Business Operations

Management Certification

This certificate program introduces the work practices associated with the design and control of business operations.

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Certificate Highlights

The Business Operations Management certificates offers a structured approach to support individuals as they and their organizations manage activities within the production of goods and services, utilizing human and material resources. Business operations management is a key skill and knowledge area in an era where organizations are undergoing big, complex and interdependent changes in a business environment where so much of what was certain in terms of business models, market forces and required talent capabilities have been rendered obsolete.

In this certificate program we introduce the work practices associated with the design and control of business operations. This includes providing students with a practical toolkit and a range of techniques that can be deployed to support the business processes and major operational issues that confront business managers. It also includes an understanding of the span of business operations management including research and development, design/engineering, production operations, marketing, sales, support and customer service

By learning business operations management skills and how to lead operations as an essential part of running any business the individual can contribute positively to a key differentiating factor between the value proposition their organization offers its customers and other companies competing in the same area.

Frequently Asked Questions


Why should I be Illumeo Certified?

In short, you would do this to get better at what you already do, or to get a significant knowledge jump on something you want to do for a living. And, via the certificate itself, to be able to show others that you have attained this knowledge.

Why should I hire a Professional with an Illumeo Certification?

You would hire this Professional because they bring deep knowledge, on concrete topics, to your team. Simply completing the Illumeo certification denotes that the person is a serious professional willing to take the time to become very good at what they do, and that they put in the time, passed the tests, and are knowledgeable in their area of certification.

What happens if I fail the exam?

There is an exam for every course and you must pass every one in order to receive your certification. You may re-study the content and re-take any exam until you pass it.

Why would I want a subscription on Illumeo?

A subscription to Illumeo helps fill out your professional knowledge with its unfettered access to hundreds of up-to-date on demand courses taught by long-time practitioners - just like the instructor of this certification program.


Carrie Foster, Chartered FCIPD

Organization Development Practitioner

Carrie is a recognized expert in her field, appearing alongside CIPD Chief Executive Peter Cheese in a panel discussion on the Future of HR. She is a published author with a successful commercial career covering FMCG, Industrial, Manufacturing and Professional Services, she has a track record of providing OD and coaching programs across UK, Europe, Russia and the Middle East that have met both the individual and business needs.