Our world is experiencing some once-in-a-generation challenges and industries are facing a lot of unknowns and trying to answer difficult questions. During these challenging periods leaders and organizations need effective tools to strategize, energize, and focus the culture on solutions.

These tools include emphasizing one’s identity, vision, values, and history. Change management, transparency, and authentic communication are critical. Throw in some timely decision-making skills and a healthy dose of moxie and resilience, and these challenges soon becomes another successful chapter in your company’s narrative.

Course Key Concept: Time management, Values, Decision, Culture, Challenges, Resilience, Engagement, Leadership, Solutions, Psychological safety.

Learning Objectives
  • Identify the importance of psychological safety and its impact on productivity and engagement.
  • Recognize the importance of corporate canaries - i.e. truthtellers - in keeping the organization on track.
  • Recognize the importance of finding efficient solutions in the midst of daunting challenges.
  • Identify tools to increase speed and confidence in decision-making.
  • Explore the role resiliency plays in recovering and learning from challenges.
Last updated/reviewed: March 25, 2024
10 Reviews (49 ratings)


Anonymous Author
Challenging times can bring about gratitude and the great lesson of resiliency. Coming out the other end of a challenging time helps to add positive narrative for the future challenges in an organization and to draw on how the company successfully came through those times. This course helped me recognize the positivity in challenging times.

Anonymous Author
This course provides an overview of the concepts that have come to be considered critical for a successful workplace. Topics include Psychological Safety, Identity, Positivity and Resilience. Prevalent concepts anyone would do well to be acquainted with.

Anonymous Author
Instructor is enganging and covers off great points on material that can be dense. Recommend for managers and organizations truly looking to make a positive impact for their employees and orgs.

Anonymous Author
Super course! Practical and thought-provoking. Neil is one of the best speakers when it comes to the psychology behind people in the workplace and what motivates them to be their very best.

Member's Profile
Neil Ihde is a great instructor and this course is one of several that I have taken that provide excellent concepts for business and personal management.

Member's Profile
I loved this course. I am going to share this with my team at work. I love the way the instructor explains these fundamental principles.

Anonymous Author
I have taken 2 of Mr. Ihde's courses. They were both very informative and helpful. Please bring more of his courses to Illumeo.

Member's Profile
I really enjoy Neil's classes - he gives a great perspective to all the topics he teaches.

Anonymous Author
This was a very good course. Relevant information for our times.

Anonymous Author
Great explanations and examples. Easy to follow lesson!

Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Introduction to Essential Management Tools for Challenging Times1:58
  Psychological Safety12:34
  Safety Model10:42
  Identity-Examples from The Past12:25
  Essentials Decision Making10:33
  Positivity, Moxie and Resilience9:28
  Essential Management Tools for Challenging Times1:21:40
  Slides: Essential Management Tools for Challenging TimesPDF
  Essential Management Tools for Challenging Times Glossary/ IndexPDF