In this course, we examine the importance of business operations management as a major source of sustainable competitive advantage. We start with a brief overview of the traditional market-led approach to business operations management and the corresponding resource-based perspective. This leads to a conversation about the decisions, activities, and processes that form the foundational principles of business operations management.

We also explore the contemporary ideas and issues which are relevant to the practice of business operations management. This course serves to build upon the concepts and principles that create the basis of how an organization can use its operations resources to create a competitive advantage.

Learning Objectives
  • Explore the different approach to business operations management as a source of sustainable competitive advantage.
  • Identify the decision, activities and processes that form the foundational principles of business operations management.
  • Discover contemporary ideas and issues which are relevant to the practice of business operations management.
Last updated/reviewed: August 5, 2023

Included In Certifications

This course is included in the following Certification Programs:

8 CoursesBusiness Operations Management Certification

  1. Introduction to Business Operations Management
  2. Process Flow and Capacity Management
  3. Lean Operations and Quality Management
  4. Supply Chain Management
  5. Risk Assessment and Mitigation
  6. Tool kits and Techniques for Business Operations Planning
  7. Implementing a Business Operations Plan
  8. Adapting to Evolving Business Risks and Opportunities
1 Review (7 ratings)

Reviews

4
Anonymous Author
I should have taken better notes during the presentation. The supporting materials did not provide much context or many take-aways, just subject lines of the topics discussed.

Prerequisites
Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to Business Operations1:11
  Key Concepts11:02
  Approaches to Business Operations Management11:26
  Approaches to Business Operations Management Cont'd10:46
  Foundational Principles7:26
  The Practice of Business Operations Management7:20
  Conclusion2:20
CONTINUOUS PLAY
  Introduction to Business Operations51:31
SUPPORTING MATERIAL
  Slides: Introduction to Business Operations ManagementPDF
  Introduction to Business Operations Management Glossary/ IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam