In this course we review the use of ongoing performance management processes to clarify performance expectations, set goals and improve employee performance. We begin with a brief overview of a range of tools and techniques to respond more effectively to facilitate high levels of employee effectiveness. This leads to a conversation about how clear expectations and roles set employees up for achieving goals from the start, providing a springboard to success.

Then we explore a practical toolkit and a range of techniques to facilitate high levels of employee effectiveness. This course serves to promote and improve employee effectiveness as a key skill and knowledge area in an era where organizations are undergoing big, complex and interdependent changes in a business environment.

Course Series

This course is included in the following series:

4 CoursesPerformance Management

  • Introduction to Performance Management
  • Valuing People through Performance Management Processes
  • The Practice of Performance Management
  • How to have Difficult Conversations and Tackle Poor Performance
Learning Objectives
  • Discover and describe a range of tools and techniques to facilitate high levels of employee effectiveness.
  • Identify and develop clear expectations and roles to set employees up for achieving goals, providing a springboard to success.
  • Explore and develop a practical toolkit to facilitate high levels of employee effectiveness.
Last updated/reviewed: March 4, 2024
Prerequisites
Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Learning Objectives to The practice of performance management0:58
  Key Concepts and Definition13:24
  Tools and Techniques7:33
  Setting Expectations and Roles17:38
  Facilitating High Levels of Employee Effectiveness12:50
  Conclusion1:59
CONTINUOUS PLAY
  The Practice of Performance Management54:22
SUPPORTING MATERIAL
  Slides: The Practice of Performance ManagementPDF
  The Practice of Performance Management Glossary/ IndexPDF
  Handout: Quick Reference – SMART ObjectivesPDF
REVIEW AND TEST
  REVIEW QUSTIONSquiz
 FINAL EXAMexam