Many companies depend heavily on Professional Services (PS) to support the sale, implementation, and ongoing support of their product line(s). From the office of the CFO's perspective, this has significant impact to revenue, expenses, margins, and most of the company’s operations.
Recent research is clear that the majority of companies offering Professional Services are leaving substantial money on the table due to under-utilization of human capital and poor project performance.
This course provides a helpful and actionable guide for finance leaders and their organizations to better understand the drivers of PS performance, best practices in execution, and specifics of how they can support and enable the PS team’s mission.
Learning Objectives
- Identify key economic drivers of Professional Services businesses
- Recognize expenses associated with Professional Services businesses and how to address/minimize them
- Identify measures and metrics to use when measuring, reporting on and understanding Professional Services businesses
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Prerequisites
Prerequisite: Experience with offering professional services in support of product lines
Advanced Preparation: None
Education Provider Information
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