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To Access This Course:

Learn how to resolve collection issues with an overview of the qualifications for and benefits of each type of resolution, as well as a detailed guide to which resolutions offer the best outcome for each client. This course will cover the following topics:

  • How to get paid by clients in trouble.
  • What Information to Gather and How.
  • Understand the Statutes.
  • Evaluate your options.
  • Determine your strategy.
  • Set Plan of Attack.
  • Contact IRS & Set the stage.
  • Provide documentation.
  • Be Prepared to wait & educate your client.
  • Re-evaluate & Follow-up.

Learning Objectives

  • Discover how to get paid by clients in trouble.
  • Explore what Information to gather and how.
  • Identify how to understand the Statutes.
  • Recognize how to evaluate your options and determine your strategy.
  • Discover how to be prepared to wait & educate your client.
  • Explore how to re-evaluate & follow-up.
Last updated/reviewed: June 14, 2021

Included In Certifications

This course is included in the following Certification Programs:

10 CoursesTax Resolution Specialist Certificate

  1. IRS Representation Series - Foolproof Tips to Release IRS Levies on Paychecks or Bank Accounts
  2. IRS Representation Series - Getting Organized to Resolve Collection Issues
  3. IRS Representation Series - Doing Offer-in-Compromise: How to Complete the Form 656 Application
  4. IRS Representation Series - Tips and Tricks for the 433s Needed to Secure an Offer in Compromise
  5. IRS Representation Series - Winning the 1040 Audit
  6. IRS Representation Series - Steps to Take After SUCCESSFUL Collections or Audits
  7. IRS Representation Series - When Collections and Audits Fail
  8. IRS Representation Series - Reducing IRS Assessments for Interest & Penalties
  9. IRS Representation Series - Conflicts of Interest
  10. IRS Representation Series - Circular 230 Ethics and Updates

Prerequisites

Course Complexity: Foundational

IRS Practice Series: Overview of Collection Issues (or equivalent knowledge)

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  1:14Introduction to Getting Organized to Resolve Collection Issues
  4:45Step-1: Collect Your Fee First
  18:06Step-2: Gather Information
  11:22Step-3: Understand the Statutes of Limitations
  10:04Step-3: Understand the Statutes of Limitations Cont'd
EVALUATING OPTIONS
  11:24Step-4: Know and Evaluate Your Options
  13:29Options-Installment Agreement
  7:02Options-Currently not Collectible
  16:03Options-Offers in Compromise
  5:55Options-Bankruptcy
STRATEGIES AND PLANS
  12:09Step 5-6: Discuss Options with Client and Determine Your Strategy
  5:57Step 7-9: Contact IRS and Set the Stage and Provide Documentation
  1:21Step 10: Re Evaluate and Follow Up
CONTINUOUS PLAY
  1:57:40IRS Representation Series - Getting Organized to Resolve Collection Issues
SUPPORTING MATERIAL
  PDFSlides: IRS Representation Series - Getting Organized to Resolve Collection Issues
  PDFIRS Representation Series - Getting Organized to Resolve Collection Issues Glossary/ Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM