Instructor for this course

Culture, in the context of this course, is defined as the customs, ways of being, and institutions of a company or country.  

This course is divided into two distinct sections:  the first looks at the components of culture as they apply to various business organizations.  The second section discusses the cultural norms and business conditions in a variety of countries.

We live and work within a culture.  The one we were raised in is the one we believe to be “the way things are” – or “the right way to believe and act”.  We are usually more comfortable in our own, than in a culture different from ours.

It is useful to understand how culture applies to the place in which we work.  For example, do we need a tight and formal structure such as “classic” IBM, or are we more comfortable in a loose and creative environment such as Google.  We get to choose where we work and thus it really helps to understand our comfort-zone and the different workplace cultures available to us.

Also, we are working in an international world.  Quite often we are actually traveling to do business – or to work in – another country. It helps to know the culture (the rules of behaving) in that country.  Even if you are just working with them by e-mail or phone – it helps to know what to expect from their behavior and what they expect from you.

This course is about generalizations – not absolutes.  Learning about a group tells you very little about any one individual in that group. Please remember that as you learn about the customs and cultures of different organizations and countries.

Learning Objectives

  • Explore multiple styles of behaving and cooperating
  • Discover that there is no “right way” – but different ways elsewhere
  • Recognize how to fit into a particular culture
  • Identify the expected behaviors and rules of the place we work and/or visit
Last updated/reviewed: May 16, 2022

Included In Certifications

This course is included in the following Certification Programs:

29 CoursesMastering Management Certification

  1. Preventing Harassment, Abusive Behavior, Bullying, And Discrimination In The Workplace 2020 Update – 2 hour training
  2. The Art and Science of Interviewing
  3. Investigating a Complaint of Inappropriate Behavior in The Workplace
  4. Understanding Our Unconscious Biases
  5. Americans With Disabilities Act (ADA) Management’s Role
  6. Management Providing Safety and Better Ergonomics
  7. Maintaining a Culture of Innovation and Creativity
  8. Managing Passive People
  9. Resolving Workplace Conflict and Dealing with Different/Difficult People in 2020 and Beyond
  10. Group Decision Making and Problem Solving
  11. Resolving Workplace Conflict
  12. Company Culture: Creating and Maintaining the Best
  13. Part I: Cultural and Behavioral Information for Business in an International – Global Environment
  14. Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
  15. Effective Time Management and Goal Setting/Delegation
  16. Culture: Inside the Company and Outside the Country
  17. Cognitive Styles (Styles of Thinking, Talking, Giving and Receiving Information)
  18. Finding Success with Teams Working Far Apart
  19. Effective Workplace Negotiation and Persuasion
  20. Ethics and Attitude in the Workplace
  21. Creating Rewards and Recognitions that Get You What You Want to Achieve
  22. Onboarding: From Entry-Level to Senior Executive
  23. Marrying Career Development with Succession Planning
  24. Visibility Enhances Promotability
  25. Delegating Skills for Managers
  26. Assertiveness Skills for Executives, Managers and HR Professionals
  27. How EQ Helps Motivate Your Staff
  28. Effective Meeting Management for Leaders, Managers, and Facilitators
  29. Communication: A Two-Way Process

6 Reviews (28 ratings)Reviews

Anonymous Author
Very informative course, particularly learning about different cultural norms around the globe. The instructor was highly-effective in delivering engaging content, as well as great supporting materials to reference ongoing.
Anonymous Author
I really enjoyed all of the details on the different cultures and learning about the differences in the behaviors of each one. It was all very interesting.
Member's Profile
Plenty of good and specific examples are provided, such as the differences in time management, priorities, values, customs, and traditions.
Member's Profile
Enjoyed lecture, good overview provided. I enjoyed the cross referencing of facts with personal details.
Member's Profile
A lot of information! WOW! What an amazing life you've lead!
Anonymous Author
Really interesting with lots of real-life examples.


Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
  13:17Introduction to Culture: Inside the Company and Outside the Country
  11:36Generalities & Looking at Company Culture
  13:41Creating the Culture You Want
  9:57Country Culture General
  12:06Contrasts & Culture Specific
  9:01Romance Cultures
  15:23Muslim Countries
  8:26A Few Other Asian Countries
  8:43Scandinavia & Isreal
  10:34United States & Final Thoughts
  2:16:52Culture: Inside the Company and Outside the Country
  PDFSlides: Culture: Inside the Company and Outside the Country
  PDFCulture: Inside the Company and Outside the Country Glossary/Index