This course was designed to assist new supervisors as well as seasoned supervisors with tools to be successful in their supervisory roles. After seeing the frustrations from many new supervisors that have been thrust into their new roles without any training, this course was developed to offer guidance to support their success. This resource-loaded, fast-paced, and relatable course will offer you tools, tips, and techniques to use to successfully lead your team.

If you have been promoted to a Supervisory role, you know that going from peer to supervisor can be extremely challenging. It is also difficult for new Supervisors coming from outside of the department or organization. Often, there is not much guidance on what to expect, what to do, and how to adjust your mindset. This course will give you an overview of the basics so that you can jump in without as many questions, surprises, and frustrations.

Great leadership skills don’t just show up with a job title. A talented employee that has been promoted to a team lead, supervisor, or manager position deserves to be given the proper tools to succeed in their new leadership role. S.T.A.R.T. involves the understanding of SWOT Analysis, Training, Action, Reinforcement, and Trust. Recognize the importance of leadership training for self and team. During this course, you will explore benefits of establishing team ground rules from the onset, understand the importance of building balanced teams to complement each other’s strengths and abilities, and identify best ways to create a smooth transition from ‘peer’ to Supervisor.

Avoid setting yourself or your leadership team up for failure and offer meaningful training opportunities as an investment tool for yourself, your leadership team, and for your business. Without developing supervisory skills, there is a risk of individual, team, department, and organizational failure by everyone not reaching their full potential. In this course you will learn to transition into your new supervisor role as painlessly as possible and lead your team successfully with confidence. Grow your current leadership skills and discover how to work towards continued success for yourself, your team, and your organization. This course will help guide you to advance your current supervisory success, boost your chances to meet your future goals and aspirations, and to inspire your team to follow your lead.

The agenda and discussion points will include:

  • Purpose of Leadership Training
  • Establishing Team Ground Rules
  • Enacting Operation S.T.A.R.T.
  • Reinforcement
  • Transparency and Accountability
  • SWOT analysis
  • Individual and Team training - priorities, styles, types, topics, methods, and techniques
  • Trust
  • Actionable goal setting

At the conclusion of the webinar, there will be Action Items that will be applicable learning objectives to improve each attendee’s skills, knowledge and abilities to achieve future success.

Course Key Concepts: Leadership, Supervisors, Managers, Team Building, Training, SWOT, Goals, Development, Boundaries.

Learning Objectives
  • Recognize the importance of leadership training for self and team.
  • Explore the benefits of establishing team ground rules from the onset.
  • Discover what Operation S.T.A.R.T. is and how to enact it.
  • Identify what SWOT analysis is and how to use it.
Last updated/reviewed: August 13, 2023
1 Review (7 ratings)


Anonymous Author
I liked the emphasis on the important that everyone is trained in leadership. Also, it was a good refresher of the SWOT analysis.

Course Complexity: Foundational
No advanced preparation or prerequisites are required for this course.
Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Introduction to Operation S.T.A.R.T1:25
  Purpose of Leadership Training7:03
  Operation S.T.A.R.T18:40
  Rookie Supervisor Bootcamp - Operation S.T.A.R.T.53:02
  Slides: Rookie Supervisor Bootcamp - Operation S.T.A.R.T.PDF
  Rookie Supervisor Bootcamp - Operation S.T.A.R.T. Glossary/IndexPDF