Trust, Trust, Trust! It can’t be emphasized enough. This 1-hour on-demand webinar goes to the very heart of practitioner-client relationships. We’ll discuss trust in the context of clients, scenarios, and common experiences that breathes life into the expression “CPA, most trusted adviser”.

Learning Objectives
  • Discover and recall the perception clients have of practitioners and ways we can enhance those perceptions.
  • Identify various value-added services which strengthen the bonds of trust with clients.
  • Explore and recall tips CPAs can use to facilitate client transitions and obtain referrals from clients.
Last updated/reviewed: August 16, 2023
4 Reviews (20 ratings)

Reviews

5
Anonymous Author
This course provided good framework on how best to approach clients and grow your businesses via client and professional networking referrals.

4
Member's Profile
Great course from an experienced practitioner that includes great tips on how to best serve your clients

4
Anonymous Author
The course was informative, and a nice change from the typical coursework.

4
Anonymous Author
good overview more visuals may be more helpful for this course

Prerequisites
Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  An Introduction to The Practitioner-Client Relationship: It’s All About Trust1:17
  A Clients View9:00
  Connecting with Clients5:45
  Planning10:25
  Sidestep To Value10:18
  Know your Client8:12
  Why Aren't You Getting Referrals4:18
  Action-Getting Referrals4:42
  The Trusted Advisor1:32
CONTINUOUS PLAY
  The Practitioner-Client Relationship: It’s All About Trust55:29
SUPPORTING MATERIAL
  Slides: The Practitioner-Client Relationship: It’s All About TrustPDF
  The Practitioner-Client Relationship: It’s All About Trust Glossary/ IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam