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As mentioned in Part I, today’s workplace takes us all over the world both figuratively and literally.  Knowing something about the various cultures and what to expect when doing business with those in other countries will help with negotiation, cooperation, and communication in general.  The more you know, the easier it becomes to be  successful in your dealings with those from other countries and cultures.

In Part II, there is a short review of some of the concepts explored in Part I, and then we offer country-culture specifics as they apply to working with (and for) people in several other countries.  Remember, please, we talk about statistical averages – generalizations about a country, not about any individual or company in specific.

Part II covers over 30 countries including France, Germany, Great Britain, China, India and Japan. 

Obviously, countries are vast, and have thousands of people and thousands of businesses.  The information being offered is about the main values and behaviors of each of the countries we are visiting.  We would expect both similarities and differences depending on the location within the country.  In the USA, for example, we have significant regional differences between those on the East Coast, Midwest, South and West.

Learning what people believe, how they think, and how they make decisions will aid you in your working relationships with others, improve your reputation, increase productivity, teamwork, and cooperation – all of which will improve your organization’s bottom line.

Course Series

This course is included in the following series:

2 CoursesDoing Business in a Global Environment

  1. Part I: Cultural and Behavioral Information for Business in an International – Global Environment
  2. Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment

Learning Objectives

  • Discover some general tips that will make it easier to deal with those in other countries.
  • Explore beliefs and behaviors in several countries.
  • Recognize that there is not only “one right way” to behave or do business.
  • Identify previously unknown information about some countries
  • Explore how to improve interactions with those that are different.
  • Discover why Americans are sometimes seen as “ugly Americans”
  • Identify American values.
Last updated/reviewed: October 28, 2018

Included In Certifications

This course is included in the following Certification Programs:

30 CoursesMastering Management Certification

  1. Preventing Harassment, Discrimination, Abuse and Bullying: Management's Responsibility in 2020 and Beyond
  2. The Art and Science of Interviewing
  3. Investigating a Complaint of Inappropriate Behavior in The Workplace
  4. Understanding Our Unconscious Biases
  5. Americans With Disabilities Act (ADA) Management’s Role
  6. Management Providing Safety and Better Ergonomics
  7. Maintaining a Culture of Innovation and Creativity
  8. Managing Passive People
  9. Managing Difficult People and Dealing with Conflict
  10. Group Decision Making and Problem Solving
  11. Resolving Workplace Conflict
  12. Company Culture: Creating and Maintaining the Best
  13. Part I: Cultural and Behavioral Information for Business in an International – Global Environment
  14. Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
  15. Effective Time Management and Goal Setting/Delegation
  16. Culture: Inside the Company and Outside the Country
  17. Cognitive Styles (Styles of Thinking, Talking, Giving and Receiving Information)
  18. Finding Success with Teams Working Far Apart
  19. Change Management: The People Side
  20. Effective Workplace Negotiation and Persuasion
  21. Ethics and Attitude in the Workplace
  22. Creating Rewards and Recognitions that Get You What You Want to Achieve
  23. Onboarding: From Entry-Level to Senior Executive
  24. Marrying Career Development with Succession Planning
  25. Visibility Enhances Promotability
  26. Delegating Skills for Managers
  27. Assertiveness Skills for Executives, Managers and HR Professionals
  28. How EQ Helps Motivate Your Staff
  29. Effective Meeting Management for Leaders, Managers, and Facilitators
  30. Communication: A Two-Way Process

1 Review (6 ratings)Reviews

4
Member's Profile
Another great resource for cultural literacy is a lecture by Professor David Livermore (The Great Courses). He talks about the various cultural dynamics, such as Power Distance, Time (Short Term or Long Term), Affective vs. Neutral, Low Context vs. High Context, Individualism vs. Collectivism, Competitive vs. Cooperative, Universalism vs. Particularism, Tight vs. Loose, Uncertainty Avoidance, etc. He explores how these factors apply to different culturaes around the world; namely, the Anglo Cluster, Germanic Europe, Nordic Europe, Latin Europe, Eastern Europe, Confucian Asia, South and Far East Asia, the Arab World, and Sub-Saharan Africa. My understanding of "high vs. low context" is based on communication style (direct or indirect). Some of the exam questions seem like they have more than one correct answer.

Prerequisites

Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course. However, it is recommended to take the other courses in the series prior to completing this one. ***This course contains broad country specific, cultural and behavioral generalizations, and sensitive listeners are cautioned in advance.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  16:02Introduction to Part 2: Doing Business in a Global Environment
Doing Business in a Global Environment
  4:54Tips For The Traveler
  17:24Romance Cultures
  5:13Muslim Countries
  15:42Africa ( The Devil's Footpath)
  4:06Scandinavia
  9:37Europe
  6:14Eastern Europe - Russia
  14:20Asia
  12:41Asia Continued
CONCLUSION
  7:16United States of America From European and American Perspectives
CONTINUOUS PLAY
  1:53:28Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
SUPPORTING MATERIALS
  PDFSlides: Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
  PDFPart II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment Glossary/Index
REVIEW AND TEST
  quizReview Questions
 examFinal Exam