Instructor for this course
more

E-mail is among the most powerful productivity-enhancing tools available to an organization—as well as one of the biggest sources of pain and lost productivity, with managers and professionals getting buried deeper and deeper under a continuing stream of e-mail every day. In fact, the average professional spends at least two hours per day dealing with e-mail, with more than 25% of users checking their inbox a minimum of 20 times every day—and yet, surprisingly, less than 3% of the U.S. workforce has had training on how to manage e-mail.

When diagnosed, it is evident that e-mail has become a significant cost center for many organizations, with employees losing valuable time, focus, and productivity due to poor e-mail management strategies. This course provides proven strategies for keeping your inbox efficient and under control, and teaches you to:

  • Reduce the mess in your inbox by having “natural” places for your e-mails to go
  • Get rid of time-sucking “quick e-mails” and get your time and inbox under control moving forward
  • Finally feel on top of your e-mail, rather than feeling it is on top of you!
  • Lessen e-mail distractions to fundamentally change your relationship with work and life

This course features all software demos in Microsoft Outlook 2010, although users of Outlook 2007 and 2003 will still greatly benefit from this program. Future versions of this Illumeo course will feature the new Outlook 2013 as well as Gmail.

* This course shows screen shots which may have small text as they are demonstrating real-world use of software which has font sizing we cannot change for demonstration purposes. Therefore, your experience will be best on a full screen device such as a tablet, laptop of desktop computer. We recommend that you fully upsize the screen when you view these videos.

Course Series

This course is included in the following series:

2 CoursesTaming the Email Beast

  1. Taming the E-mail Beast: Key Strategies for Managing E-mail Overload
  2. Taming the E-mail Etiquette Beast: Strategies for Finding Sanity in Your E-mail Communications

Learning Objectives

  • Acknowledge the nature of e-mail & information overload in today's workplace and the time and productivity cost that afflicts most organizations and professionals
  • Acquire a simple “rule” for managing all incoming e-mail that allows for both greater speed and prioritization of those messages and embedded tasks
  • Utilize a simple built-in feature of Microsoft Outlook to quickly convert e-mails quickly into related tasks, contacts, and calendar items
  • Utilize embedded functions inside of your e-mail that allow you to “automate” certain other common activities/messages
  • Build a personal file “infrastructure” that can assist in achieving greater organization and possibly even “e-mail ZERO”!
  • Reduce distraction by moving to a smarter e-mail regimen, while still identifying your “most important senders” for appropriate response
  • Better manage both sent and received CC's, Forwards, and Replies, to reduce confusion and increase communication capabilities
  • Have a strategy for “splitting” work, personal, and junk/spam e-mails for greater efficiency
  • Use three key strategies for reducing SPAM in your work inbox
Last updated/reviewed: September 18, 2018

113 Reviews (291 ratings)Reviews

2
Anonymous Author
I'm already an organized person so this didn't apply to me. Good course for disorganized people.
5
Member's Profile
Excellent course. Mr. Dean is a good instructor who knows his subject very well. He has practical step-by-step instructions for making our use of e-mail more efficient. One comment--this course does not address the recent growth of Instant Messages (IMs)--another source of frequent distractions in the workplace.
5
Anonymous Author
The instructor was entertaining he kept your interest during the course. He provided great tips that can be implemented right away. He had good strategies to follow for long term implementation for those of us who need to learn to say good bye to our emails.
5
Anonymous Author
This online course was very informative. The instructor was very effective and clearly has a passion for what he does. He kept me engaged at all times and even inserted various humorous comments to make the experience entertaining. Highly recommended.
5
Member's Profile
The course was fun, easy to follow and highly informative! Now I want to take the next level course, Optimizing your Outlook! Randy is fun and engaging and really gave me some great tips for managing that beast we call email!
5
Member's Profile
This should be core training in all organizations as part of the on boarding process. Well presented and easy to follow. Cleaned out my husband's email as I went through the course following the strategies presented.
5
Anonymous Author
Email is most professionals biggest time suck. Using these principles can improve everyone's efficiency and enjoyment at work. I already did some of these tricks but I need to do all of them to reap the most benefit.
5
Member's Profile
This course was chock full of great tips for increasing efficiency. It was also eye-opening how inefficient common practices are. This course was well worth the time and probably should be viewed multiple times.
5
Anonymous Author
Love the Three-Minute, One-Touch Rule though this is easier to say than do sometimes. Also I used the Signatures/Drafts as “Auto E-mail Tools” and I saved so much time on my commonly used messages.
3
Anonymous Author
Good ideas on handling e-mail but Windows-centric. A number of features are not available on Mac versions of Outlook. Better to frame the training on elements that are not system-dependent.
5
Member's Profile
While LOTS of great information, the course took a long time and I had to keep starting and stopping due to calls, meetings, etc. Shorten it up some would be my recommendation, but GREAT!!
4
Member's Profile
I liked the ability to pause the presentation to practice the steps given for short cuts. This course gave a new outlook on how to better manage, store and follow up on emails and tasks
5
Member's Profile
I have been looking for a program like this to help me get my email and daily to do list organized-and this fit the bill. Logical and organized-I can't wait to implement what I learned.
5
Anonymous Author
Wonderful course. Great information presented in an intriguing way. Definitely recommend this course; it's educational, entertaining, and interesting, what more could you ask for?
5
Member's Profile
Very good presentation of the information, at a reasonable pace for the volume of info presented. I've been working with Outlook for 17 years and I learned a whole bunch today.
5
Member's Profile
great course. I have used Outlook since 2003 in many large organizations without ever receiving proper training. My disaster of an inbox will be getting a much needed makeover' !
5
Member's Profile
Wow! This course is loaded with practical tips and time savers, and helps you think about how to really organize this flood of information coming at you all the time.
5
Anonymous Author
Great course! It made me realize that I only use a fraction of Outlook's capabilities. I learned a number of "tricks" and features that will help me be more productive.
5
Anonymous Author
I've been in the workforce, bombarded by email for 10 years and never had any idea of all the functionalities of Outlook. Now I do, and I pledge to use them all!
5
Member's Profile
A lot of useful information for anyone. I learned a lot and hope to use soon. Surprised how often people look at their emails and are interrupted with them.
5
Anonymous Author
Easy learning with many great tips to more effectively manage your email. Definitely recommend this to anyone looking to better manage that email in-box!
5
Anonymous Author
I learned some Outlook functionality that I was previously unaware of and can implement immediately. Great pace- stayed engaged through entire course.
5
Member's Profile
I thought this was great information!! I immediately implemented the 3 min rule and the drag and drop. I finally feel like I am in control of my email!
5
Member's Profile
The course is very focused on Microsoft outlook - so if your company uses it, definitely recommend it..if not, definitely still a lot of useful info
5
Anonymous Author
There was a lot of things I can do that I was not aware of. I like the Blinger as well as the 3 minute One rule touch. Excellent course.
4
Member's Profile
A lot of good tips but could see others (like using rules to automate some triage). May be part of his other courses on e-mail & Outlook.
4
Anonymous Author
Overall some great tips for maximizing your workday by limiting time dedicated to Email. Some great best practices for email management.
5
Anonymous Author
learning available features of Outlook was a great point about this course. This willhelp organizing the incoming e-mails much better
4
Anonymous Author
This course is very helpful in reducing time unnessary time spent on emails that has been a problem to me. So this is very helpful
5
Anonymous Author
Wow! This is awesome stuff. I implemented the 3-minute rule before I even completed this course...it is a game changer for me.
4
Anonymous Author
I find there were too many tips. Can consider to reduce the number of tips. Comprehensive course on a very important subject.
5
Member's Profile
I like the learning about drag and drop feature. That checking you email constantly can lower your IQ. All of my co-workers.
5
Member's Profile
I have already started using the signature replies and it's a huge timesaver! Still working toward getting my inbox clean.
5
Anonymous Author
Excellent and very engaging speaker. I enjoyed the course and I learned a lot of helpful tips. Highly recommended.
5
Anonymous Author
Instructor was engaging - kept a good pace and kept it real. Some great ideas on how to gain control of my email.
4
Anonymous Author
I love the NRN tip! The amount of "Thank you" emails in my office is extremely wasteful of my time and inbox space.
5
Anonymous Author
I liked learning about the quick steps tool. I also liked the getting more familiar with the task list tool as well.
3
Member's Profile
A must for Outlook users. Not as applicable for non-outlook users. Great concepts but more limited applicability
5
Member's Profile
Great course, had lots of good little tips that can be implemented quickly that you don't always think about.
4
Member's Profile
Very actionable suggestions that I have already started to use before I had even finished the entire course.
5
Anonymous Author
I find this course very helpful in terms of managing my chaotic emails in an email overuse work culture .
3
Anonymous Author
I found the content extremely relevant and I am someone who touched an individual email more than once.
4
Anonymous Author
Although I may not agree with all of his tips, most seem easy to use and I can put to use immediately.
4
Member's Profile
When referring to and showing the Outlook slides - much to small need to enlarge the participants view
4
Member's Profile
Great common sense recommendations. Wasn't aware of Outlook features that make things much easier!
5
Anonymous Author
Good information as long as you use Internet Explore. The ideas are good for other email systems.
4
Member's Profile
Randy provided some very helpful hints that I never would have thought of to keep my inbox clean.
5
Anonymous Author
Received many useful tips to reduce wasted time that can be quickly and easily implemented.
5
Anonymous Author
it's common sense, except that I'm not even doing it. this training session is awesome.
5
Member's Profile
Very informative course best yet! Will take Randy's optimizing Outlook course as well.
5
Anonymous Author
What an inspiring course! I will be using Randy's tips and passing on to others!
5
Member's Profile
This is such an excellent course on how to manage your email! Thank you very much!
5
Member's Profile
I love this course. Randy is very entertaining and informative. Lots of good tips .
4
Anonymous Author
Contained useful ideas to share with staff to remove the ongoing email distractions
5
Member's Profile
Had a hard timing hearing this. It seemed as if the volume went in and out.
5
Member's Profile
Great tips to make the standard tool work for YOU vs. the other way around.
5
Anonymous Author
He is very passionate about Outlook and explains things in a relatable way
4
Anonymous Author
I found Randy Dean very interesting he held my attention the entire time.
5
Member's Profile
Very good course. Good points. Highly informative. Effective instructor.
5
Anonymous Author
I found this very helpful. Going to start some of the ideas right away.
5
Member's Profile
Great tips, some new to me, and definitely worth sharing with my team!
5
Member's Profile
Very helpful information from an engaging and entertaining lecturer.
4
Anonymous Author
Instructor was clear and easy to understand and follow. Great info
5
Anonymous Author
Great course and very relevant to email / org / management of time
4
Anonymous Author
The class was very helpful and can really help get you organized.
5
Anonymous Author
Love all of the ideas! Have already implemented several of them.
5
Anonymous Author
Learned several new tips I was able to immediately implement
2
Anonymous Author
Highly overrated topic, simplistic and not very insightful.
4
Anonymous Author
I liked his specific tips and process flow for each email.
4
Member's Profile
Very good tips! will put to good use. thanks - Randy
5
Member's Profile
This was a fantastic class! Everyone should take it!
5
Member's Profile
Randy provides great tips and tricks to save us time.
4
Anonymous Author
Note easy oh. i am improving thanks course like this
5
Member's Profile
Awesome! I feel empowered to become more efficient.
5
Member's Profile
Helpful information to efficiently manage emails.
5
Member's Profile
Easy to follow course, and great tips for email!
5
Anonymous Author
Practical, helpful course with impactful tips.
5
Anonymous Author
Quick guide to organise and stop distractions
4
Anonymous Author
Excellent tips for efficient use of email!
4
Anonymous Author
a few good tips that i didnt already know
4
Member's Profile
Helpful. Would like to see 2013 version
5
Anonymous Author
Very informational and easy to follow!
5
Anonymous Author
Meaty course with lots of great tips!
5
Anonymous Author
great way to optimize use of e-mail
5
Member's Profile
Some excellent tips in this course
5
Member's Profile
Great ideas and illustrations.
5
Anonymous Author
very informative and easy follow
5
Member's Profile
Great course. Very useful.
5
This was a great course!
5
Member's Profile
Great tips and traps.
4
Member's Profile
Excellent presentation!
4
Member's Profile
Great course: Thanks!
4
Member's Profile
helpful information
5
Member's Profile
great suggestions
5
Member's Profile
very informative
4
Member's Profile
kind of outdated
5
Member's Profile
awesome course
4
Anonymous Author
great refresher
5
Member's Profile
Great course!!
5
Anonymous Author
3 second rule
5
Member's Profile
Helpful tips.
5
Member's Profile
Great Tips!
5
Anonymous Author
good course
5
Member's Profile
Good Course
4
Anonymous Author
Nice review
4
Member's Profile
good tips.
5
Member's Profile
Excellent!
5
Anonymous Author
Good tips
Anonymous Author
good tips
5
Member's Profile
great!
5
Member's Profile
na
3
Anonymous Author
!
5
Anonymous Author
m

Prerequisites

Course Complexity: Foundational
  • A basic understanding and cursory use of Microsoft Office/Outlook will suffice.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .

1 QuestionCourse Questions and Answers

Member's Profile

It has been a month now since I took your Taming the E-mail Beast course, and I just have to say that it has changed my life! I'm amazed how adding an extra step actually saved me time and made me more organized, more reliable and less stressed. Simple but effective. Thanks Randy.

Course Syllabus
INTRODUCTION AND OVERVIEW
Key Strategies for Managing Your E-mail Overload
  24:03The Clutter Buster!!!
  13:01A Great Outlook Tip for "Tasking" your E-Mails
  5:39Use Signatures/Draft as "Auto E-Mail Tools"
  6:44Build a Sensible File Structure
  13:05Don't Be A "Blinger"
  13:17Manage CC's, Forwards, Replies
  7:49Divide and Conquer
Continuous Play
  1:26:39Taming the E-mail Beast: Key Strategies for Managing E-mail Overload
SUPPORTING MATERIALS
  PDFSlides: Taming the E-mail Beast
  PDFTaming the E-mail Beast Glossary/Index
BONUS MATERIAL
  PDFThe Three Primary Ways You Are Abusing Your E-mail Inbox By Randy Dean
  PDFProperly Dealing with the Four Key Types of Misused E-mails: CC's, Forwards, Replies, and FYI's By Randy Dean
  PDFSmarter E-mail Subject Lines By Randy Dean
  PDFRandy Dean's Top Ten E-mail Timesavers/Productivity Enhancers
  PDFRandy Dean's Top Ten E-mail Timesavers/Productivity Enhancers
REVIEW & TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM