Trust is defined as “a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behavior of another”. It is vital to have a high level of trust that encourages discussion and exploration of new attributes like those that contribute to diversity, equity and inclusion within and organization.

Each person experiences their own evolution of purpose in the workforce. Life changes, situations changes and challenges change. Professionals follow a different path of career growth based on a multitude of factors and not everyone is ready for advances and changes at the same time in their career. In this regard, building trust between the employee and management is crucial to maintaining an environment of equity. Herein lies the tie to a strong diversity equity and inclusion program.

Most professionals in the workforce strive to grow and desire to feel like they are trusted and valued because of their talents, skills and contributions to the organization. But the challenge for organizations is to develop a program that evolves with each individual employee. The program must be built upon as the employee transfers and advances throughout the organization. To execute this requires significant trust, transparency and awareness in the organizations. Many experts indicate that when diversity practices and trust both exist in an organization, employee engagement increases. When engagement increases, inclusion increases.

Course Series

This course is included in the following series:

5 CoursesDiversity, Equity and Inclusion Series

  1. Diversity, Equity and Inclusion - Understanding the Requirements
  2. Diversity, Equity and Inclusion - Building a Strong Culture
  3. Diversity, Equity and Inclusion - Unconscious Bias
  4. Diversity, Equity and Inclusion - Leadership Skills
  5. Diversity, Equity and Inclusion - Building Confidence and Trust
Learning Objectives
  • Recognize how the factors of trust and confidence contribute to a strong DEI program.
  • Recognize how to examine professional research that elaborates on how diversity, employee engagement, trust and inclusion impact the workforce.
  • Identify how the confidence factor contributes to trust.
  • Discover and describe steps to building an organizational trust element.
    Last updated/reviewed: August 23, 2023
    7 Reviews (41 ratings)


    Anonymous Author
    Feeling like you are contributing to the mission and goals of the company help increase engagement. Most importantly, doing it in a way in which it is your idea will help increase the feeling of self involvement.

    Anonymous Author
    I thought the course was solid and very relevant in today's environment. I wish my company would practice more of what was preached in this training.

    Anonymous Author
    It was very interesting course. It made me feel how important to build confidence and trust in an organization.

    Anonymous Author
    I appreciated this training that gave steps on how to work towards diversity, equity, and inclusion.

    Anonymous Author
    Very informative course. I recommend to others, nothing else to comment.

    Member's Profile
    Presented some different concepts around D&I that were insightful.

    Member's Profile
    This entire series was excellent! Great information and ideas!

    Course Complexity: Foundational
    No advanced preparation or prerequisites are required for this course.

    Who Should Attend:
    Chief Executive Officers, Senior Executive Management, Board Members, Compliance Professionals, Legal Professionals, and Audit professionals.

    Education Provider Information
    Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
    Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
    Instructor for this course
    Course Syllabus
      Introduction to Diversity, Equity and Inclusion - Building Confidence and Trust4:11
      Trust and Confidence9:58
      Components and Benefits of Trust12:07
      Components and Benefits of Confidence6:14
      Build Organizational Trust16:12
      Steps to Create Trust15:36
      Steps to Build Confidence in Workforce8:28
      Bringing it All Together6:06
      Diversity, Equity and Inclusion - Building Confidence and Trust1:20:32
      Slides: Diversity, Equity and Inclusion - Building Confidence and TrustPDF
      Diversity, Equity and Inclusion - Building Confidence and Trust Glossary/ IndexPDF
     FINAL EXAMexam