In this course we discuss how organizations can manage performance effectively by looking at the performance management system holistically. We begin with a brief overview of how the strategic use of performance management can promote and improve employee effectiveness. This leads to a conversation about how a structured approach to performance management can support individuals and organization to traverse a challenging business environment.

Then we explore the how performance management unleash the power and performance of the organization through the full potential of its individual employees. This course serves to examine a range of performance management tools and techniques available to deliver the desired individual and organization performance outcomes required.