The success or failure of a business is determined more by how effectively leaders lead people than by their personal strategic brilliance, knowledge of the markets, or financial finesse. Leaders can sometimes greatly intimidate others and as a result, never receive the feedback they need to become more effective in their roles.

All too often the role of feedback-giver falls on the Chief Human Resources Officer (CHRO) or Human Resources Business Partner (HRBP), who has the responsibility to provide tough feedback and the unique viewpoint that comes from observing the leader in action and hearing concerns from the perspectives of multiple employees.

In this course we explore why leaders so rarely receive honest feedback, the single mindset that is essential to giving powerful transformative feedback, the three biggest barriers to giving feedback to executives, and a proven script for giving powerful feedback that initiates change. We also share the three most common objections during a feedback conversation, guidelines for staying in control of the conversation, and tips for effective follow-up.

While this course is helpful for anyone who needs to provide feedback to an intimidating leader, it is designed with the CHRO and HRBP in mind. All examples and case studies are presented from the Human Resources (HR) professional’s point of view.

Learning Objectives
  • Identify the five reasons many leaders don’t receive honest feedback
  • Explore how to perform a quick assessment of personal and organizational barriers to giving powerful feedback
  • Recognize how to prepare to provide powerful feedback using a proven script
  • Identify the three most common objections during a feedback conversation and how to stay in control throughout the conversation
  • Explore how to develop the next steps for follow up with the intimidating executive
Last updated/reviewed: August 13, 2023
21 Reviews (65 ratings)

Reviews

5
Anonymous Author
The instructor was well-spoken; materials were concise and helpful. I especially appreciated the examples and the three-step script - I hadn't thought about including a request and a personal commitment as part of feedback before; I'm looking forward to using this structure to improve my ability to deliver feedback more effectively.

5
Anonymous Author
This course served as an excellent refresher for framing up constructive and meaningful feedback as well as many valuable techniques to overcome objections and otherwise potentially awkward conversations. The instructor effectively presented content and provided comprehensive supporting materials to reiterate key concepts.

5
Member's Profile
Excellent course in understanding what the role of a good HR Partner should be to an Organization. Also give insights as to the types of concerns an executive might face in operating a department.

5
Member's Profile
Transforms giving feedback into a valuable tool using the mindset of helpful and honest approach to accomplishing important common goals of the executive and the organization.

3
Anonymous Author
OK course. I couldn't tell if this was geared to an employee with an intimidating boss, or a HR person giving feedback to an intimidating boss. Some good techniques, though

4
Member's Profile
I liked this course quite a bit and find that I'll be able to use it with peers and customers by adapting it a bit since it was intended as an HR tool.

3
Member's Profile
Decent introduction to dealing with troublesome people, not only executives who're generally savvy enough to see through these techniques

4
Anonymous Author
The course is interesting and a refresher one. The speaker gives good insights and examples for easy and better understanding.

5
Member's Profile
I liked the feedback script. That seems like it will work and allow for providing feedback without ruining the relationship.

5
Anonymous Author
The course was a great refresher in giving feedback and provided several great examples and tools to use going forward.

4
Member's Profile
Solid Presentation and many practical slides .Metric section can be improved by reading some books on the subject

5
Anonymous Author
This course gave me helpful and clear insight how to navigate conversations with those around me.

5
Member's Profile
Really great structure of what can sometimes become an emotionally charged conflict.

5
Anonymous Author
This course was very effective in teaching how to effectively give feedback.

5
Anonymous Author
Things I have heard before in other presentations, but more concise ideas.

5
Anonymous Author
Great presentation and tackles an issue that is not talked about a lot.

5
Anonymous Author
This was an effective course. The supporting material was very good.

4
Member's Profile
Interesting perspective for someone in my position as a CFO to see.

4
Anonymous Author
I plan on using the techniques I learned in this webinar.

5
Anonymous Author
Makes sense. Always difficult to bring about change.

5
Member's Profile
Good

Prerequisites
Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
Wise Words for the Intense
  The Introduction8:47
  Mindset7:04
  Preparation 22:41
  Conversation, Objections, and Followup13:37
  Self-Assessment 4:07
Continuous Play
  Wise Words for the Intense: How to Give Feedback to Intimidating Executives60:02
SUPPORTING MATERIALS
  Slides: Wise Words for the Intense: How to Give Feedback to Intimidating Executives.PDF
  Wise Words for the Intense: How to Give Feedback to Intimidating Executives Glossary/IndexPDF
  Keys to Successful Feedback: What might stand in my way?PDF
  Three Step Script: Constructive FeedbackPDF
REVIEW and TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam