Culture, in the context of this course, is defined as the customs, ways of being, and institutions of a company or country.  

This course is divided into two distinct sections:  the first looks at the components of culture as they apply to various business organizations.  The second section discusses the cultural norms and business conditions in a variety of countries.

We live and work within a culture.  The one we were raised in is the one we believe to be “the way things are” – or “the right way to believe and act”.  We are usually more comfortable in our own, than in a culture different from ours.

It is useful to understand how culture applies to the place in which we work.  For example, do we need a tight and formal structure such as “classic” IBM, or are we more comfortable in a loose and creative environment such as Google.  We get to choose where we work and thus it really helps to understand our comfort-zone and the different workplace cultures available to us.

Also, we are working in an international world.  Quite often we are actually traveling to do business – or to work in – another country. It helps to know the culture (the rules of behaving) in that country.  Even if you are just working with them by e-mail or phone – it helps to know what to expect from their behavior and what they expect from you.

This course is about generalizations – not absolutes.  Learning about a group tells you very little about any one individual in that group. Please remember that as you learn about the customs and cultures of different organizations and countries.

Learning Objectives
  • Explore multiple styles of behaving and cooperating
  • Discover that there is no “right way” – but different ways elsewhere
  • Recognize how to fit into a particular culture
  • Identify the expected behaviors and rules of the place we work and/or visit
Last updated/reviewed: August 15, 2023

Included In Certifications

This course is included in the following Certification Programs:

29 CoursesMastering Management Certification

  1. Preventing Harassment, Abusive Behavior, Bullying, And Discrimination In the Workplace
  2. The Art and Science of Interviewing
  3. Investigating a Complaint of Inappropriate Behavior in The Workplace
  4. Understanding Our Unconscious Biases
  5. Americans With Disabilities Act (ADA) Management’s Role
  6. Management Providing Safety and Better Ergonomics
  7. Maintaining a Culture of Innovation and Creativity
  8. Managing Passive People
  9. Group Decision Making and Problem Solving
  10. Resolving Workplace Conflict
  11. Company Culture: Creating and Maintaining the Best
  12. Part I: Cultural and Behavioral Information for Business in an International – Global Environment
  13. Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
  14. Effective Time Management and Goal Setting/Delegation
  15. Culture: Inside the Company and Outside the Country
  16. Cognitive Styles (Styles of Thinking, Talking, Giving and Receiving Information)
  17. Finding Success with Teams Working Far Apart
  18. Change Management: The People Side
  19. Effective Workplace Negotiation and Persuasion
  20. Ethics and Attitude in the Workplace
  21. Creating Rewards and Recognitions that Get You What You Want to Achieve
  22. Onboarding: From Entry-Level to Senior Executive
  23. Marrying Career Development with Succession Planning
  24. Visibility Enhances Promotability
  25. Delegating Skills for Managers
  26. Assertiveness Skills for Executives, Managers and HR Professionals
  27. How EQ Helps Motivate Your Staff
  28. Effective Meeting Management for Leaders, Managers, and Facilitators
  29. Communication: A Two-Way Process
8 Reviews (35 ratings)


Anonymous Author
Very informative course, particularly learning about different cultural norms around the globe. The instructor was highly-effective in delivering engaging content, as well as great supporting materials to reference ongoing.

Anonymous Author
I really enjoyed all of the details on the different cultures and learning about the differences in the behaviors of each one. It was all very interesting.

Member's Profile
Plenty of good and specific examples are provided, such as the differences in time management, priorities, values, customs, and traditions.

Member's Profile
Enjoyed lecture, good overview provided. I enjoyed the cross referencing of facts with personal details.

Member's Profile
I really enjoyed this course. Super interesting and great content!

Member's Profile
A lot of information! WOW! What an amazing life you've lead!

Anonymous Author
This was a very strange course and was not cohesive.

Anonymous Author
Really interesting with lots of real-life examples.

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Introduction to Culture: Inside the Company and Outside the Country13:16
  Generalities & Looking at Company Culture11:36
  Creating the Culture You Want13:41
  Country Culture General9:57
  Contrasts & Culture Specific12:05
  Romance Cultures9:01
  Muslim Countries15:22
  A Few Other Asian Countries8:26
  Scandinavia & Isreal8:43
  United States & Final Thoughts10:33
  Culture: Inside the Company and Outside the Country 2:16:52
  Slides: Culture: Inside the Company and Outside the CountryPDF
  Culture: Inside the Company and Outside the Country Glossary/IndexPDF