Instructor for this course
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It’s your first day. New role. New responsibilities. New organization. New people. New culture. Everything is new. Everything.

Or…

It’s your first day. Changed role. Changed responsibilities. Same organization. Same people. Same culture. But everything has changed. Everything.

This is the reality of a new manager. It doesn’t matter if you’ve been with an organization for 20 years or 20 minutes, it’s a whole new ballgame now. 

Your role is unlike any other pre-management position you’ve held before. The job description is much broader including verbs like lead, direct, and determine. The responsibilities and stakes are higher with the ability to impact – either positively or negatively – on a greater scope.

The sociological implications are significant. Remember all those conversations you used to have about your manager? They are having those conversations about you. What are they saying? What do you wish your manager would have known or done at the time you reported to them? It’s not enough that you are beginning a challenging new role; you are doing it on a stage.

And it’s no longer about what you can accomplish as an individual contributor, but rather what you can accomplish through others as an individual and team developer

First impressions are everything. Your people want to know if you are competent, capable, and worthy of their allegiance. And they’ll make that decision within a matter of days. The first conversations, the first meetings, the first initiatives all set precedents that can take months to undo if you start out on the wrong foot.

Start on the right foot. Learn about the 10 mistakes new managers make and how to avoid them. This course is for new managers or any director or human resource professional helping support a new manager. 

Learning Objectives

  • Explore how to gain insights into the 10 mistakes new managers make and recognize how to avoid them
  • Discover the priorities managers need to focus on in their first six months
  • Explore strategies to simplify the complexity of the role
  • Explore how to pinpoint the length of time it takes for a new manager to feel competent
  • Discover how to rectify their previous mistakes with a revolutionary method
Last updated/reviewed: November 18, 2019

201 Reviews (766 ratings)Reviews

5
Anonymous Author
I enjoyed this class very much. Neils tone of voice helps a lot to stay focus while taking the course.
5
Member's Profile
This was an excellent course. I really liked the material and the tips for taking on a new role.
5
Member's Profile
Neil Ihde is an excellent and energetic speaker who provides excellent examples of presenting the pitfalls on encounters when they are new to holding a managerial role in a company. As one who has been on the receiving end of management, this course helped provide clarity on what the mindset is "being on the other side." I highly recommend this course for those aspiring to have a managerial role in the future.
5
Member's Profile
There's a lot to be learned in helping a new manager take on their new roles. This course describes some of the key issues that they will run into and the best ways to deal with things like micro-managing, lack of self-awareness and how "busyness" can sometimes defeat you. There are some important lessons to be learned here.
4
Anonymous Author
The course is very practical and instructive to my work! I have a lot of difficulties in dealing with my co-workers now and I wanted to impress my superior to get a promotion to earn a raise salary, so if I know the tips talked here and know how to use it, I will make my dream come true more quickly!
5
Anonymous Author
Great course for newly promoted managers. It's also a good refresher course for those who have managed in the past but haven't for a while. I especially like the section on Mistake #2, Don't take time to get to know your people. This is a critical error and one that can be remedied so easily.
5
Anonymous Author
This course was very engaging, with excellent examples and a great format. It provided mistakes that are often overlooked by many manager trainings and not only explained what the mistake was and how to correct it, but why the mistake is often made. I thoroughly enjoyed this course!
5
Member's Profile
This course kept my interest from beginning to end. I was surprised at how much I could relate the information to circumstances I have observed in my own work experiences. I believe anyone in a new position, as well as, new supervisory positions would benefit from this course.
5
Member's Profile
This course was directed for new managers, but in my opinion can be of value even for managers who have been in their role for quite some time. Even if you've been in your position for years, you will always have a first impression to make with every new employee.
5
Member's Profile
This course gave me great insight into myself and allowed me to take an objective look at my role so far as a new manager. I apparently am making most of these mistakes. But it's better to know these 1 week into my new Manager role versus 3 months in. Thank you!
4
Member's Profile
Reflecting back on my early days as a new manager I can definitely identify with some of these mistakes, but I can also identify things I did correctly. I think this course provided some good advice that I wish I had before I took on my first managerial role.
4
Anonymous Author
The course is very helpful not only to managers but to all members of an organization regardless of your position. The speaker is very good and provided good examples to better understand the topic. I highly recommend this course to everybody.
4
Anonymous Author
I appreciated the statement that it could take 2 years to get comfortable being a new manager. It lays out a good timeframe to try and attain the good manager status and I don't stumble right out of the gate trying to be everything at once.
5
Anonymous Author
New managers and not-so-new managers will benefit from this course, particularly when managing today's workforce. There were some great reminders about transparency and communication that I will certainly put into use. Enjoyed the delivery.
4
Anonymous Author
These lessons can be used by team leaders as well as managers. It is good that speaker talks about the (1) mistake, (2) why it is common, and (3) what are the ramifications of the mistake. This provides a good understanding of the issues.
4
Anonymous Author
Niel was incredibly insightful. He was a great speaker with lots of great ideas for me to remember. I recently became a new manager and found the content here to be extremely helpful. I would recommend this course to anyone in management.
5
Member's Profile
Surprisingly, every manager can relate to these mistakes. It is extremely helpful to all managers out there. I have recommended this training to my colleagues and including those who aspire to become a people manager. Thank you Neil.
5
Member's Profile
Very helpful and informative course. As a new manager, I'm grateful I found this course early in my role. I plan to print and post the 10 Mistakes and keep them close by at work so that I can review them periodically.
5
Anonymous Author
As someone considering moving into a management position I feel this is very helpful with self -evaluating myself and allowing me to see what I'd need to work on before taking on a larger role with success . thanks!
5
Member's Profile
This course helped me to understand how to manage a team while focusing on the long term goal. It would be helpful for all team members to learn about their managers by having empathy for those in leadership.
5
Member's Profile
Fantastic course, and very enjoyable. I believe everything was well explained and the speaker was very fun to listen to. He has a tenacity of making the material fun to listen to. Highly recommend the course.
5
Member's Profile
This course bridges the world of leadership with the operational; a refreshing perspective that any existing manager would likely benefit as well as someone looking to reach the ranks of leadership.
5
Member's Profile
Instructor was knowledgeable and easy to listen to. I think the course is beneficial for new and more experienced managers alike. A lot of good points to be mindful of and mistakes to avoid.
4
Anonymous Author
Great content that help learn what it takes to be a manager. I may become a manager in a few years and it's helpful to learn about future mistakes that I will make and hope to avoid.
5
Member's Profile
This course is different and interesting. The instructor is a really great speaker and I enjoyed listening to the whole class. I will look for more classes with this instructor.
5
Member's Profile
I can pretty much guarantee you've made some of these mistakes! Great course, tackles the hard questions directly and admits there sometimes is not an easy answer to issues.
5
Anonymous Author
I really enjoyed the material. I think that the presenter kept my attention and was quick to the point. The material will be very helpful in making my team stronger.
5
Member's Profile
This is a great course for a new manager or prior to becoming a manager. It's also very relevant for a manager working with new employees. Well worth the time!
4
Anonymous Author
This course was very easy to follow. Though I have been in a management position for several years, I was able to learn and improve my own leadership techniques.
5
Member's Profile
Good information. I was not impressed on the layout of the slides though. Didn't understand the horse analogy at the beginning. Some interaction is desired.
5
Anonymous Author
An informative and helpful course on handling people. It provides good tips and practical applications on becoming a good manager. Learned a lot from it.
5
Member's Profile
The presenter is easy to listen to and has a weath of knowledge it this area. He has very good suggestions on how to avoid the make the mistakes listed.
5
Member's Profile
There is a lot of good info in this preentation. I liked how it is broken up into sections and it was based on theory. You can listen while you work.
4
Anonymous Author
Good real-life examples. Good pacing. This was a good refreshing even for myself, a manager for several years now. A good checklist to have on hand.
5
Anonymous Author
Very insightful and easy to follow. Enjoyed the course greatly! I will take this knowledge and hopefully work to be come a good Manager in the future.
5
Member's Profile
I enjoyed this course. It was engaging, kept my interest and I learned lot about myself as a manager and a person. It was a bit of a wake up call!
5
Member's Profile
Great course - it makes sense. You don't think about this as you go day to day through work, but pointing out these mistakes & solutions will help.
5
Member's Profile
I loved it, great advice, motivating speaker! It really made me think about myself and how I manage.I am definately going to take the advice given.
4
Member's Profile
The speaker knew the material well and expressed very well, but I found that I would lose track of him, because of his mondain speaking style.
5
Member's Profile
Neil does a good job of explaining his points without being overly wordy and gives good, real-world examples to illustrate. Very educational.
5
Member's Profile
I enjoyed this course. It is basic information but always good to be reminded of best practices and how to improve when dealing with people.
5
Anonymous Author
I liked that the 10 mistakes are common to most new managers and they can be avoided, if these recommendations for success are implemented.
4
Member's Profile
This was a good course and worthwhile for even a seasoned manager. It reinforce things you know and points out areas where you can improve.
4
Member's Profile
Appreciate the candor and thoughts. Material was easy to understand and intuitive, but also gave a clear perspective on the subject matter.
5
Member's Profile
As a relatively new manager I found this to be very helpful - explained the causes of the mistakes, effects of them and how to avoid them
4
Member's Profile
Good refresher course on employee responses to new managers. Can be applicable to experienced managers since they often get complacent.
5
Member's Profile
The material and instructor provided very good information and solutions for potential problems new managers face. Enjoyed the training.
5
Member's Profile
Amazing course! I liked the course as I could completely connect with myself. I had self reflections ... very effective presentation!
5
Anonymous Author
Really appreciated the course and the thorough discussions of each mistake. There were some great tips that anyone can easily implement.
5
Anonymous Author
Even for those managers that have "done" it a while, it never is wrong to be reminded of these basic tools, especially self awareness.
4
Member's Profile
Interesting and well articulated, a bit monotone, considering that there is not engagement from our side. But all in all insightful
3
Anonymous Author
This was a "back to basics" course with good lessons to continuously reinforce. It can also be helpful when coaching a new manager.
5
Anonymous Author
Gives great insight to how to be an effective new manager and the tools to not make the top mistakes that you saw as subordinates.
5
Anonymous Author
This course has helped me identify the types of managers and Theory X/Y employees within my company. I'm a Theory Y employee! :)
4
Member's Profile
I think it'd be more valuable for new managers to learn more tips or advice on how to avoid these mistakes and how to be better.
5
Anonymous Author
As a new manager, this was a helpful course for viewing what pitfalls I could fall prey to. Thought the course was very helpful
5
Anonymous Author
As a manager for many years there were a lot of great reminders to make sure you still do especially when there are new peers.
5
Member's Profile
This was a great overview of what it takes to be successful as a manager. I highly recommend for new or experienced managers.
5
Anonymous Author
This was a really good course to help prospective and new managers avoid the pitfalls experienced by others in their new role.
5
Anonymous Author
Great insights into the transition to management. Also a good course for current managers as it provides a lot to reflect on.
5
Anonymous Author
Wow! Great course for new managers! Several things I can improve on and tips on how to facilitate professional development!
5
Member's Profile
This course was very well developed and presented, with practical insights into areas where new Managers can make mistakes.
5
Member's Profile
I liked how this course was split into ten mistakes. I believe both managers and associates can learn from this course.
4
Anonymous Author
I enjoyed the course. It was a great learning experience. The real life examples were excellent. Keep up the good work.
5
Member's Profile
This webinar offers great insight and tips to new managers as well as over-achievers assuming new management positions.
5
Member's Profile
I thought he was on target with his observations. He kept pretty much to the slides so they were a helpful resource.
5
Member's Profile
Very natural, effective speaker who clearly has a lot of experience helping identify and correct management issues.
5
Anonymous Author
This is great timing for me. Very helpful! I will re-review it and use it in my next role as new manager/director.
3
Member's Profile
Most of this seemed pretty intuitive and basic. The pace was very slow, particularly for such basic material.
5
Member's Profile
Interesting course even for non-managers, to see the potential mistakes and help them to avoid as a team member.
5
Anonymous Author
The mistakes were eye opening!! I will definitely take several and work on them to grow in my management skills.
5
Member's Profile
It was not a shocking revelation, but good information to think about and be aware of as you manage your staff.
5
Member's Profile
Nice course. Neil is a wonderful presenter and hits the right context throughout. Valuable training in here.
4
Member's Profile
Overall a useful course, some things were common sense and others were not. Some good tips for new managers.
4
Anonymous Author
As a new manager this had good information on some things to initially avoid when starting out as a manager.
5
Anonymous Author
This course provides clear and well-explained mistakes common to new managers along with ways to avoid them.
5
Anonymous Author
It's obvious the instructor is a great public speaker. He continued to stay engaging and peak my interest.
5
Anonymous Author
Great introductory training for individuals looking to make the move into management/supervisory positions.
5
Member's Profile
interesting observations on management styles and the small errors that can have such large ripple effects
4
Anonymous Author
The lecturer gives good practical advice. This is indeed a good course for new and experienced managers.
5
Member's Profile
The content in this course is great! It has helped me personally in so many ways. Thank you for sharing!
4
Member's Profile
Good points are made with ways to prevent the mistake. This presentation would definitely be better live.
5
Member's Profile
Very good video. Good info for anyone that may be new to the position or wanting to be in that position.
5
Anonymous Author
Very good course material for any new manager and anyone interested in stepping into a leadership role.
5
Member's Profile
The speaker was easy to follow and provided examples that were applicable to a real office environment.
5
Anonymous Author
Too much to remember and the quiz is tricky (mixing points from one mistake with points from another).
5
Anonymous Author
concise course, great overview for new managers. Slides could be a bit more meaty so we can refer back
4
Anonymous Author
Good course. Plenty of true to life examples. I especially liked the section about "self awareness".
4
Anonymous Author
Good snippets for those moving/aspiring to move on from an individual contributor to a manager role.
5
Member's Profile
Concise and easy to understand. I wish I had taken this course before starting my current position.
5
Anonymous Author
Simple but effective. Clear and consistent framework. Memorable take-aways. Practical to implement.
5
Anonymous Author
A lot of good information in this course. I'm sure many of us are currently making these mistakes!
4
Member's Profile
Good refresher for seasoned managers as well. The same principles hold true for managing managers.
5
Member's Profile
Excellent course, to the point, well-delivered, very relatable. As a new manager highly recommend.
4
Anonymous Author
Good basics to know and look out for, as a manager as well as to look out for your own manager.
5
Member's Profile
I am not a manager, but this was a great course to understand both sides. I really enjoyed it.
4
Member's Profile
Even though I am an experienced manager, it's good to be reminded of the basics now and again.
5
Anonymous Author
There's a lot of great advice in this course. I wish I had taken it before becoming a manager!
5
Anonymous Author
Great and enlightening course, and one that I believe is useful to review from time to time.
4
Anonymous Author
Very helpful for anyone in management to give them a good sense of what to do and not to do.
5
Member's Profile
The course is full of useful and practical information. I felt that I learned a lot from it.
5
Member's Profile
Course content was well planned and organized. It held my interest and was very enjoyable.
5
Anonymous Author
FANTASTIC COURSE!!! I wish I would have known about this sooner. Cannot recommend enough!!!
4
Member's Profile
as a young manager, I found this course to be very helpful. The instructor did a good job.
5
Anonymous Author
It was a nice overview of mgr. mistakes. I definitely need to be guilty of a few of them.
5
Member's Profile
Material was presented in a very clear manner and the points discussed made perfect sense.
5
Member's Profile
As a new manager it was great to get some real advice/insights to help me moving forward.
Member's Profile
Direct and powerful, excellent stuff for introspection and self-review of own performance.
4
Member's Profile
Providing detailed ramifications resulting from the mistakes identified is very helpful.
5
Anonymous Author
Great course for new managers and good refresher for those managing. Enjoyed the course.
5
Member's Profile
great things to know as a new manager myself, i will be putting these into practice.
5
Anonymous Author
This course was very helpful and will aid in our firm's development of new managers.
5
Member's Profile
interesting subject, well distributed , good instructor, eager to see the next one
5
Member's Profile
I liked the content of this course. Very informative and helpful to a new manager.
5
Member's Profile
As an experienced manager, I found the course content very useful and informative.
4
Anonymous Author
A great beginning course for all new managers, and old alike who need reminders!
5
Anonymous Author
I thought it was a very relevant and well taught course. I am glad I enrolled.
3
Member's Profile
Very informative and eye opening facts. It also gives how to correct mistakes
4
Anonymous Author
Everything was explained in detail and the course material was very helpful.
5
Anonymous Author
This course offered excellent insight as I progress towards a manager role.
5
Member's Profile
These mistakes are very common sense, but good to see them all together.
5
Member's Profile
Very good class, engaging and informative. I really enjoyed this class.
5
Member's Profile
Thank You very much for this class, it was very good and informational.
5
Member's Profile
Thought this was 10 great mistakes that were walked through very well.
4
Anonymous Author
This course makes some very valid points. I enjoyed taking the course.
5
Anonymous Author
Great course - reminded me of mistakes made in my first manager role.
4
Anonymous Author
Newly promoted manager definitely will get the most from this course.
5
Anonymous Author
Really good course material on what to do and not to do as a manager.
4
Member's Profile
i liked this course very much. i really dont see anything i disliked.
5
Member's Profile
Very compelling tutoring style. Great practical examples provided.
5
Anonymous Author
Very informative; not only WHAT to not do but also HOW to correct.
5
Anonymous Author
Neil was very engaging and made me feel like he was talking to me.
4
Member's Profile
good course but should have some examples. it got a little boring
4
Member's Profile
Very good advice for a new manager, easy to follow course content
5
Member's Profile
A good course on life intelligence, even if you are not a manger.
5
Anonymous Author
easy to follow and complete. Will recommend to others for sure.
5
Anonymous Author
Excellent course lead by an effective instructor. Great content.
5
Anonymous Author
Very Insightful. I did learn a few helpful things.Very relevant.
5
Member's Profile
This is an excellent guide to anyone new to a management role!
5
Member's Profile
I enjoyed the real world examples. The material had good flow.
4
Member's Profile
Good course. All new manager needs to go through this course.
4
Member's Profile
Excellent read on the pitfalls a new manager can easily make.
5
Anonymous Author
Well presented overview of common mistakes new managers make.
5
Anonymous Author
Very helpful information for managers at any experience level
4
Member's Profile
Instructor gave good examples and suggestions for improving.
5
Anonymous Author
Even good for not-so-new managers. None of us are perfect.
5
Member's Profile
This is a great course, even if you are not a new manager!
4
Member's Profile
good, real world examples, good understanding of the topic
5
Anonymous Author
Great course for new managers. A good refresher as well.
4
Member's Profile
Good introduction to management and team building skills
5
Member's Profile
This course highlighted many problems with new managers
5
Member's Profile
good listing of mistakes and problems for new managers.
4
Member's Profile
Course provided relevant details for the new manager.
5
Anonymous Author
Those rules should be written on every managers desk.
4
Anonymous Author
This course is very relevant to real life situations.
5
Anonymous Author
Fantastic course and a necessity for any manager.
5
Member's Profile
This course is great for new or seasoned managers!
5
Member's Profile
This should be core knowledge for every manager.
5
Anonymous Author
Engaging instructor - good ideas to think about.
5
Member's Profile
excellent presentation and clear thought process
5
Member's Profile
Great class! I wish I had it 20 years ago...
5
Member's Profile
Very concise and to the point information.
5
Member's Profile
Lots of great tips and excellent teacher.
4
Anonymous Author
nice overview, complex issues addressed.
4
Anonymous Author
Will help me be a more effective leader.
5
Anonymous Author
Great course - have highly recommended
5
Anonymous Author
Very practical advice for a new manager
5
Anonymous Author
This was good for a self-assessment :-)
5
Anonymous Author
Very practical insights. Thank you!
5
Anonymous Author
bla bla bla I'm runnig out of time!
5
Member's Profile
Excellent course for new managers!
5
Anonymous Author
Very informative and insightful!
5
Member's Profile
Great course! Very informative.
5
Member's Profile
best class ever super helpful
5
Anonymous Author
Great and insightful course!
5
Anonymous Author
Useful info - presented well
5
Anonymous Author
Great course!! Very useful!
5
Member's Profile
Very knowledgeable speaker
5
Anonymous Author
interesting insight
5
Member's Profile
Very insightful.
5
Member's Profile
Excellent course
5
Anonymous Author
Great course!
5
Anonymous Author
Awesome tips
5
Anonymous Author
very helpful
5
Anonymous Author
Good course.
5
Member's Profile
Good advicep
4
Anonymous Author
Nice course
4
Member's Profile
Ok with me
5
Anonymous Author
Very good.
5
Anonymous Author
Good work!
3
Anonymous Author
Very good.
4
Member's Profile
Well done
5
Anonymous Author
Loved it
5
Member's Profile
Helpful
5
Member's Profile
Great!
4
Member's Profile
fINE
4
Member's Profile
none
5
Anonymous Author
good
5
Member's Profile
Good
5
Member's Profile
Good
5
Member's Profile
na

Prerequisites

Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course. 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION and OVERVIEW
10 Mistakes New Managers Make
  7:39Mistake 1 and Mistake 2
  8:59Mistake 3
  12:56Mistake 4
  11:45Mistake 5 and Mistake 6
  13:53Mistake 7 and Mistake 8
  7:09Mistake 9
CONCLUSION
  9:51Mistake 10 and Course Conclusion
Continuous Play
  1:20:4610 Mistakes New Managers Make.. and how to avoid them!
SUPPORTING MATERIALS
  PDFSlides: 10 Mistakes New Managers Make…And How to Avoid Them!
  PDF10 Mistakes New Managers Make…And How to Avoid Them! Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM