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In the workplace negotiation takes place many times a day.  Sometimes it is a simple agreement between two people and at other times whole departments get into controversies with each other that must be resolved.

Successful negotiation in the workplace should get mutually agreed to results and enhance the relationships between the individuals/groups involved.  It should result in a win/win for all – plus for the company, its stakeholders and stockholders.

Thus persuasion, not commands, are the manner in which the best of negotiation takes place.

This course explores areas and types of negotiation commonly encountered in a business setting.  We look at the strategies for both negative and positive forms of negotiation and learn how to negotiate in a positive and successful manner for all involved.  Finally, we will end with some best practices tips.

Whether a CFO, accountant or accounts receivable clerk, this workshop will help you enhance your skills in working cooperatively and successfully with others.

Learning Objectives

  • Explore areas and types of negotiation commonly encountered
  • Identify strategies to get people to help you
  • Discover how to get to the real needs and values in negotiation
  • Identify BATNA (Best Alternative To a Negotiated Agreement)
  • Explore how to enhance your skills in working cooperatively and successfully with others

12 Reviews (39 ratings)Reviews

4
Anonymous Author
Covered different ways to address a negotiation and provided clear insight on what is needed to get to the best end result.
4
Anonymous Author
I thought this was an interesting course, but since it was worth 1 CPE, I was surprised that it took about 1.5 hours.
4
Member's Profile
Very detailed and informative course about how to negotiate and do it effectively.
4
Anonymous Author
This course is almost 90 minutes long. CPE should be 1.5 hours
4
Member's Profile
Good recognition that no one-size-fits all circumstances.
4
Anonymous Author
Good intro to workplace negotiation
5
Member's Profile
Great course! Very informative.
Member's Profile
Great concepts and examples.
4
Member's Profile
Generally solid information
5
Anonymous Author
great course
Member's Profile
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5
Anonymous Author
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Prerequisites

Course Complexity: Intermediate

Prerequisite: Business experience

 

Advanced Preparation: None

 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 ext. 106, or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
Workplace Negotiation and Persuasion
  11:21Negotiation Basics
  9:28Understanding the Elements of Negotiation
  4:04Saying NO To Negotiation
  11:52Setting The Stage: Pre-Negotion Planning
  7:53Emotional and Psychological Aspects to Consider
  10:00Frames and Positions
  5:10Useful Tactics for Distributive Bargaining
  18:52Integrative or Principled Negotiation: Getting to YES
CONCLUSION
  1:26Best Practices in Negotiation
Continuous Play
  1:26:23Effective Workplace Negotiation and Persuasion
SUPPORTING MATERIALS
  PDFSlides: Workplace Negotiation and Persuasion
  PDFWorkplace Negotiation and Persuasion Glossary/Index
  PDFBONUS: The History of Management and Negotiation Styles
REVIEW & TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM