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This course helps anyone raise his or her level of influence in an organization.  First we discuss how you can learn what outcomes you control are most important to those you must influence. We identify how your key stakeholders measure success and how to align your own success measures to these factors. We discuss how to shift your perspective to an organizational-wide approach so that you are seen as more valuable to the organization. 

We then discover your communication preferences and how to analyze the communication preferences of your audience. We learn how to adjust your communication preferences to those you are attempting to influence so they can hear what you have to say. We discuss how to adjust your project update strategy to ensure others find your work important and value added. Finally, we discuss common traps to avoid that undermine your influence.

Learning Objectives

  • Discover how to identify what is most important to your key stakeholders and executives
  • Identify the key executive measures of success and discover how to align your outcomes to these measures
  • Identify your communication preferences and the communication preferences of your target audience
  • Discover how to adjust your communication approach to better meet the needs of those you must influence
  • Identify how to adjust your project updates to ensure others find your work important and value added
  • Explore common traps that undermine your influence and recognize how to correct your behavior and approach

 

 

Last updated/reviewed: June 27, 2021

57 Reviews (237 ratings)Reviews

4
Anonymous Author
Not much to like or dislike. not much surprised me. This was relevant... most should know this, but most probably dont
5
Anonymous Author
This course served as a good refresher for applying critical thinking skills to properly identify your target audience as well as understanding their interests. The facilitator presented content in a meaningful way and included several examples to reiterate key concepts in the workplace. Good supporting materials were provided as well.
5
Anonymous Author
Great course! I am definitely going to go back and review the techniques taught in this course. The instructor explains how to influence different groups and types of people and lays out a framework for applying what she teaches. She also explains what not to do which is sometimes more important than what to do.
5
Member's Profile
I really appreciated the tools provided in this course - how to evaluate if my initiative is really adding strategic value and how to communicate projects updates was really helpful. The presenter used real-life examples to illustrate her points which really brought concepts home for me.
5
Anonymous Author
There was good information in this presentation. I originally thought that this would be a basic generic course, but I was pleasantly surprised by the content and the flow of the course. I would recommend this course to new and seasoned HR leaders.
4
Anonymous Author
Understanding your audience's communication preferences and tailor your presentation accordingly. Trying to understand their priorities and stressors that they may be experiencing. Manager level and above would benefit from this course.
4
Anonymous Author
This was a great class and I have great takeaways for daily practice. I am sometimes very concerned about presenting facts and don't necessarily stop to think about what is important to the people I am presenting to. Great information!
5
Member's Profile
Great course. Very well structured and easy to understand. It will help you become more aware when preparing presentations and ensure that you're covering important areas based on your target audience's interests.
5
Member's Profile
Instructor provided real world examples which served to help me understand the topics being discussed. All of the material covered is very much applicable to my role, and I look forward to implementing ASAP.
4
Member's Profile
The information presented was very useful and the instructor gave examples and offered suggestions that helps in the practical application which should increase my effectiveness when influencing up.
5
Anonymous Author
Not a bad presentation; great information about how to become a better influencer in the training department. Better to turn the objectives to the person and profitability of the company.
5
Member's Profile
Understanding the Who and Why their objective, not yours is what's most important. How your key stakeholders process the information is key to understanding how you can influence them.
3
Anonymous Author
The instructor made me aware that you have to talk to people where they are and knowing who you are talking to will help in overall communication. A very insightful course.
5
Anonymous Author
I really liked this presentation, it was well prepared and outlined. It provided very good tips and approaches that I can use on my every day tasks. Thank you.
5
Anonymous Author
Excellent presentation and discussion of how to be seen and heard as a strategic partner in an organization, with practical examples and insights.
4
Anonymous Author
Great information for all employees, regardless of seniority level within the company. We can all do a better job of influencing those above us.
5
Anonymous Author
Excellent class with important information on knowing your audience. Class includes helpful tips when working with those in higher positions.
4
Anonymous Author
I think this was a good course with some helpful information. I would have liked it to be a little shorter and with more personal examples.
5
Anonymous Author
Great course with handy graphic for attending/deciding preference types to guide presentation style when interacting with management.
5
Member's Profile
This class was very well presented by the instructor. Class was informative and provided material that can easily be applied.
4
Anonymous Author
Information was valid and provided a framework to think through influencing. Some of it felt basic, but it was well laid-out.
5
Anonymous Author
This course is very through, and presents valid facts and arguments, the instructor is well read and easy to understand
3
Member's Profile
I thought the communications preferences piece was new and surprising. I hadn't heard it broken down that way before.
5
Member's Profile
I very much enjoyed this course. The content was helpful and clear. The supporting materials were helpful as well.
4
Anonymous Author
This is a decent course on influencing people but I think there may be one or two better courses in the listing.
Anonymous Author
This was a great presentation chocked full of useful and relatable examples to drive the main points home.
5
Member's Profile
Very useful course with a great deal of practical, real-world information and recommendations.
5
Anonymous Author
Good advice for one to listen to to either learn or refresh about influencing up (and level).
5
Member's Profile
It was a good presentation and a unique insight in to the world of organizational leadership.
5
Member's Profile
This course has good reminders of presentation approaches even if you are a senior executive.
4
Anonymous Author
Very good material, to include acronyms that are very useful when preparing for presentations
4
Member's Profile
I thought the information provided was good but the seminar was longer than it needed to be.
3
Anonymous Author
Overall some good concepts and thoughts to keep in mind along with some good points from MB
5
Member's Profile
Excellent Course. Some essential concepts here for anyone new to presenting to executives.
5
Member's Profile
The class provided good advice on approaching leaders with written and oral communication.
5
Member's Profile
Great information and examples. straight to the point and very effective communication.
5
Member's Profile
Best insight and practical applications on being a strategic partner that I have seen.
5
Member's Profile
This course provides real-life examples and practical tools to apply in my workplace.
3
Anonymous Author
The course is okay. There are few tips that you can apply to be a better presenter.
4
Anonymous Author
This course provies great techniques to manage and communicate effectively upwards .
5
Member's Profile
Carlann hit a home run on this course. I will be speaking out other courses of hers.
5
Anonymous Author
Useful information on how to better prepare yourself for presenting information.
5
Member's Profile
A very good class. I think it is very relevant in my new role as a controller.
5
Anonymous Author
Very clear lay out of the process, practical tools and good use of example.
4
Member's Profile
Overall a good course, the instructor is clear and the class well organized
4
Anonymous Author
Presenter used her own real life situations as examples to support concepts
5
Anonymous Author
I found this course very helpful with detailed actionable recommendations
4
Member's Profile
Great topic and presenter is very well-spoken. Examples were useful too.
5
Anonymous Author
A fun short course, self explanatory about meetings and the structure.
5
Member's Profile
Excellent presentation that is valuable to every business professional
4
Anonymous Author
Presentation provided several learning lessons and gave great examples
5
Member's Profile
great course thx the honesty of being formal in some setting helps
4
Anonymous Author
Good overview and reference material to keep and refer back to
5
Member's Profile
Great presentation! Very informative and relevant.
3
Anonymous Author
good course, interesting insight for practical use
5
Member's Profile
Very applicable. Liked format.
5
Member's Profile
Very insightful training.

Prerequisites

Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  2:17Introduction to Influencing Up: How to be Seen and Heard as a Strategic Partner
Influencing Up
  10:53Identifying your Key Stakeholders and Their Interests
  11:36Identifying your Key Stakeholders and Their Interests (Continued)
  13:00Communication Preferences
  8:39Project Updates
  9:45Common Influence Traps
CONCLUSION
  4:59In Review
Continuous Play
  1:01:08Influencing Up: How to be Seen and Heard as a Strategic Partner
SUPPORTING MATERIALS
  PDFSlides: How to be Seen and Heard as a Strategic Partner
  PDFHow to be Seen and Heard as a Strategic Partner Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM