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In this course, we will examine the importance of business operations management as a major source of sustainable competitive advantage. We will start with a brief overview of the traditional market-led approach to business operations management and the corresponding resource-based perspective. This leads to a conversation about the decisions, activities, and processes that form the foundational principles of business operations management.

We will also explore the contemporary ideas and issues which are relevant to the practice of business operations management. This course will serve to build upon the concepts and principles that create the basis of how an organization can use its operations resources to create a competitive advantage.

Learning Objectives

  • Explore the different approach to business operations management as a source of sustainable competitive advantage.
  • Identify the decision, activities and processes that form the foundational principles of business operations management.
  • Discover contemporary ideas and issues which are relevant to the practice of business operations management.
Last updated/reviewed: August 04, 2021

Included In Certifications

This course is included in the following Certification Programs:

8 CoursesBusiness Operations Management Certification

  1. Introduction to Business Operations Management
  2. Process Flow and Capacity Management
  3. Lean Operations and Quality Management
  4. Supply Chain Management
  5. Risk Assessment and Mitigation
  6. Tool kits and Techniques for Business Operations Planning
  7. Implementing a Business Operations Plan
  8. Adapting to Evolving Business Risks and Opportunities

Prerequisites

Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  1:11Introduction to Business Operations
  11:02Key Concepts
  11:26Approaches to Business Operations Management
  10:46Approaches to Business Operations Management Cont'd
  7:26Foundational Principles
  7:20The Practice of Business Operations Management
  2:20Conclusion
CONTINUOUS PLAY
  51:31Introduction to Business Operations
SUPPORTING MATERIAL
  PDFSlides: Introduction to Business Operations Management
  PDFIntroduction to Business Operations Management Glossary/ Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM