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In this course, we develop the required skills and knowledge for Organization Development (OD) practitioners to undertake a data-gathering exercise which provides both the practitioner and clients with a clear picture of how to proceed on the change journey. 

We start with a brief overview of the diagnostic phase of OD, its links to evaluation processes and how, before such a journey begins, the OD practitioner should start with the end in mind. This leads to a conversation about the types of data needed, data collection methods, and data analysis.  Then, we explore methods of data feedback and action planning.

This course examines the tasks and skills required for the diagnostic phase of the OD cycle.

Course Series

This course is included in the following series:

5 CoursesOrganizational Development

  1. History and Evolution of Organization Development (OD) and Change
  2. Organization Development (OD): The Evaluation Phase
  3. Organization Development (OD): The Diagnostic Phase
  4. Designing Organization Development (OD) Interventions
  5. Organization Development (OD) in Practice

Learning Objectives

  • Explore the diagnostic phase of Organization Development (OD), its links to evaluation processes and how, before such a journey begins, the OD practitioner should start with the end in mind.
  • Identify the types of data needed, data collection methods, and data analysis.
  • Discover methods of data feedback and action planning.

 

 

Last updated/reviewed: April 13, 2018

Included In Certifications

This course is included in the following Expert Certifications:

11 CoursesOrganization Development Certification

  1. History and Evolution of Organization Development (OD) and Change
  2. Organization Development (OD) in Practice
  3. Organization Development (OD): The Diagnostic Phase
  4. Designing Organization Development (OD) Interventions
  5. Appreciative Inquiry in Practice
  6. Organization Development (OD): The Evaluation Phase
  7. Organizational Frameworks
  8. Organization Design Theory and Practice
  9. Leading Change and the Use of Self
  10. Ethical and Professional Practice
  11. Organizational Development: A Tool Kit for People-Led Change (Article)

Prerequisites

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .

1 QuestionCourse Questions and Answers

User picture

what is difference between the consultancy cycle activities (8 OD phases) and Schwarz's 6 diagnosis and intervention model mainly compared with the phase 3 (collecting data).
Who is the author of the 8 OD Phases (consultancy cycle activities)?

Course Syllabus
INTRODUCTION AND OVERVIEW
  9:58Introduction to OD- The Diagnostic Phase
(OD) – The Diagnostic Phase
  14:53The Diagnostic Phase and It's Link to Evaluation Processes
  12:26Models and Key Questions
  10:21Data Collection Methods
  8:53Types of Data Collection
  8:22Types of Data Collection (CONTINUED)
  5:05Data Analysis
  3:40Data Feedback and Action Planning
CONCLUSION
  2:33Conclusion
CONTINUOUS PLAY
  1:16:10OD – The Diagnostic Phase
SUPPORTING MATERIALS
  PDFSlides: OD – The Diagnostic Phase
  PDFOD – The Diagnostic Phase Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM