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This course addresses the Challenges, Benefits, and Role of Finance in designing and implementing the Balanced Scorecard. The course is presented in three (3) building blocks as follows:

1. Balanced Scorecard Fundamentals

  • What it is and how to use it
  • Adopting and integrating the scorecard
  • Understand why the BSC method can work for you
  • Where does it fit into the Management Process

2. Building the Flexible and Comprehensive Scorecard Your Company Needs

  • 3 Stages to building a scorecard that will work
  • Improve your company's operating results with customized measures and initiatives
  • Methods for successful application: Cascading and Change Management

3. Performance Reporting

  • Implementing The BSC: Improve your performance reporting process
  • Interpreting what measures tell you
  • How to weight measures and avoid unintended pitfalls
  • Role of initiatives in achieving targets and improving performance results
Learning Objectives
  • Discover Balanced Scorecard (BSC) fundamentals
  • Discover alignment with a workable Management Review Process
  • Identify implementation phases for a BSC
  • Identify key steps to managing change in an organization
  • Recognize characteristics of the BSC as a performance reporting tool
Last updated/reviewed: August 15, 2023
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9 Reviews (27 ratings)

Reviews

4
Anonymous Author
Good overview with helpful examples. A template for the student to practice with would be a nice addition, as would some more challenging review and exam questions.

4
Anonymous Author
Good overview of the topic. Presentation style was dry and hard to listen to at times. Real life examples on how companies have implemented is a good thing.

4
Member's Profile
This course delves into BSC approach, with additional information, lag and lead indictors, and information on how to affect change and sustain change

Member's Profile
A good presentation on designing and implementing the balanced scorecard. Questions on the final were a little too easy.

4
Anonymous Author
Excellent course and presentation on how to design and implement the balanced scorecard in an organization.

4
Member's Profile
Content was great and very useful. I will find the slides handy as a reference guide.

4
Member's Profile
I thought this course was very informative and gave a great understanding to the BSC.

4
Anonymous Author
Templates provided are simple and useful in developing the scorecard.

4
Member's Profile
Great Course. Good material to have in mind.

Prerequisites
Course Complexity: Intermediate

Prerequisite: Exposure to corporate strategy

 

Advanced Preparation: None

 

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
The Balanced Scorecard Approach
  Adapting in a Changing Business World & Scorecard Benefits 8:15
  Balanced Scorecard Fundamentals 14:20
  Building the Flexible and Comprehensive Scorecard Your Company Needs18:01
CONCLUSION
  Performance Reporting 12:42
SUPPORTING MATERIALS
  Slides: Balanced Scorecard ApproachPDF
  Balanced Scorecard Approach Glossary/IndexPDF
REVIEW & TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam