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Duration: 1 Hour
Level: Intermediate
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Expert Certifications

This is a complete course of study providing education and training to enable the student to learn how to deal with the duties imposed by a corporate liability insurance policy on the insured. We review and understand the wording of the commercial general liability insurance policy. The course explores the importance of a representative of an insured being aware of what is required of an insured to allow an insurer to complete a thorough investigation of a liability claim made against the insured and to assist the insurer in its obligation to defend and indemnify the insured against tort claims the risk of loss which was insured against.

The Course covers the following:

  1. The duties imposed on an insured by a liability insurance policy.

  2. The basic wording of the commercial general liability insurance policy imposing conditions on the insured.

  3. How to deal with the notice condition contained in the liability policy.

  4. How to deal with the clause requiring the insured to cooperate with the investigation of the insurer.

  5. How to avoid making voluntary payments in violation of policy conditions.

  6. When and why an insured can consider suing the insurer.

  7. How to deal with “other insurance” provisions of liability policies when more than one insurer has agreed to defend and indemnify the insured.

  8. How to deal with premium audits.

  9. The importance of accurate representations made to the insurer in the application and in claims presentations.

  10. How to deal with the separation of insureds when more than one insured is involved.

  11. The importance of the insurer’s right to subrogation.

Learning Objectives

  • Identify what promises an insured makes when acquiring a liability insurance policy.
  • Explore how liability insurers require the promises made in the policy to be kept by the insured.
  • Identify each of the conditions set forth in the liability policy before acquiring the policy.
  • Discover that it is the duty of the insured to deal fairly with the insurer and fulfill all policy conditions that apply to the insured.
  • Discover how to apply the “other insurance” clause(s) of your insurance policies.
  • Discover that an insured is an insurance professional and an expert in investigating and resolving third-party liability claims.
  • Explore the various approaches requiring the insured to fulfill the conditions. 


No Advanced Preparation or Prerequisites are needed for this course. However, it is recommended to take the other courses in the series prior to completing this one.

Education Provider Information

Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 ext. 106, or send an e-mail to .
Course Syllabus
  9:52Introduction to Course 10: The Duties of an Insured Presenting A Third Party Bodily Injury & Property Damage Claim
  10:53Other Insurance
  9:17The Notice Condition
  2:02The Cooperation Condition
  3:36Voluntary Payments
  8:46Legal Action Against the Insurer
  4:01Premium Audit
  58:40Course 10 - The Duties Of An Insured Presenting A Third Party Bodily Injury & Property Damage Claim
  PDFSlides: The Duties Of An Insured Presenting A Third Party Bodily Injury & Property Damage Claim
  PDFThe Duties Of An Insured Presenting A Third Party Bodily Injury & Property Damage Claim Glossary/Index