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Introduction to Commercial Credit Training

Course Syllabus
INTRODUCTION AND OVERVIEW
Pre and Post Sales
  10:06Pre-Sale - Customer Vetting
  13:41Post-Sale Customer Activities
Factoring and Cash Applications
  14:54Factoring
  6:51Cash Applications
Collections
  25:29In-House Collections
  5:13Top 10 for Failing Internal Collection Initiatives
  7:16Outside Collections
Best Practices and Conclusion
  15:19Best Practices
  3:14Additional Resources and Conclusion
SUPPORTING MATERIALS
  PDFSlides: Commercial Credit Training
  PDFCommercial Credit Training Glossary/Index
  PDFCheck List and Call Scripts
REVIEW & TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM