Instructor for this course
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The success or failure of a business is determined more by how effectively leaders lead people than by their personal strategic brilliance, knowledge of the markets, or financial finesse. Leaders can sometimes greatly intimidate others and as a result, never receive the feedback they need to become more effective in their roles.

All too often the role of feedback-giver falls on the Chief Human Resources Officer (CHRO) or Human Resources Business Partner (HRBP), who has the responsibility to provide tough feedback and the unique viewpoint that comes from observing the leader in action and hearing concerns from the perspectives of multiple employees.

In this course we explore why leaders so rarely receive honest feedback, the single mindset that is essential to giving powerful transformative feedback, the three biggest barriers to giving feedback to executives, and a proven script for giving powerful feedback that initiates change. We also share the three most common objections during a feedback conversation, guidelines for staying in control of the conversation, and tips for effective follow-up.

While this course is helpful for anyone who needs to provide feedback to an intimidating leader, it is designed with the CHRO and HRBP in mind. All examples and case studies are presented from the Human Resources (HR) professional’s point of view.

Learning Objectives

  • Identify the five reasons many leaders don’t receive honest feedback
  • Explore how to perform a quick assessment of personal and organizational barriers to giving powerful feedback
  • Recognize how to prepare to provide powerful feedback using a proven script
  • Identify the three most common objections during a feedback conversation and how to stay in control throughout the conversation
  • Explore how to develop the next steps for follow up with the intimidating executive
Last updated/reviewed: March 15, 2018

13 Reviews (29 ratings)Reviews

5
Member's Profile
Excellent course in understanding what the role of a good HR Partner should be to an Organization. Also give insights as to the types of concerns an executive might face in operating a department.
5
Member's Profile
Transforms giving feedback into a valuable tool using the mindset of helpful and honest approach to accomplishing important common goals of the executive and the organization.
3
Anonymous Author
OK course. I couldn't tell if this was geared to an employee with an intimidating boss, or a HR person giving feedback to an intimidating boss. Some good techniques, though
3
Member's Profile
Decent introduction to dealing with troublesome people, not only executives who're generally savvy enough to see through these techniques
4
Anonymous Author
The course is interesting and a refresher one. The speaker gives good insights and examples for easy and better understanding.
4
Member's Profile
Solid Presentation and many practical slides .Metric section can be improved by reading some books on the subject
5
Member's Profile
Really great structure of what can sometimes become an emotionally charged conflict.
5
Anonymous Author
Things I have heard before in other presentations, but more concise ideas.
5
Anonymous Author
Great presentation and tackles an issue that is not talked about a lot.
4
Member's Profile
Interesting perspective for someone in my position as a CFO to see.
4
Anonymous Author
I plan on using the techniques I learned in this webinar.
5
Anonymous Author
Makes sense. Always difficult to bring about change.
5
Member's Profile
Good

Prerequisites

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
Wise Words for the Intense
  8:47The Introduction
  7:04Mindset
  22:41Preparation
  13:37Conversation, Objections, and Followup
  4:07Self-Assessment
Continuous Play
  60:02Wise Words for the Intense: How to Give Feedback to Intimidating Executives
SUPPORTING MATERIALS
  PDFSlides: Wise Words for the Intense: How to Give Feedback to Intimidating Executives.
  PDFWise Words for the Intense: How to Give Feedback to Intimidating Executives Glossary/Index
  PDFKeys to Successful Feedback: What might stand in my way?
  PDFThree Step Script: Constructive Feedback
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM