Trust Service Criteria encompass security and privacy controls integral in the protection of our business and personal data. The criteria is comprised of tactics such as utilizing multifactor authentication, encrypting connections, databases, and laptops, and backing up servers, configurations, and data. In this course, you will learn about policies, procedures, and cyber security controls entities should implement to protect corporate assets, company trade secrets, customer and employee identity, and financial information.

This course introduces you to a variety of controls you can implement to protect your organization’s assets, brand, and image. We will delve into understanding the principles behind Trust Service Criteria for security, availability, processing integrity, confidentiality, and privacy. Lastly, we will discuss simple controls that can be implemented, critical monitoring that should be performed, and important employee training that needs to occur.

Course Key Concepts: Trust Service Criteria, SOC2, Cybersecurity, IT Audit, NIST, SSAE.

Learning Objectives
  • Explore the Trust Service Criteria.
  • Identify key security, availability, processing integrity, confidentiality and privacy controls.
  • Discover and discuss methodologies for developing and implementing entity wide policies.
  • Discover practices to ensure Trust Service Criteria compliance.
Last updated/reviewed: March 14, 2024
4 Reviews (28 ratings)


Anonymous Author
Very comprehensive and informative content The instructor explained all topics in the course in easy and friendly manner I highly recommend this course to everyone who seeks cybersecurity course or to fulfill isaca cpe for isca certifications. Many thanks to illumeo All your courses are excellent and comprehensive in all fields.

Anonymous Author
Well done!!! A course that covered the details of Trust Services and the methods to align with accepted standards and guidelines

Anonymous Author
This is an excellent course and the knowledge i previously had on the Subject Matter has been reinforced.

Anonymous Author
This was an informative course on the Trust Service Criteria.

Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  An Overview to an Introduction to Trust Service Criteria1:12
  Trust Service Criteria Details12:58
  17 Principles and 5 Components of Internal Controls of COSO6:48
  Trust Services Criteria vs National Institute of Standards and Technology7:43
  Guide for Developing NIST Framework3:24
  Practices to Ensure Trust Service Criteria Compliance9:05
  An Introduction to Trust Service Criteria53:28
  Slides: An Introduction to Trust Service CriteriaPDF
  An Introduction to Trust Service Criteria Glossary/ IndexPDF