In this first course managers learn about Generational Cohort Theory, the theory which multi-generational workplace management is built upon. Unlike stereotyping, generational cohort theory allows us to talk about generational differences from a place of academic understanding, a critical differentiator in this field.

In Managing in a Multi-Generational Workplace: Defining the Generational Cohorts, we introduce Generational Cohort Theory and describe how it is used to differentiate members of today’s workforce.  The four generational cohorts currently in today’s workforce will be defined, the influencing events of each will be discussed, and the core values and distinguishing characteristics of each will be introduced.