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In this course we discuss a structured approach to support individuals as they and their organizations traverse the current challenges of a rapidly changing business environment. Business leaders are required to communicate effectively to avoid conflict and manage an agile organizational culture. We begin with a brief overview of business communications as a key skill and knowledge area in an era where organizations are undergoing big, complex and interdependent changes in a business environment where so much of what was certain in terms of business models, market forces and required talent capabilities have been rendered obsolete. This leads to a conversation about what the barriers are to great communication.

Then we explore some of the communication practices that are essential to effective business leadership. This course serves to re-evaluate the business practices needed to equip business leaders with the capacity needed to navigate post-crisis recovery.

Learning Objectives

  • Discover and describe business communications as a key skill and knowledge area.
  • Identify and examine what the barriers are to great communication.
  • Explore the communication practices that are essential to effective business leadership.
Last updated/reviewed: September 07, 2022

Prerequisites

Course Complexity: Foundational
No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  1:18Learning Objectives for Introduction to Business Communications
  16:42Key Concepts and Definitions
  13:24Business Communications - A Key Skill
  15:36Barriers to Great Communication
  19:42Essential Communication Practices
  2:34Conclusion
CONTINUOUS PLAY
  1:09:16Introduction to Business Communications
SUPPORTING MATERIAL
  PDFSlides: Introduction to Business Communications
  PDFIntroduction to Business Communications Glossary/Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM