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Internal controls (IC) are critical to the effective functioning of all processes.  The importance of proper and relevant documentation can be viewed as a burden.  Strong, relevant documentation is critical to ensure organizations can adequately monitor, manage, and adjust their processes in line with business objectives. This requirement extends far beyond internal controls over financial reporting.  Management must first establish appropriate responsibilities for IC.   Personnel must have a strong understanding of the types and methods of IC and how they relate to their jobsControls should be well documented.

Documentation methods must meet organizational needs and be sufficient for personnel to understand.

This course will further evaluate the responsibilities of employees, management, and auditors in understanding their role in internal control as well as evaluating documentation methods.  The course is useful to all individuals within a company who have responsibility for writing policies and procedures, documenting and evaluating processes and internal controls and testing processes.

Learning Objectives

  • Explore the responsibilities for internal control (IC).
  • Explore what to document.
  • Identify documentation types.
  • Explore how to establish a defined documentation process.
  • Explore steps to sufficient documentation.
  • Discover relevant methods of flowcharting.
Last updated/reviewed: November 16, 2019

Included In Certifications

This course is included in the following Certification Programs:

19 CoursesInternal Controls Certification

  1. Management Internal Control Essentials
  2. COSO 2013 Overview
  3. Internal Audit Standards Overview
  4. Internal Audit Standards - Managing Internal Audit Work
  5. Internal Audit Standards - Executing the Audit Engagement
  6. Identifying and Implementing the Proper Balance of Internal Controls
  7. Documentation Methods For Internal Control Processes
  8. Information Technology (IT) Risks in Emerging Business Environments
  9. Foundations for a Strong Internal Audit Department
  10. Internal Audit: Keys to Managing an Effective Function
  11. Internal Audit Effective Relations with the Audit Committee
  12. Understanding Risk-Based Auditing
  13. Risk Based Auditing – Establishing a Methodology
  14. Risk Based Auditing – Applying the Methodology
  15. Segregation of Duties for Core Business Processes
  16. Professional Skepticism - Keys to Maintaining
  17. Whistleblower Hotlines - Effective Management
  18. Tools for Internal Control Certificate
  19. Lessons of an Auditor- Tools for Internal Control Certificate

95 Reviews (343 ratings)Reviews

4
Anonymous Author
The course describes the different methods of documentation, how to use it, advantages and disadvantages of each method, along with roles and responsibilities.
5
Member's Profile
Liked the flow of the course material. I think it was covered completely and clearly. The documentation process was particularly helpful to me.
5
Member's Profile
Outstanding CPE! The instructor explained the topic with great clarity! I really liked the practical examples, for they gave me context! This made learning the topic easier and it helped me with knowledge retention. Also, this will help me greatly, as I document policies and procedures for Internal audit and assess the control risk for Management's document management process. Thank you!
5
Anonymous Author
This course dives into the world of internal controls, providing a review on how the process for identifying, evaluating, and documenting internal controls should be performed. In addition, it outlines the responsible parties and provides examples in how to create flow charts and perform effective design analysis.
5
Anonymous Author
This course is a good refresher. The time allotted to complete the course is sufficient to cover all topics outlined in the course. The instructor appears to be very knowledgeable. She provided examples that were relatable. I would definitely recommend this course to other internal auditors.
5
Anonymous Author
Proper Documentation Methods for Internal Audit and Internal Controls Processes is a very good course designed to emphasize the importance of documentation in the world today. It introduces different methods for properly documenting information while providing pros/cons to each.
4
Member's Profile
While I found several practical insights in the second half of the course, I thought that much of the first half could have been greatly condensed or omitted. I did enjoy the author's relational style and her obvious familiarity with the issues.
5
Anonymous Author
I have taken several courses Lynn and she creates a great process and presentation that takes complex processes and breaks them down to bite size pieces. This provides a great outline for what to document and the why to document it.
5
Anonymous Author
Another excellent course from Lynn! I love the way the material is presented with real life examples. This course would be definitely useful for management to understand what type of documentation is more suitable for the business.
3
Member's Profile
Great overall summary of controls. The real-life examples are great. Don’t expect a riveting subject or presentation and you can skip ahead if necessary as it is otherwise a little bit of a dreary pace.
5
Member's Profile
Great summary of what you need to know and best practices. Raises a lot of issues that the important stakeholders need to be mindful of - helping to clarify role of employee v management v board.
5
Member's Profile
While going through implementation of internal controls at my current workplace, this was a great reminder of what I should be looking for when documenting internal controls.
5
Anonymous Author
This was a very informative course and flowed very nicely. Also, having watched a few of Lynn's presentations, it fits very well alongside her other courses. Great resource.
5
Anonymous Author
Miss Fountain does a great job of presenting this concept as well as providing very good examples of how these items relate to the business world. Very good course to take.
4
Anonymous Author
Another a great course from Lynn Fountain with regard to control practices. Her insight on key considerations and potential challenges is well -presented in this course.
5
Anonymous Author
Good course overall and will be good to relay some of the training points to some of the staff on the team as I know this is something our function has been working on.
5
Member's Profile
I enjoyed this course. It opened my eyes to some thing that we as an internal audit team are not doing and I will suggest this training to my supervisor and coworkers.l
5
Member's Profile
I really enjoyed this course a lot, so many relevant real-life examples that highlight and illustrate the need for the point she is making and makes it more relatable.
5
Anonymous Author
There's a tendency to focus on just controls as the main basis. Having the visibility into what goes to document controls was really interesting to learn about
5
Anonymous Author
I try to take her course because she always provides good, conscise support material, relevant exam questions that can be traced back to the supporting docs.
5
Anonymous Author
This is another amazing course with detailed guidance on documentation of controls. I highly recommend this course to anyone working in Accounting/Finance.
5
Member's Profile
As the Controller of a small company, I was looking for ideas to up my documentation game. I found her ideas helpful and like the flow charts idea best.
5
Member's Profile
Good course coverage with examples and descriptions. A great piece of work useful for all levels of staff, auditors, management, board and stakeholders.
5
Anonymous Author
Хотелось бы, чтобы приводилось побольше схем. Можно даже одну подробно рассмотреть
5
Anonymous Author
This was a very good course that I wished I had taken earlier. The subject matter was explained well and will be used as a training tool for my staff.
4
Member's Profile
Informative course about documentation methods for internal control processes which makes me eager to use flowcharts in documenting the audit finding.
4
Anonymous Author
The course is very good. The topics covered are all relevant and are presented in a very organized manner. This course is highly recommended.
5
Anonymous Author
Lots of good criteria that will be utilized from this course. Concepts were delivered in an easy to understand manner with great examples.
5
Anonymous Author
Great overall review of internal control's as they relate to business as well as good overall process of what makes up internal controls.
4
Member's Profile
The instructor is very knowledgeable. I felt the pace could have been condensed a little bit. Some areas were more relevant than others.
5
Anonymous Author
Course very comprehensive and well presented both verbally and slide content. Learned new documentation approaches for my future projects.
4
Anonymous Author
This is a good overview/refersher course. It is a really good summary that provided some good ideas in regards to proper documentation.
4
Anonymous Author
GREAT synopsis for documenting internal controls. This course really refreshed some points that I am pursuing in my organization.
5
Member's Profile
This course contains a lot of information on approaches to process documentation, and advantages and disadvantages to each type.
5
Member's Profile
great video, would recommend for anyone who is interested or wants to gain a high-level understanding of process documentation
3
Anonymous Author
This course is great at explaining the overall process for documentation. I believe this area relates to various departments.
5
Anonymous Author
Excellent course discussing the thought behind the documentation objectives of internal audit reviews. Highly recommended.
5
Anonymous Author
Although this subject can be dry, instructor did a fantastic job of covering the important areas in an engaging manner.
5
Member's Profile
very informative and useful information. Love how she presents the material and have attended several of her webinars.
5
Anonymous Author
Instructor provides helpful examples. She also provided a helpful review of flowcharting symbols and what they depict.
5
Anonymous Author
Interesting course. I appreciate the importance of documentation and making it relevant and current to business needs.
4
Anonymous Author
The speaker discussed a depth overview ICS Many examples are provided to give you a better understanding of these ICS
4
Anonymous Author
Nice details around different documentation forms and insight into which may work better for different orgs/scenarios
5
Anonymous Author
Great course on documentation. I will be able to use this to help the team understand why documentation is important.
5
Anonymous Author
This course helped me strengthen my understanding of how adequate audit documentation can have a significant impact.
5
Member's Profile
Great audit course on internal audit and internal controls processes. Lots of helpful information in the course.
5
Anonymous Author
This course would be great for those who want to know more about internal controls and the "why" behind them.
4
Anonymous Author
Good introduction to documentation of IC processes and the importance of completeness through to financials.
5
Anonymous Author
Course provides the various relevant documentation methods that can be used during your audit projects.
4
Member's Profile
This class included a lot of detailed information in a way that was easy to follow and understand.
4
Anonymous Author
It was good to o over the basics of flow charting and documenting of controls. A refresher course
5
Member's Profile
This was very informative and I will recommend this to my colleague and friends of similar field.
4
Member's Profile
The course is a good start for a proper documentation. It is a good summery of what can be done.
4
Anonymous Author
This course offered a solid overview of the proper documentation methods for internal controls.
5
Member's Profile
I enjoyed this course and learning appropriate documentation techniques for internal controls.
4
Member's Profile
This course continues to fill in the pieces of good internal control processes for a company.
4
Anonymous Author
Good class on various ways to document internal controls. Well organized and informative.
5
Anonymous Author
Great course! Covers lots of information in regards to documentation and internal controls.
5
Member's Profile
Really good and useful information in both the presentation and handout for this course.
5
Anonymous Author
The training introduced me to documentation types I hadn't previously considered using.
5
Anonymous Author
The presenter was effective in her communication of the material and was well prepared.
5
Anonymous Author
This was a great class on documentation methods for internal control processes.thanks.
4
Anonymous Author
Almost a road-map for anyone who is participating in creating internal documentation.
5
Member's Profile
Well organized course. I wish I could see the exam question I answered incorrectly.
5
Anonymous Author
Great refresher of internal controls and documenting such processes and procedures.
5
Member's Profile
Lynn Fountain’s course is packed with great information and easy to understand.
4
Member's Profile
It is basic but important topic which has not been so much focused for training.
5
Anonymous Author
I enjoy the instructors classes. I recommend them to all new internal auditors.
5
Anonymous Author
great course explaining the importance of a documentation. thank you so much!
5
Anonymous Author
this course was great and really helped better my understanding of this topic
5
Member's Profile
Excellent information and wonderful speaker. Highly recommend this course.
5
Anonymous Author
Nice course. Course is well laid out and source materials are easy to follow.
5
Member's Profile
The instructor was clear. The information is simple to process and implement.
4
Member's Profile
great information as always, thanks for a great course
5
Anonymous Author
This course was one of my favorites. The instructor provided great examples.
5
Member's Profile
good simple material ,,,big help on my professional moment great instructor
4
Anonymous Author
The first portion was really basic, but the last portion was very helpful.
5
Member's Profile
Great course. very practical for internal auditors and SOX specialists.
3
Member's Profile
Great refresher on proper documentation methods for internal audit shops.
4
Anonymous Author
This is a great overview of documenting processes and the different types
4
Anonymous Author
Overview of process documentation, including why, benefits and methods.
5
Anonymous Author
This was a good review course for me. I wanted to go over the topics.
5
Anonymous Author
Extremely insightful. I will be able to apply much of what I learned.
5
Anonymous Author
Great examples and the concepts were well developed and documented.
4
Anonymous Author
All on all a nice lecture and fair enough exam which I can recommend
3
Anonymous Author
works well as a refresher and to complete my CPE for my cia and cpa
5
Member's Profile
This course is informative and covers a good deal of documentation.
5
Member's Profile
This course is super helpful in creating an internal audit system!
5
Anonymous Author
Very comprehensive and succinct content. Excellent resource.
5
Anonymous Author
Course is relevant to today's audit processes and reporting.
4
Anonymous Author
The presentation was informative and easily understood.
5
Member's Profile
Very knowledgeable trainer. Good information provided.
5
Anonymous Author
Wonderfully laid out and easy to understand and follow.
5
Member's Profile
Great Course I think we need more documentation.
4
Member's Profile
Understood the importance of process documentation

Prerequisites

Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course. 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION and OVERVIEW
  6:13Introduction to Proper Documentation
  12:03Responsibilities for Internal Control
  9:05Responsibilities for Internal Control Continued..
Documenting
  13:03Exploring What to Document
  6:45Exploring What to Document Continued..
  10:21Documentation Types, Flowcharts, & Narratives
  9:43Policy and Procedures and IC Questions
  4:47Risk Control Matrices
  13:54Establishing A Defined Documentation Process
  5:40Flow Chart Symbols
Other Documentation
  7:49Other Documentation Maturity Model & Issue Tracker
  7:34Other Documentation Testing Processes
  5:24Other Documentation Internal Audit Formal Reports & Summary
CONTINUOS PLAY
  1:52:25Proper Documentation
SUPPORTING MATERIALS
  PDFSlides: Proper Documentation
  PDFProper Documentation Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM