In this course we examine the golden triangle of cost, quality and time to evaluate the challenges and risks that evolve in Business Operations Management. We start with a brief overview of the five main sources of competitive advantage; cost advantage, improve quality, time to market, product differentiation and service differentiation. This leads to a conversation about how to deliver performance by coordinating business operations components and the actors involved. Then we explore how to remain competitive and aligned where the threat of uncertainty is very high. This course serves to help business operations remain responsive in managing uncertainty.

Learning Objectives
  • Explore the five main sources of competitive advantage; cost advantage, improve quality, time to market, product differentiation and service differentiation.
  • Identify how to deliver performance by coordinating business operations components and the actors involved.
  • Discover how to remain competitive and aligned where the threat of uncertainty is very high.
Last updated/reviewed: August 8, 2023

Included In Certifications

This course is included in the following Certification Programs:

8 CoursesBusiness Operations Management Certification

  1. Introduction to Business Operations Management
  2. Process Flow and Capacity Management
  3. Lean Operations and Quality Management
  4. Supply Chain Management
  5. Risk Assessment and Mitigation
  6. Tool kits and Techniques for Business Operations Planning
  7. Implementing a Business Operations Plan
  8. Adapting to Evolving Business Risks and Opportunities
1 Review (5 ratings)

Reviews

1
Anonymous Author
Felt like instructor read an encyclopedia to me and minimal slides provided no help with doing exam or review questions. Basically this 1.5 hour class took me 3 hours to complete and relistening to her videos was not easy to get at the questions of the exam or review. To me she made this 1.5 class too filled with info overload and not clear cut on how to answer questions in exam. I will not take another class with her. Had I know it would take double the amount of time to complete I would have chose another instructor. Consider making this a 3 hr class where she provides more slides and black/white info. She is an expert in her field but I got lost with this class. Have not had this issue on any other instructor. Also way too many questions for 1.5 hour class.
Prerequisites
Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
  Course Overview CPE
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to Adapting to Evolve Risks and Opportunities0:52
  Key Concepts14:08
  Five Sources of Competitive Advantage11:16
  Coordinating Business Operations15:07
  Threat of Uncertainty17:08
  Conclusion1:56
CONTINUOUS PLAY
  Adapting to Evolving Business Risks and Opportunities1:00:27
SUPPORTING MATERIAL
  Slides: Adapting to Evolving Business Risks and OpportunitiesPDF
  Adapting to Evolving Business Risks and Opportunities Glossary/ IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam