Welcome to this course on Key Performance Indicators, also known as KPIs, and KPI dashboards. KPIs improve your company’s performance by increasing:

  • Focus
  • Clarity
  • Alignment
  • Speed of Feedback
  • Communication
  • Motivation
  • Performance

We explain how they do that in the next lesson. First, what are KPIs and why would you want a KPI dashboard? A KPI is an assessment of whether you’re achieving your business strategy. Each KPI measures an aspect of how well you’re doing on the most critical aspects of your business’s success. A KPI dashboard is a summary report of the status of your KPIs.

In this course, we explain the basics and benefits of KPIs. I then walk you step-by-step on how to pick metrics and targets. Next, we’ll show you how to monitor those metrics with an effective KPI dashboard. Finally, we’ll outline the process for implementing KPIs at your company with tips and insights that I’ve learned over the years.

NOTE: This course is also available in Video Based format: https://www.illumeo.com/courses/key-performance-indicators-kpis-kpi-dashboards

Learning Objectives
  • Discover the benefits of KPIs and KPI dashboards.
  • Explore software options for building KPI dashboards.
  • Discover the characteristics of effective KPIs.
  • Explore the steps in implementing KPIs.
Last updated/reviewed: August 22, 2023
7 Reviews (25 ratings)


Anonymous Author
Informative course distinguishing KPIs, KRIs, OKRs and explaining the differences between all of them. Distinction between scorecard and dashboard was a new thought as we tend to use them interchangeably.

Anonymous Author
This course provides a very generic look at KPI's and how to communicate them. It provides a good foundation for having discussions about KPI's and how to implement or change them.

Member's Profile
This course covers reasons for KPIs, a clear pathway for implementation, and thoughtful consideration of their best presentation using newest tech (+1 for data viz mentions!)

Anonymous Author
We do a lot of discussions around KPI metrics, this was a good review on how to develop and discuss KPIs.

Member's Profile
Helpful synopsis of KPI pointers and associated pros, cons, and other direction. Thanks for the course!

Anonymous Author
Good overview course, practical concise information and good illustrations.

Anonymous Author
Enjoyed this text based course. Slides are very informative and detailed.

Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Key Performance Indicators (KPIs) and KPI Dashboards (Text Based Course)PDF