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E-mail is among the most powerful productivity-enhancing tools available to an organization—as well as one of the biggest sources of pain and lost productivity, with managers and professionals getting buried deeper and deeper under a continuing stream of e-mail every day. In fact, the average professional spends at least two hours per day dealing with e-mail, with more than 25% of users checking their inbox a minimum of 20 times every day—and yet, surprisingly, less than 3% of the U.S. workforce has had training on how to manage e-mail.
When diagnosed, it is evident that e-mail has become a significant cost center for many organizations, with employees losing valuable time, focus, and productivity due to poor e-mail management strategies. This course provides proven strategies for keeping your inbox efficient and under control, and teaches you to:
- Reduce the mess in your inbox by having “natural” places for your e-mails to go
- Get rid of time-sucking “quick e-mails” and get your time and inbox under control moving forward
- Finally feel on top of your e-mail, rather than feeling it is on top of you!
- Lessen e-mail distractions to fundamentally change your relationship with work and life
This course features all software demos in Microsoft Outlook 2010, although users of Outlook 2007 and 2003 will still greatly benefit from this program. Future versions of this Illumeo course will feature the new Outlook 2013 as well as Gmail.
* This course shows screen shots which may have small text as they are demonstrating real-world use of software which has font sizing we cannot change for demonstration purposes. Therefore, your experience will be best on a full screen device such as a tablet, laptop of desktop computer. We recommend that you fully upsize the screen when you view these videos.
Course Series
This course is included in the following series:
2 CoursesTaming the Email Beast
- Taming the E-mail Beast: Key Strategies for Managing E-mail Overload
- Taming the E-mail Etiquette Beast: Strategies for Finding Sanity in Your E-mail Communications
Learning Objectives
- Acknowledge the nature of e-mail & information overload in today's workplace and the time and productivity cost that afflicts most organizations and professionals
- Acquire a simple “rule” for managing all incoming e-mail that allows for both greater speed and prioritization of those messages and embedded tasks
- Utilize a simple built-in feature of Microsoft Outlook to quickly convert e-mails quickly into related tasks, contacts, and calendar items
- Utilize embedded functions inside of your e-mail that allow you to “automate” certain other common activities/messages
- Build a personal file “infrastructure” that can assist in achieving greater organization and possibly even “e-mail ZERO”!
- Reduce distraction by moving to a smarter e-mail regimen, while still identifying your “most important senders” for appropriate response
- Better manage both sent and received CC's, Forwards, and Replies, to reduce confusion and increase communication capabilities
- Have a strategy for “splitting” work, personal, and junk/spam e-mails for greater efficiency
- Use three key strategies for reducing SPAM in your work inbox
Last updated/reviewed: November 14, 2019
127 Reviews (343 ratings)Reviews
Anonymous
(Sr Accountant Lead)
Randy is a great speaker and provided great tips on cleaning up and organizing E-mail. One tip I started using before the class was over. I set up a rule to hear a sound when my manager sends me an E-mail. I don't need a sound for every email but it's nice to know you can set it for specific emails. I receive a lot of emails but not too many from my manager but now when I do I'll know and can check it sooner than later. Thanks Randy!
Anonymous
(Director, AP)
Many great tips were presented in this course! I look forward to incorporating some of them and better calming/controlling my Outlook.
Norman West
(Financial Manager at Lockheed Martin)
Excellent course. Mr. Dean is a good instructor who knows his subject very well. He has practical step-by-step instructions for making our use of e-mail more efficient. One comment--this course does not address the recent growth of Instant Messages (IMs)--another source of frequent distractions in the workplace.
Anonymous
(Senior Auditor)
Thoroughly enjoyed this course! I can tell that the instructor has a lot of passion around this subject matter. He gave great tips, made the content interesting, concise, and had me laughing a few times too! Definitely recommend taking this course for ANY business professional.
Anonymous
(Order Processing Manager)
The instructor was entertaining he kept your interest during the course. He provided great tips that can be implemented right away. He had good strategies to follow for long term implementation for those of us who need to learn to say good bye to our emails.
Anonymous
(Logistics Analyst)
This online course was very informative. The instructor was very effective and clearly has a passion for what he does. He kept me engaged at all times and even inserted various humorous comments to make the experience entertaining. Highly recommended.
Cathy Kyriakis
(Distribution & Sales Ops Mgr at Intuit Canada)
The course was fun, easy to follow and highly informative! Now I want to take the next level course, Optimizing your Outlook! Randy is fun and engaging and really gave me some great tips for managing that beast we call email!
Denise Salzman
(Operations Manager at Aspect Wealth Management)
This should be core training in all organizations as part of the on boarding process. Well presented and easy to follow. Cleaned out my husband's email as I went through the course following the strategies presented.
Anonymous
(Controller)
Email is most professionals biggest time suck. Using these principles can improve everyone's efficiency and enjoyment at work. I already did some of these tricks but I need to do all of them to reap the most benefit.
Jacob Rothman
(Portfolio Manager at Rothman Investment Management)
This course was chock full of great tips for increasing efficiency. It was also eye-opening how inefficient common practices are. This course was well worth the time and probably should be viewed multiple times.
Anonymous
(Independent Financial Consultant)
Love the Three-Minute, One-Touch Rule though this is easier to say than do sometimes. Also I used the Signatures/Drafts as
“Auto E-mail Tools” and I saved so much time on my commonly used messages.
Anonymous
(DIRECTOR)
This course is helpful especially for people who are getting hundred of emails a day. A lot of valuable information. Most of the tips are very simple that we tend to overlook but are actually helpful.
Anonymous
(Senior Sourcing Manager)
Good ideas on handling e-mail but Windows-centric. A number of features are not available on Mac versions of Outlook. Better to frame the training on elements that are not system-dependent.
While LOTS of great information, the course took a long time and I had to keep starting and stopping due to calls, meetings, etc. Shorten it up some would be my recommendation, but GREAT!!
John Shelton
(buyer III at Govplace)
I liked the ability to pause the presentation to practice the steps given for short cuts. This course gave a new outlook on how to better manage, store and follow up on emails and tasks
Kathy Crelly
(Director of Finance at NATA)
I have been looking for a program like this to help me get my email and daily to do list organized-and this fit the bill. Logical and organized-I can't wait to implement what I learned.
Anonymous
()
Randy has great ideas for handling e-mail efficiently. Even if you only take a few of his ideas, they can save you a lot of time. Recommend class for folks who get a lot of e-mail.
Anonymous
(Unstructured Time Coordinator)
Wonderful course. Great information presented in an intriguing way. Definitely recommend this course; it's educational, entertaining, and interesting, what more could you ask for?
Anonymous
(Wireless Data Analyst)
The lesson was informative. However I had taken the course *Get the Most From Microsoft Outlook" and their was not that much more new information so it was a bit redundant to me.
Richard Schultz
(CFO at SoMedia Networks )
Very good presentation of the information, at a reasonable pace for the volume of info presented. I've been working with Outlook for 17 years and I learned a whole bunch today.
Michael Chafe CPA,CMA
(Vice President Finance at Carillion Canada Inc.)
great course. I have used Outlook since 2003 in many large organizations without ever receiving proper training. My disaster of an inbox will be getting a much needed makeover' !
John P Stephens
( at Liquid Environmental Solutions)
Good overview of strategies to effectively manage email. The technology used is a bit dated (Outlook 2010), but the principles and basic functionality required are still relevant.
Daniel Contreras
(Associate Director, CFCC Assurance at Standard Chartered Bank)
Excellent course on structuring files and tasks. Great content for anyone looking to optimize their email approach and getting internally organized without time gauging.
Keith Johnson
(Director SOX Compliance at Waterjet Holdings)
Wow! This course is loaded with practical tips and time savers, and helps you think about how to really organize this flood of information coming at you all the time.
Anonymous
(Corporate Accountant)
Great course! It made me realize that I only use a fraction of Outlook's capabilities. I learned a number of "tricks" and features that will help me be more productive.
Anonymous
(AVP Finance and Accounting)
I've been in the workforce, bombarded by email for 10 years and never had any idea of all the functionalities of Outlook. Now I do, and I pledge to use them all!
Karen Bailey
(Order Specialist at Intuit)
A lot of useful information for anyone. I learned a lot and hope to use soon.
Surprised how often people look at their emails and are interrupted with them.
Anonymous
(Business Account Manager)
Easy learning with many great tips to more effectively manage your email. Definitely recommend this to anyone looking to better manage that email in-box!
Anonymous
(Manufacturing Product Manager)
I learned some Outlook functionality that I was previously unaware of and can implement immediately.
Great pace- stayed engaged through entire course.
Andromeda Collinsworth
(Service Delivery Supervisor at Teletech Holdings Inc)
I thought this was great information!! I immediately implemented the 3 min rule and the drag and drop. I finally feel like I am in control of my email!
Eric Cox
(Senior Accountant at Mondo)
The course is very focused on Microsoft outlook - so if your company uses it, definitely recommend it..if not, definitely still a lot of useful info
Anonymous
(Order Management)
There was a lot of things I can do that I was not aware of. I like the Blinger as well as the 3 minute One rule touch. Excellent course.
Anonymous
(Vice President and Corporate Controller)
A lot of good tips but could see others (like using rules to automate some triage). May be part of his other courses on e-mail & Outlook.
Anonymous
(Associate Manager)
Overall some great tips for maximizing your workday by limiting time dedicated to Email. Some great best practices for email management.
Anonymous
(President)
learning available features of Outlook was a great point about this course. This willhelp organizing the incoming e-mails much better
Anonymous
(President)
This course is very helpful in reducing time unnessary time spent on emails that has been a problem to me. So this is very helpful
Anonymous
(Sr. Accountant)
Wow! This is awesome stuff. I implemented the 3-minute rule before I even completed this course...it is a game changer for me.
Anonymous
(Financial Consultant)
I find there were too many tips. Can consider to reduce the number of tips. Comprehensive course on a very important subject.
Sarah Bye
(Staff Accountant at California Broadcasting)
I like the learning about drag and drop feature. That checking you email constantly can lower your IQ. All of my co-workers.
Anonymous
(Senior Director AP)
Randy knows how to keep your attention and is very upbeat. Tips and tricks are useful and I will be able to put some to use.
Kimberlee Bradford
(Inventory Control Analyst at Hot Topic)
I have already started using the signature replies and it's a huge timesaver! Still working toward getting my inbox clean.
Anonymous
(Senior Accountant)
Excellent and very engaging speaker. I enjoyed the course and I learned a lot of helpful tips. Highly recommended.
Anonymous
(Home Lending Accounting Director)
Instructor was engaging - kept a good pace and kept it real. Some great ideas on how to gain control of my email.
Anonymous
(Accountant)
I love the NRN tip! The amount of "Thank you" emails in my office is extremely wasteful of my time and inbox space.
Anonymous
(Senior Accountant, SEC Reporting)
I liked learning about the quick steps tool. I also liked the getting more familiar with the task list tool as well.
Candace Oliver
(Independent Consultant at C Oliver)
A must for Outlook users. Not as applicable for non-outlook users. Great concepts but more limited applicability
Kavita Rivers
(Senior Business Operations Manager at Intuit)
Great course, had lots of good little tips that can be implemented quickly that you don't always think about.
Jesse Campbell
( at Suzlon Wind Energy)
Very actionable suggestions that I have already started to use before I had even finished the entire course.
Anonymous
(CPA, CFE, CGMA)
I find this course very helpful in terms of managing my chaotic emails in an email overuse work culture .
Anonymous
(Director of Reporting & Analysis-Ass..)
I found the content extremely relevant and I am someone who touched an individual email more than once.
Anonymous
(Assurance Manager)
Although I may not agree with all of his tips, most seem easy to use and I can put to use immediately.
Nancy Hendon
(Payroll Manager at Hot Topic, Inc)
When referring to and showing the Outlook slides - much to small need to enlarge the participants view
Anonymous
(Compliance Officer)
I've been using Outlook for several years and I learned a few new tricks to help make my life easier.
Steven McCollom
(Design Lead at Intuit)
Great common sense recommendations. Wasn't aware of Outlook features that make things much easier!
Anonymous
(Chief Financial Officer)
Good information as long as you use Internet Explore. The ideas are good for other email systems.
Kevin Moschella
(Sr. Director, FP&A at Evidera)
Randy provided some very helpful hints that I never would have thought of to keep my inbox clean.
Anonymous
(-)
I'm already an organized person so this didn't apply to me. Good course for disorganized people.
Anonymous
(General Accountant)
Received many useful tips to reduce wasted time that can be quickly and easily implemented.
Anonymous
()
it's common sense, except that I'm not even doing it. this training session is awesome.
Anonymous
(Senior Associate)
This course helped demonstrate new ways to effectively manage email in an efficient way.
Paul Foy
(Print Procurement Manager at Intuit)
Very informative course best yet! Will take Randy's optimizing Outlook course as well.
Anonymous
(CFO)
What an inspiring course! I will be using Randy's tips and passing on to others!
Stanley San Sok
(Logistics and Purchasing Manager at Crown Bioscience, Inc.)
This is such an excellent course on how to manage your email! Thank you very much!
Bev Stenger
(Accounting & HR Manager at Ross Sinclaire & Associates, LLC)
I love this course. Randy is very entertaining and informative. Lots of good tips .
Anonymous
(Chief Financial Officer)
Contained useful ideas to share with staff to remove the ongoing email distractions
Kathy Wilson
(Senior Consultant and Managing Partner at Impact Talent Solutions)
Had a hard timing hearing this. It seemed as if the volume went in and out.
Great tips to make the standard tool work for YOU vs. the other way around.
Anonymous
(Operations Analyst)
He is very passionate about Outlook and explains things in a relatable way
Anonymous
(Retail Order Management Representative)
I found Randy Dean very interesting he held my attention the entire time.
Monique Simpson
(Director, Financial Reporting at ALR Life Reinsurance Ltd.)
Very good course. Good points. Highly informative. Effective instructor.
Anonymous
(Senior Accountant)
Great tips for keeping e-mail manageable! I really enjoyed this course.
Anonymous
(Accounting Consultant)
I found this very helpful. Going to start some of the ideas right away.
Keziah Daniels
(Debt Collector at World Fuel Services)
Excellent Course, useful and practical tips on how to manage your inbox
Susan Hertz
(Hospital Lab Finance Director at Raleigh Pathology Assoc @WakeMed)
Great tips, some new to me, and definitely worth sharing with my team!
Steven Lawrence
(- at -)
Very helpful information from an engaging and entertaining lecturer.
Anonymous
(Vice President of Finance )
Instructor was clear and easy to understand and follow. Great info
Anonymous
(Owner)
Great course and very relevant to email / org / management of time
Anonymous
(Staff Accountant)
The class was very helpful and can really help get you organized.
Anonymous
(Senior Accountant)
Love all of the ideas! Have already implemented several of them.
Anonymous
(Director External Audit and Monitoring M..)
Learned several new tips I was able to immediately implement
Anonymous
(-)
Highly overrated topic, simplistic and not very insightful.
Anonymous
(Senior Accountant)
I liked his specific tips and process flow for each email.
Wayne Burns
(CFO at Steve's Livestock Transport)
interesting overview of email, kind of a refresher course
Michael Morgus
(cfo - consultant at none)
Very good tips!
will put to good use.
thanks - Randy
Brad Hyatt
(Finance Systems Manager at State Auto Insurance)
This was a fantastic class! Everyone should take it!
Randy provides great tips and tricks to save us time.
Anonymous
(Accountant)
Note easy oh. i am improving thanks course like this
Marquis Huntsman
(CFO at Castle Breckenridge Management)
Awesome! I feel empowered to become more efficient.
Alana Crawford
(ASSISTANT CONTROLLER at LIAISON INTERNATIONAL)
Helpful information to efficiently manage emails.
An Tran
(Sr. Financial Analyst at Intuit)
Easy to follow course, and great tips for email!
Anonymous
(Business Owner)
Practical, helpful course with impactful tips.
Anonymous
(None)
Quick guide to organise and stop distractions
Anonymous
(Senior Consultant )
Excellent tips for efficient use of email!
Anonymous
(Accountant)
a few good tips that i didnt already know
Abigail Anthony
(Senior Corporate Accounting Manager at Intuit)
Helpful. Would like to see 2013 version
Anonymous
(Customer Transaction & Retention Ser..)
Very informational and easy to follow!
Anonymous
(VP Finance)
Meaty course with lots of great tips!
Anonymous
(Business Account Manager)
great way to optimize use of e-mail
Jeanette Risby-Bell
(Company Accountant at Jonday Holdings (Thrifty Car Rentals))
Some excellent tips in this course
Nancy Jeffreys
( at Halifax Health)
Great ideas and illustrations.
Anonymous
(CFO)
very informative and easy follow
Richard B. Walser
(Controller at SASCO)
Great course. Very useful.
KURT LETAIN
(CFO at Engineered Assemblies Inc.)
Great tips and traps.
S Marie Vernon
(- at --)
Excellent presentation!
Robert Godfrey
(CPA at Robert Godfrey, CPA)
Great course: Thanks!
Silvia Pleasants, CPA
(Finance Business Manager at Cisco Systems)
helpful information
Jill Pugh
(Accountant at RTC Communications)
great suggestions
Christin Thurston
(Order Management Specialist at Intuit)
very informative
d. tse
(acctg at tsi)
kind of outdated
Kitty Kat McNeil
(Customer Transaction & Retention Ser.. at Intuit)
awesome course
Anonymous
(Privacy Leader 2)
great refresher
Katherine Wynegar
(Subscription Retention Specialist at Intuit)
Great course!!
Anonymous
(Budget & Accounting Manager)
3 second rule
Simon Adell
(Chief Financial Officer at Undisclosed)
Helpful tips.
Becky Williams
(Manager of Operations Accounting at CONSOL Energy, Inc.)
Great Tips!
Anonymous
(NA)
good course
Max Davis
(Project Manager at Barclays)
Good Course
Anonymous
()
Nice review
Stephen Scott
(Sourcing Manager at Intuit)
good tips.
Douglas Ronald
(---- at ------------)
Excellent!
Anonymous
(Technical Accountant)
Good tips
Anonymous
(-)
good tips
Qingkui Qiu
(Finance supervisor at Wanli New energy corporation LTD.)
great!
Jacob Petersen
(Financial Analyst at DLL Group)
na
Anonymous
(Global Technical Accounting Policy)
!
Anonymous
(Chief Financial Officer)
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Prerequisites
Course Complexity: Foundational
- A basic understanding and cursory use of Microsoft Office/Outlook will suffice.
Education Provider Information
Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
It has been a month now since I took your Taming the E-mail Beast course, and I just have to say that it has changed my life! I'm amazed how adding an extra step actually saved me time and made me more organized, more reliable and less stressed. Simple but effective. Thanks Randy.