Instructor for this course
more

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

This course helps supervisors become more efficient. They will also become more proficient with delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Course Key Concepts: Manager, new manager, supervisor, leadership.

Learning Objectives

  • Identify and list the 4 activities necessary to set expectations.
  • Discover and summarize goal setting strategies.
  • Identify and list 3 strategies to delegate work.
  • Explore and establish different ways to deliver feedback.
  • Discover and define strategies to resolve conflict.
Last updated/reviewed: January 25, 2021

Prerequisites

Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
Introduction and overview
  0:52Introduction to Supervising Others for New Managers
  3:32Setting Expectations
  5:09Goal Setting Strategies
  6:16Delegating The Work
  6:56Skills to Delegate the Work
  9:35Ways to Deliver Feedback
  4:39Strategies to Resolve Conflict
  2:25Final Thoughts
CONTINUOUS PLAY
  39:22Supervising Others for New Managers
SUPPORTING MATERIAL
  PDFSlides: Supervising Others for New Managers
  PDFSupervising Others for New Managers Glossary/ Index
  PDFWorkbook: Supervising Others for New Managers
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM