it was broken up in sections so I could listen over a period of days.
5
Member's Profile
The course is well organized and the material clearly explained by the instructor.
5
Member's Profile
EXCELLENT OVERVIEW FOR ANYONE IN DECISION MAKING ROLE OR POSITION TO INFLUENCE
5
Member's Profile
Good course that appeared to cover the topic completely and in a clear manner.
5
Member's Profile
Very interesting presentation. Thought provoking and very relevant for me.
5
Member's Profile
Interesting and easy to follow. Taught some topics that I had doubts on.
5
Anonymous Author
Fun course, fun instructor. Teaches the material in an effective way.
4
Anonymous Author
I recommend this course because it was very informative and detailed.
4
Anonymous Author
Decent overview of what this is, what it means and best practices.
5
Anonymous Author
well organized and easy to follow, interesting slides and examples
4
Member's Profile
Pace of the course was appropriate and slides were well done
4
Member's Profile
Good clear and concise course. Lynn is a great instructor.
5
Member's Profile
Like all her course, excellent, clear, and concise.
5
Anonymous Author
Good overview and refresher course.
4
Anonymous Author
Great course

Prerequisites

Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course, but completion of the instructor's other courses on ethics may be helpful.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  2:49Introduction to Keys to Managing Conflict of Interest
Understanding Conflict of Interests
  8:38Conflict of Interest Definition
  7:24 Key Principles of Conflict of Interest
  13:44COI In Business
  7:36COI for Boards and Senior Leaders
  5:29Examples
  11:24COI Scenarios
  15:12COI Policy
  11:52Avoiding COI
  5:31Actions
  6:43Test Your Knowledge
CONCLUSION
  3:58Summary
CONTINUOUS PLAY
  1:40:19Keys to Understanding Conflict of Interests
SUPPORTING MATERIALS
  PDFSlides: Keys to Understanding Conflict of Interests
  PDFKeys to Understanding Conflict of Interests Glossary/Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM