From academic studies to Harvard Business Review surveys, communication skills are consistently cited as the most important determinants of business success. Employers, CFOs and boards of directors all say that good communication skills are more important than intelligence, technical skills and capacity for hard work, yet most finance professionals spend little time developing their communication skills.

This course provides participants an understanding of the importance of communication skills. We start by learning some effective listening skills. We then focus on some of the unique communication challenges faced by finance professionals, providing attendees with an understanding of how to assess and address a variety of audiences to properly frame communication to each for maximum impact. This is increasingly important in the current business environment which is more multi-cultural than ever before and requires interfacing with people at different levels of experience and seniority within the organization. So, next we discuss multi-cultural communication issues and provide some strategies for dealing effectively with them.

This course provides a great foundation for anyone interested in communicating more effectively, whether early in their career or a senior executive.

Learning Objectives
  • Explore the current situation with communication in the finance profession,
  • Recognize how to gain an understanding of your audience and their needs,
  • Discover effective listening techniques, and
  • Identify how to effectively deal with the impact of cultural differences and attitudes
Last updated/reviewed: March 26, 2024
10 Reviews (59 ratings)

Reviews

5
Anonymous Author
I thought this course was very interesting and helpful. I thought the instructor explained the topic very well. I would recommend this course to others.

5
Anonymous Author
Excellent presentation and discussion of how to use communication to improve performance, with practical examples and insights.

5
Member's Profile
This course zeros in on strategies for listening & explains why communications don't always happen the way we think they are.

5
Member's Profile
very clear and to the point course. Gives very clear and good understanding of how to improve communication.

4
Member's Profile
I liked the course it helped me understand how important and essential communication is in the work place.

5
Anonymous Author
I liked the examples and how the instructor pointed out things with a light tone!

5
Anonymous Author
John is a great speaker and provided great tips on communication.

5
Anonymous Author
explained how culture affects communication and understanding.

5
Anonymous Author
Gives very practical ways of listening and why its important

5
Anonymous Author
This course was very informative on communication skill. A+

Prerequisites
Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to Finance Professionals' Guide to Communication Skills12:21
  Understand Your Audience15:09
  Listening Skills: Talk Less, Listen More10:21
  Cross-Cultural Communication 11:08
  Conclusion9:46
CONTINUOUS PLAY
  Finance Professionals' Guide to Communication Skills58:45
SUPPORTING MATERIALS
  Slides: Finance Professionals' Guide to Communication SkillsPDF
  Finance Professionals' Guide to Communication Skills Glossary/IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam