Instructor for this course

This course helps anyone raise his or her level of influence in an organization.  First we discuss how you can learn what outcomes you control are most important to those you must influence. We identify how your key stakeholders measure success and how to align your own success measures to these factors. We discuss how to shift your perspective to an organizational-wide approach so that you are seen as more valuable to the organization. 

We then discover your communication preferences and how to analyze the communication preferences of your audience. We learn how to adjust your communication preferences to those you are attempting to influence so they can hear what you have to say. We discuss how to adjust your project update strategy to ensure others find your work important and value added. Finally, we discuss common traps to avoid that undermine your influence.

Learning Objectives

  • Discover how to identify what is most important to your key stakeholders and executives
  • Identify the key executive measures of success and discover how to align your outcomes to these measures
  • Identify your communication preferences and the communication preferences of your target audience
  • Discover how to adjust your communication approach to better meet the needs of those you must influence
  • Identify how to adjust your project updates to ensure others find your work important and value added
  • Explore common traps that undermine your influence and recognize how to correct your behavior and approach



Last updated/reviewed: September 19, 2018 26, 2017

10 Reviews (30 ratings)Reviews

Member's Profile
I really appreciated the tools provided in this course - how to evaluate if my initiative is really adding strategic value and how to communicate projects updates was really helpful. The presenter used real-life examples to illustrate her points which really brought concepts home for me.
Member's Profile
Instructor provided real world examples which served to help me understand the topics being discussed. All of the material covered is very much applicable to my role, and I look forward to implementing ASAP.
Member's Profile
It was a good presentation and a unique insight in to the world of organizational leadership.
Member's Profile
This course provides real-life examples and practical tools to apply in my workplace.
Member's Profile
Carlann hit a home run on this course. I will be speaking out other courses of hers.
Member's Profile
Overall a good course, the instructor is clear and the class well organized
Member's Profile
Excellent presentation that is valuable to every business professional
Member's Profile
Great presentation! Very informative and relevant.
Member's Profile
Very applicable. Liked format.
Member's Profile
Very insightful training.


Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
  2:17Introduction to Influencing Up: How to be Seen and Heard as a Strategic Partner
Influencing Up
  10:53Identifying your Key Stakeholders and Their Interests
  11:36Identifying your Key Stakeholders and Their Interests (Continued)
  13:00Communication Preferences
  8:39Project Updates
  9:45Common Influence Traps
  4:59In Review
Continuous Play
  1:01:08Influencing Up: How to be Seen and Heard as a Strategic Partner
  PDFSlides: How to be Seen and Heard as a Strategic Partner
  PDFHow to be Seen and Heard as a Strategic Partner Glossary/Index