Everyone moans when faced with a full inbox, but no one can work on all the items at the same time.  Decisions need to be made on what to address first, second, third, etc. This is a real challenge for most of us.

This is no different for Accounts Payable teams.   Not only does the work need to be prioritized, but those doing the work need to be kept motivated. 

Ranking the work that needs to be done each day does not need to be solely on the shoulders of the Accounts Payable Manager or Supervisor.  This course teaches tips and tricks that can be used to delegate workload decisions to processors or specialists so they can start addressing the most critical items as soon as they turn on their system.

Additionally, emergency inquiries from Vendors or internal customers can immediately change the order of work to be done but that doesn’t mean these issues should go to the top of the list.  This course supplies a series of questions which could be applied to such interruptions to better judge their place on a priority list.

Divide the work into smaller piles.  As you conquer each one, learn to feel a level of accomplishment as you move to the next.  

Learning Objectives
  • Identify small ways to keep the team motivated.
  • Explore methods for dividing up the daily work list.
  • Discover the benefits of empowering the Accounts Payable team.
  • Recognize when an inquiry from a Vendor or fellow employee can be put lower on the priority list.
Last updated/reviewed: August 15, 2023

Included In Certifications

This course is included in the following Certification Programs:

16 CoursesAccounts Payable Management Certification

  1. Accounts Payable - Learn the Terminology
  2. A Deep Dive into the Responsibilities of Accounts Payable Operations
  3. The Vendor Master – Creating A Solid Foundation for Accounts Payable Processing
  4. The Basics of 1099's
  5. Prioritizing Accounts Payable Workload - Divide and Conquer
  6. Strengthening Vendor Relationships - Steps That Can Be Taken by Accounts Payable
  7. The Benefits of Reconciling Purchase Order Goods Receipts Not Yet Invoiced
  8. Reconciling Aged Open Payables and Outstanding Checks
  9. Benefits of An Accounts Payable Recovery Audit
  10. No PO, No Pay – Can It Work for Your Organization?
  11. What to Consider in an Accounts Payable Workflow Solution
  12. Creating an Accounts Payable Documentation Management Policy
  13. Communicating the Role of Accounts Payable to Others
  14. Justifying and Presenting the Needs of Accounts Payable Operations
  15. The Basics of Project Management for Accounts Payable
  16. KPIs and Metrics for Accounts Payable Manual Processes
15 Reviews (65 ratings)


Member's Profile
Short and sweet. Anne does a nice job of covering an immense amount in a short time. How does she do it? Probably the 30+ years of experience. Thank you Anne for a well received presentation. I will be looking for more of your courses. Larry

Member's Profile
Good summary course. The information is helpful and concise. The importance of the success of the team as a whole is clear and the steps provided can be applied to large and small teams. Very helpful!

Member's Profile
Very good lesson. Kind of common sense key points, but there is someone out there who could probably use these points to become a better manager in their work place.

Anonymous Author
very good tips based on experience of the teacher. I found out that I'm already implementing some of them and I will need to improve in some other aspects.

Member's Profile
Managing and motivating your team can sometimes be difficult, listening to this course have given more insight on how to mange certain situations.

Anonymous Author
Good information -- for the most part these are pretty common sense ideas and procedures -- well maybe for someone who has done this for 30+ years.

Anonymous Author
It's very important subject for everyone works in a Finance Department. There are some details fundamentals in this course even it's short time.

Anonymous Author
This course was very informative. This course could be beneficial for management looking for ways to improve productivity and morale.

Anonymous Author
This course is very informative. It helps to understand what the manager has to consider in running the team effectively.

Anonymous Author
Great review course for accounting professionals/CPAs. Well organized and helpful information. Highly Recommended!

Anonymous Author
Very helpful with addressing both large and small accounts payable departments.

Member's Profile
good pointers- it was fine- manage ap for over 20yrs, interesting information

Anonymous Author
This course contained a good overview and reminder of AP management concepts.

Member's Profile
I would like the transcript of this class. Great points she mentioned.

Anonymous Author
informative and can be used for small or large teams

Course Complexity: Intermediate

Review the Glossary of Terms available in the Supporting Materials section of the Course Overview

It is recommended to take the following course prior to taking this one:

  • A Deep Dive into Accounts Payable Operations
Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Introduction to Managing Accounts Payable Operation 9:01
  Manage the Stress – Divide and Conquer7:37
  Small Teams and Compliance3:44
  Work as a Team4:51
  Managing Accounts Payable Operations - Conclusion2:11
  Managing Accounts Payable – Divide and Conquer 27:25
  Slides: Managing Accounts Payable – Divide and ConquerPDF
  Managing Accounts Payable – Divide and Conquer Glossary/IndexPDF
  Review Questionsquiz
 Final Examexam