In this course, we discuss how evaluation of Organization Development (OD) is a continuous and constant process of assessment, which takes place throughout the OD cycle. We start with a brief overview of how evaluation allows the OD practitioner to make adjustments to keep things on track and respond to new information that becomes available as a consequence of each interaction and intervention.  This leads to a conversation about how it is essential that mechanisms are put into place to evaluate progress and take stock of what has been achieved. 

Then, we explore how the organization evolves during an OD program, which means that plans that were crafted following the initial investigation will need to be adjusted or scrapped entirely.  This course examines a range of OD evaluation methods available to assess the extent to which the OD intervention has delivered the outcomes agreed prior to program delivery.

Course Series

This course is included in the following series:

5 CoursesOrganizational Development

  1. History and Evolution of Organization Development (OD) and Change
  2. Organization Development (OD): The Evaluation Phase
  3. Organization Development (OD): The Diagnostic Phase
  4. Designing Organization Development (OD) Interventions
  5. Organization Development (OD) in Practice
Learning Objectives
  • Identify the importance of the evaluation phase in understanding whether there has been a Return on Investment (ROI) from the Organization Development (OD) intervention
  • Explore the Organization Development (OD) evaluation phase as a continuous and constant process of assessment
  • Discover the Organization Development (OD) evaluation tool kit to evaluate progress at each stage of the OD cycle.
Last updated/reviewed: August 25, 2023

Included In Certifications

This course is included in the following Certification Programs:

11 CoursesOrganization Development Certification

  1. History and Evolution of Organization Development (OD) and Change
  2. Organization Development (OD) in Practice
  3. Organization Development (OD): The Diagnostic Phase
  4. Designing Organization Development (OD) Interventions
  5. Appreciative Inquiry in Practice
  6. Organization Development (OD): The Evaluation Phase
  7. Organizational Frameworks
  8. Organization Design Theory and Practice
  9. Leading Change and the Use of Self
  10. Ethical and Professional Practice
  11. Organizational Development: A Tool Kit for People-Led Change (Article)
7 Reviews (23 ratings)


Member's Profile
The learning will be more effective If the instructor could use a hypothetical situation and walk us through to teach the various tools.

Anonymous Author
This course was a little quicker than I would have liked. Perhaps it could go more in depth on the methods of evaluation with examples.

Anonymous Author
More ways on how ROI can be measured p or seen in an org would help the learner figure out how to qualify & quantify ROIs.

Member's Profile
Understanding how to evaluate is an effective approach to enabling development to make appropriate changes. Well delivered.

Anonymous Author
I teach evaluation and this course provided a simple overview of the key concepts in evaluation. Well done.

Member's Profile
Overall it was good. OD practitioners should be very familiar with the content already.

Anonymous Author
Really like the different types of evaluation outlined in this module.

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course, although it is recommended that participants complete the Organization in Practice online course if they have no background in Organization Development.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Introduction to OD The Evaluation Phase7:17
  The Evaluation Phase2:55
  Continuous and Constant Assessment11:44
  The OD Evaluation Tool Kit18:58
  OD The Evaluation Phase 45:30
  Slides: OD The Evaluation PhasePDF
  OD The Evaluation Phase Glossary/IndexPDF