They overreact, they are controlling, they make threats and humiliate others… they are workplace bullies, abrasive leaders, aggressive co-workers, or just plain meanies. While they may be valuable to your organization given their ability to drive results, they also cost your organization in lowered morale, increased absenteeism, and in retaliation against you, the employer.

Learn why abrasive people engage in workplace bullying (hint, it’s not because they enjoy hurting others) and how to make them stop with a tried and true method that really works. 

Learning Objectives
  • Explore the similarities between incivility, conflict, harassment, bullying, and violence
  • Identify the business case to use in getting your CEO’s support in addressing the behavior
  • Identify what drives people to engage in workplace bullying or aggressive behavior at work
  • Explore the survival dynamic (fight or flight) as a lens to understand and even empathize with abrasive leaders
  • Identify the three steps of intervention to address negative (albeit legal) behavior, such as incivility or bullying
  • Discover a coaching method proven to help workplace bullies and abrasive leaders change, and ensure a better work environment
  • Identify five additional compliance-related tips for resolving workplace bullying and abrasive leadership 
Last updated/reviewed: March 5, 2024
4 Reviews (21 ratings)


Member's Profile
This is a good presenter, she is knowledgeable about this subject matters, provides examples from her experiences, and provides useful information.

Anonymous Author
This was very helpful information that I will refer to as needed. The presentation was clear and concise. I enjoyed this course.

Anonymous Author
This puts the "why" into those irrational behaviors! It's helped me see causes and solutions. Thank you!

Anonymous Author
This training helps you understand why bullies are the way they are and some tips to help you help them.

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Workplace Bullies & Abrasive Leaders: A Look into Their Minds, and a Coaching Method That’ll Change Their Behavior6:22
  Bullying Defined 11:05
  Bullying Behaviors16:34
  Abrassive Behavior6:10
  Why Management Flee & 3 Steps of Intervention12:39
  Additional Measures and Conclusion5:23
  Workplace Bullies & Abrasive Leaders: A Look into Their Minds, and a Coaching Method That’ll Change Their Behavior 58:13
  Slides: Workplace Bullies & Abrasive LeadersPDF
  Workplace Bullies & Abrasive Leaders Glossary/IndexPDF