Instructor for this course

In this final course in the series, you learn specifically how generational diversity should affect you as a leader. This course builds upon the cohort definitions and introductory traits that you have already learned in class one (Managing in a Multi-Generational Workplace: Defining the Generational Cohorts) and the definition of what a multi-generational workplace looks like in class two (Managing in a Multi-Generational Workplace: The Cohorts at Work).

In Managing in a Multi-Generational Workplace: Managing Generational Diversity, we discuss the cohort’s definitions of an ideal leader/instructor, key job and education motivators and their ideal workplace and classroom.  We then discuss managerial issues we have had in the past with employees that can further our understanding of multi-generational management, picking one specific generational management problem and using the Generational Management Decision Tree to personalize the information received.  We end with a culminating discussion specifically focused on how the generational differences in members of your team can best be capitalized upon when you return to your workplace. 

Course Series

This course is included in the following series:

3 CoursesManaging in a Multi-Generational Workplace

  1. Managing in a Multi-Generational Workplace: Defining the Generational Cohorts
  2. Managing in a Multi-Generational Workplace: The Cohorts at Work
  3. Managing in a Multi-Generational Workplace: Managing Generational Diversity

Learning Objectives

  • Identify the management preferences of members of each generational cohort.
  • Explore strategies used to capitalize on the differences that a multi-generational workforce has to offer.
  • Discover a tool that can be used to better understand issues that will arise when you are faced with generational diversity, The Generational Management Decision Tree.
  • Discover how to use the Generational Management Decision Tree to begin to formalize a plan that will help you successfully manage your multi-generational workforce.



Last updated/reviewed: May 24, 2022

12 Reviews (31 ratings)Reviews

Anonymous Author
Research-based with well-articulated distinctions and actionable steps. Seems about one quarter of time spent on a generational cohort (so-called veterans born from 1922 through 1943) whose members would have to be working at least 75 years old to apply what was taught about them. The rest of time makes up for it.
Anonymous Author
Enjoyed learning more about the generational managment decision tree. Realization that what motivates me is not what will motivate another team member of a different generation. Was helpful in understanding the underlying reasons for some of their beliefs. Makes me much more tolerant and flexible.
Anonymous Author
This is a great course. I look forward on seeing more course from the instructor as currently she only has three. I learned a lot from this course. The materials used were very comprehensive and a lot of valuable information was provided.
Anonymous Author
The information shared will assist in addressing each cohort of employees. Aligning my instruction, reward, and discipline with their needs to assist in their success; one method does not fit each group.
Member's Profile
I just completed all three courses in the series. I too am generation X so appreciated the personal example towards the end of this course used by instructor who is also generation x
Anonymous Author
Enjoyed the discussion of the cross generational groups. I knew that they have different wants and needs but never thought to specifically identify the main components.
Anonymous Author
Managing in a Multi-Generational Workplace: Managing Generational Diversity provide great insight into leading and motivating employees in the various cohorts.
Anonymous Author
this course explained the steps necessary to manage a generational diverse team. ways to identify these traits and how to teach and lead the team.
Member's Profile
Overall interesting and relevant to a multi-Generational Team/workforce. I would like to see an updated version with Gen-Z included
Anonymous Author
Great examples and illustrations to reinforce the understanding of the generation cohort differences.
Member's Profile
This was a fun and well designed course. I love the dilbert self study. Well done!
Anonymous Author
I learned a lot about generational differences, which I was not aware of that much.


Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course, but completion of the other courses in this series will be helpful.

Education Provider Information

Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
  4:15Introduction to Managing in a Multi-Generational Workplace: Managing Generational Diversity
Managing Generational Diversity
  11:00The Ideal Leader
  9:40Preferred Classroom
  9:13Teaching New Skills
  12:21Key Education Motivators
  7:17Generational Management Decision Tree
  8:37What's Next?
  7:00Course Conclusion
Continuous Play
  1:09:24Managing in a Multi-Generational Workplace: Managing Generational Diversity
  PDFSlides: Managing Generational Diversity
  PDFManaging Generational Diversity Glossary/Index