In this course we discuss a structured approach to support individuals as they and their organizations traverse the current challenges of a rapidly changing business environment. Business leaders are required to communicate effectively to avoid conflict and manage an agile organizational culture. We begin with a brief overview of business communications as a key skill and knowledge area in an era where organizations are undergoing big, complex and interdependent changes in a business environment where so much of what was certain in terms of business models, market forces and required talent capabilities have been rendered obsolete. This leads to a conversation about what the barriers are to great communication.

Then we explore some of the communication practices that are essential to effective business leadership. This course serves to re-evaluate the business practices needed to equip business leaders with the capacity needed to navigate post-crisis recovery.

Course Series

This course is included in the following series:

4 CoursesBusiness Communications Skills

  1. Introduction to Business Communications
  2. The Art of Collaboration and Teamwork
  3. Social and Public Communication
  4. Written Communication and Reading between the Lines
Learning Objectives
  • Discover and describe business communications as a key skill and knowledge area.
  • Identify and examine what the barriers are to great communication.
  • Explore the communication practices that are essential to effective business leadership.
Last updated/reviewed: March 13, 2024
Prerequisites
Course Complexity: Foundational
No advanced preparation or prerequisites are required for this course.
Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Learning Objectives for Introduction to Business Communications1:18
  Key Concepts and Definitions16:42
  Business Communications - A Key Skill13:24
  Barriers to Great Communication15:36
  Essential Communication Practices19:42
  Conclusion2:34
CONTINUOUS PLAY
  Introduction to Business Communications1:09:16
SUPPORTING MATERIAL
  Slides: Introduction to Business CommunicationsPDF
  Introduction to Business Communications Glossary/IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam