Instructor for this course
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They overreact, they are controlling, they make threats and humiliate others… they are workplace bullies, abrasive leaders, aggressive co-workers, or just plain meanies. While they may be valuable to your organization given their ability to drive results, they also cost your organization in lowered morale, increased absenteeism, and in retaliation against you, the employer.

Learn why abrasive people engage in workplace bullying (hint, it’s not because they enjoy hurting others) and how to make them stop with a tried and true method that really works. 

Learning Objectives

  • Explore the similarities between incivility, conflict, harassment, bullying, and violence
  • Identify the business case to use in getting your CEO’s support in addressing the behavior
  • Identify what drives people to engage in workplace bullying or aggressive behavior at work
  • Explore the survival dynamic (fight or flight) as a lens to understand and even empathize with abrasive leaders
  • Identify the three steps of intervention to address negative (albeit legal) behavior, such as incivility or bullying
  • Discover a coaching method proven to help workplace bullies and abrasive leaders change, and ensure a better work environment
  • Identify five additional compliance-related tips for resolving workplace bullying and abrasive leadership 
Last updated/reviewed: September 5, 2018

Prerequisites

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  6:22Workplace Bullies & Abrasive Leaders: A Look into Their Minds, and a Coaching Method That’ll Change Their Behavior
  11:05Bullying Defined
  16:34Bullying Behaviors
  6:10Abrassive Behavior
  12:39Why Management Flee & 3 Steps of Intervention
  5:23Additional Measures and Conclusion
CONTINUOUS PLAY
  58:13Workplace Bullies & Abrasive Leaders: A Look into Their Minds, and a Coaching Method That’ll Change Their Behavior
SUPPORTING MATERIALS
  PDFSlides: Workplace Bullies & Abrasive Leaders
  PDFWorkplace Bullies & Abrasive Leaders Glossary/Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM