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There are seven key approaches to ensuring that your message is clear, concise, reaches its target audience, has its desired impact, builds your reputation, represents the passion you bring to the situation, and connects you with your audience.  These approaches also have the added value of reducing anxiety of speaking in public, helping remove “writer’s block,” and helping you efficiently communicate and build trust.

Communication is now central in this age of social media where there is so much communication that most of it gets lost in the “noise” that is out there.  Short, effective emails must be the standard in the future, but even those will be replaced by shorter text messages.

This course also covers how to give directions so they are followed and how to get your message through the right channels so they are most effective.  Every manager, CEO, accountant, nonprofit leader, and consultant always needs to improve how they communicate. This course provides some key tools to help achieve these goals.

Learning Objectives

  • Explore how to build trust and relationships through communication.
  • Identify what is holding you back from being a more effective communicator.
  • Discover what other people are looking for in communication.
  • Recognize whether your communication has been successful in obtaining the result you wanted from the communication.

 

 

Last updated/reviewed: March 09, 2018

2 Reviews (17 ratings)Reviews

5
Member's Profile
I absolutely love this instructor. The content is so relevant to what is happening in business and the world right now. Finally an intructor that is cutting edge and not teaching us the same ting we could have learned 10 years ago.
5
Member's Profile
I will definitely recommend this course to my co employee

Prerequisites

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  2:22Introduction to Improving Communication Skills and Presentations
Section 1
  11:09Defining Communication
Section 2
  11:01Best Practices in Communication - Individual Level
  3:12Best Practices in Communication - Individual Level (con't)
Section 3
  10:40Best Practices in Communication - Organizational Level
  11:18Best Practices in Communication - Organizational Level (con't)
Section 4
  6:45Best Practices in Presentations
  3:21Conclusion
CONTINUOUS PLAY
  59:48Improving Communication Skills and Presentations
SUPPORTING MATERIALS
  PDFSlides: Improving Communication Skills and Presentations
  PDFImproving Communication Skills and Presentations Glossary/Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM