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This course addresses the Challenges, Benefits, and Role of Finance in designing and implementing the Balanced Scorecard. The course is presented in three (3) building blocks as follows:

1. Balanced Scorecard Fundamentals

  • What it is and how to use it
  • Adopting and integrating the scorecard
  • Understand why the BSC method can work for you
  • Where does it fit into the Management Process

2. Building the Flexible and Comprehensive Scorecard Your Company Needs

  • 3 Stages to building a scorecard that will work
  • Improve your company's operating results with customized measures and initiatives
  • Methods for successful application: Cascading and Change Management

3. Performance Reporting

  • Implementing The BSC: Improve your performance reporting process
  • Interpreting what measures tell you
  • How to weight measures and avoid unintended pitfalls
  • Role of initiatives in achieving targets and improving performance results

Learning Objectives

  • Discover Balanced Scorecard (BSC) fundamentals
  • Discover alignment with a workable Management Review Process
  • Identify implementation phases for a BSC
  • Identify key steps to managing change in an organization
  • Recognize characteristics of the BSC as a performance reporting tool
Last updated/reviewed: April 16, 2018

5 Reviews (18 ratings)Reviews

4
Anonymous Author
Good overview with helpful examples. A template for the student to practice with would be a nice addition, as would some more challenging review and exam questions.
Member's Profile
A good presentation on designing and implementing the balanced scorecard. Questions on the final were a little too easy.
4
Member's Profile
Content was great and very useful. I will find the slides handy as a reference guide.
4
Member's Profile
I thought this course was very informative and gave a great understanding to the BSC.
4
Member's Profile
Great Course. Good material to have in mind.

Prerequisites

Course Complexity: Intermediate

Prerequisite: Exposure to corporate strategy

 

Advanced Preparation: None

 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
The Balanced Scorecard Approach
  8:15Adapting in a Changing Business World & Scorecard Benefits
  14:20Balanced Scorecard Fundamentals
  18:01Building the Flexible and Comprehensive Scorecard Your Company Needs
CONCLUSION
  12:42Performance Reporting
SUPPORTING MATERIALS
  PDFSlides: Balanced Scorecard Approach
  PDFBalanced Scorecard Approach Glossary/Index
REVIEW & TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM