This is a complete course of study providing education and training to enable the student to learn how to deal with the duties imposed by a corporate liability insurance policy on the insured. We review and understand the wording of the commercial general liability insurance policy. The course explores the importance of a representative of an insured being aware of what is required of an insured to allow an insurer to complete a thorough investigation of a liability claim made against the insured and to assist the insurer in its obligation to defend and indemnify the insured against tort claims the risk of loss which was insured against.

The Course covers the following:

  1. The duties imposed on an insured by a liability insurance policy.

  2. The basic wording of the commercial general liability insurance policy imposing conditions on the insured.

  3. How to deal with the notice condition contained in the liability policy.

  4. How to deal with the clause requiring the insured to cooperate with the investigation of the insurer.

  5. How to avoid making voluntary payments in violation of policy conditions.

  6. When and why an insured can consider suing the insurer.

  7. How to deal with “other insurance” provisions of liability policies when more than one insurer has agreed to defend and indemnify the insured.

  8. How to deal with premium audits.

  9. The importance of accurate representations made to the insurer in the application and in claims presentations.

  10. How to deal with the separation of insureds when more than one insured is involved.

  11. The importance of the insurer’s right to subrogation.

Learning Objectives
  • Identify what promises an insured makes when acquiring a liability insurance policy.
  • Explore how liability insurers require the promises made in the policy to be kept by the insured.
  • Identify each of the conditions set forth in the liability policy before acquiring the policy.
  • Discover that it is the duty of the insured to deal fairly with the insurer and fulfill all policy conditions that apply to the insured.
  • Discover how to apply the “other insurance” clause(s) of your insurance policies.
  • Discover that an insured is an insurance professional and an expert in investigating and resolving third-party liability claims.
  • Explore the various approaches requiring the insured to fulfill the conditions. 
Last updated/reviewed: August 24, 2023

Included In Certifications

This course is included in the following Certification Programs:

15 CoursesCorporate Liability Insurance Certification

  1. Corporate Liability Insurance: Excellence in Claims Handling
  2. How to Acquire a Policy of Third Party Liability Insurance
  3. How to Read and Understand a Liability Insurance Policy
  4. The Necessity For An Honest And Complete Application For Insurance
  5. The Basics of the Law of Contracts for the Insurance Professional
  6. The Law of Torts
  7. Ethics for the Corporate Liability Insurance Professional
  8. The Covenant of Good Faith and Fair Dealing
  9. Interviewing Techniques For The Corporate Liability Insurance Professional
  10. Corporate Liability Insurance Fraud Prevention
  11. Corporate Liability Insurance: Rescission - An Equitable Remedy
  12. The Duties Of An Insured Presenting A Third Party Bodily Injury and Property Damage Claim
  13. The Statement And the Investigation of Third Party Liability Insurance Claim
  14. Compliance with Good Faith Settlement Practices Regulations
  15. Corporate Liability Insurance: Millions For Defense Not A Dime For Tribute
Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course. However, it is recommended to take the other courses in the series prior to completing this one.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Introduction to Course 10: The Duties of an Insured Presenting A Third Party Bodily Injury & Property Damage Claim9:52
  Other Insurance10:52
  The Notice Condition9:17
  The Cooperation Condition2:02
  Voluntary Payments3:36
  Legal Action Against the Insurer8:46
  Premium Audit4:01
  Course 10 - The Duties Of An Insured Presenting A Third Party Bodily Injury & Property Damage Claim 58:39
  Slides: The Duties Of An Insured Presenting A Third Party Bodily Injury & Property Damage ClaimPDF
  The Duties Of An Insured Presenting A Third Party Bodily Injury & Property Damage Claim Glossary/IndexPDF