course

Developing a Change Toolkit - Diagnosis

New Course
1.5 Hours (On-Demand)
1.5 CPE  

This course is a premium+ course it can be accessed either by individual purchase or through a premium+ subscription

Purchase this course | $63

In this course, we will discuss the importance of investigating organizational issues and underlying problems or situations so the right change intervention can be designed. We will start with a brief overview of how to facilitate the discovery of issues with organizational members to develop evidence and ideas for a potential change program. This leads to a conversation about how to conduct an extensive assessment of the issues that are prompting the need for change and the cyclical nature of change processes.

Then we will explore how engaging in a process of deliberately and systematically including multiple perspectives in the diagnostic process can lead to reframing to address what is really going on in the organization. This course will serve to examine methods of investigation and explore issues and areas for improvement and development through the change process.

Learning Objectives
  • Discover how to facilitate the discovery of issues with organizational members to develop evidence and ideas for a potential change program.
  • Identify how to conduct an extensive assessment of the issues that are prompting the need for change and the cyclical nature of change processes.
  • Explore how engaging in a process of deliberately and systematically including multiple perspectives in the diagnostic process can lead to reframing to address what is really going on in the organization.
Last updated/reviewed: March 25, 2024

Included In Certifications

This course is included in the following Certification Programs:

8 CoursesOrganizational Change Management Certification

  1. Introduction to Change Management and Organizational Change
  2. Theories of Change in Practical Life
  3. The use of Self as an Instrument of Change
  4. Explaining Individual Behavior and Actions in Response to Change
  5. Developing a Change Toolkit - Diagnosis
  6. Developing a Change Toolkit - Implementation
  7. Change Management and Organizational Change Practices
  8. Evaluating Change and Its Impact on Organizational Outcomes
Prerequisites
Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to Developing a Change Toolkit - Diagnosis1:15
  Key Concepts9:48
  Facilitate The Discovery of Issues with Organizational Members14:20
  Facilitate The Discovery of Issues with Organizational Members Cont'd12:10
  Conduct an Extensive Assessment of the Issues That are Prompting the Need for Change12:30
  Conduct an Extensive Assessment Cont'd11:12
  Reframing To Address What is Really Going On19:31
  Conclusion4:10
CONTINUOUS PLAY
  Developing a Change Toolkit - Diagnosis1:24:56
SUPPORTING MATERIAL
  Slides: Developing a Change Toolkit - DiagnosisPDF
  Developing a Change Toolkit - Diagnosis Glossary/ IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam