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In this course we discuss the practice of Appreciative Inquiry (AI) as a collaborative and constructive inquiry process. We start with a brief overview of AI and its links to a strength-based approach to human development and organizational change versus a deficit-based change approach.  This leads to a conversation about the power of positive questioning and storytelling as effective ways to engage stakeholders in change efforts, including a guide to conducting appreciative interviews, and the impact of ‘best past’ questions.  Then, we explore the AI change method in the form of the 4-D cycle: Discovery, Dream, Design, and Destiny phases to tap into the core strengths of the organization. 

This course examines the foundation principles of AI and the research that demonstrates the organizational impact of positive questions, and the relationship between positive possibilities of the future and the resulting actions.

Learning Objectives

  • Discover Appreciative Inquiry (AI) and its links to a strength-based approach to human development and organizational change.
  • Identify the power of positive questioning and story-telling as effective ways to engage stakeholders in change efforts.
  • Explore the Appreciative Inquiry (AI) change method in the form of the 4-D cycle.
Last updated/reviewed: April 13, 2018

Included In Certifications

This course is included in the following Expert Certifications:

11 CoursesOrganization Development Certification

  1. History and Evolution of Organization Development (OD) and Change
  2. Organization Development (OD) in Practice
  3. Organization Development (OD): The Diagnostic Phase
  4. Designing Organization Development (OD) Interventions
  5. Appreciative Inquiry in Practice
  6. Organization Development (OD): The Evaluation Phase
  7. Organizational Frameworks
  8. Organization Design Theory and Practice
  9. Leading Change and the Use of Self
  10. Ethical and Professional Practice
  11. Organizational Development: A Tool Kit for People-Led Change (Article)

1 Review (1 rating)Reviews

2
Anonymous Author
I had a really hard time following all of the theories in this presentation.

Prerequisites

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  8:34Introduction to Appreciative Inquiry in Practice
AI In Practice
  13:56Strengths-Based Approach
  9:23Power of Positive Questioning
  7:19Story-Telling
  11:15Al Change Method: The 4-D Cycle
  10:52The 4-D Cycle (cont'd)
CONCLUSION
  2:29Conclusion
CONTINUOUS PLAY
  1:03:48Appreciative Inquiry in Practice
SUPPORTING MATERIALS
  PDFSlides: Appreciative Inquiry in Practice
  PDFAppreciative Inquiry in Practice Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM