course

Toolkits for Withstanding Business Shocks

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New Course
1 Hour (On-Demand)
1.0 CPE  

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Purchase this course | $42

In this course we explore the nature and complexity of crisis containment and how this can be addressed using a constructive and transformative toolkit that leads to crisis resolution. This leads to a conversation about the tools needed to support individuals through the cognitive, emotional, behavioral and social dynamics of sense-making process and how to influence the sense giving process to communicate problem solving and shape the narrative.

Then we explore how to navigate the three stages of crisis containment: crisis onset, crisis stabilization and crisis resolution. This course serves to examine how leaders need to take responsibility for containing the crisis situation and what tools are needed to organize a response which leads to crisis resolution.

Learning Objectives
  • Explore the nature and complexity of crisis containment and how this can be addressed using a constructive and transformative toolkit that leads to crisis resolution.
  • Identify the tools needed to support individuals through the sense making and sense giving processes.
  • Discover how to navigate through the three stages of crisis containment.
Last updated/reviewed: March 14, 2024

Included In Certifications

This course is included in the following Certification Programs:

8 CoursesBuilding Organizational Resilience Certification

  1. Introduction to Business Resilience
  2. Building Resilient Operations
  3. Preparing for Crisis (Crisis Management)
  4. Better Risk Management
  5. Leading Through Crisis
  6. Toolkits for Withstanding Business Shocks
  7. Team Dynamics for Successful Recovery
  8. Creating Value in Uncertain Times
Prerequisites
Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Learning Objectives for Toolkits for withstanding Business Shocks0:56
  Key Concepts13:06
  The Complexity of Crisis Containment11:02
  The Complexity of Crisis Containment Cont'd11:53
  Sensemaking and Sensegiving16:50
  Three Stages of Crisis Containment9:06
  Conclusion2:48
CONTINUOUS PLAY
  Toolkits for Withstanding Business Shocks1:05:41
SUPPORTING MATERIAL
  Slides: Toolkits for Withstanding Business ShocksPDF
  Toolkits for Withstanding Business Shocks Glossary/ IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam