In this course, we examine the various types of software available to the credit department.  We examine the costs and the risks of credit department automation.

The program describes the potential benefits of credit automation, along with an examination of the costs of automation. We discuss debits and credits, the primary building blocks of accounting and financial statements. We also examine some of the myths and misconceptions in connection with credit department automation

Learning Objectives
  • Identify and recognize what the various types of credit support software are capable of doing.
  • Identify the risks and costs as well as the benefits of purchasing the software available.
  • Discover how the various types of software programs reduce costs, accelerate debt collection, and reduce bad debt losses. 
  • Explore the main justifications for automation, and the counter-arguments against acquiring software.
Last updated/reviewed: August 21, 2023
8 Reviews (20 ratings)


Anonymous Author
The course title is misleading. Course covers best practices for an established credit department. I was looking for a course that provided tools that and information on applications one can use to have a high assurance that collection is assured.

Anonymous Author
Title has nothing to do with course. The material is on best practices for credit risk management. Instructor read the slides 90% of the time.

Anonymous Author
The course video was unrelated to the course supporting material slides. The course slides were at least useful.

Anonymous Author
This was informational but I would not consider it necessary in evaluating collections department processes.

Anonymous Author
the material covered in the videos is different from the pdf and the exam.

Anonymous Author
It is a very useful course, well explained and detailed

Member's Profile
A very practical overview of a relevant topic.

Member's Profile
Course had nothing to do with the title

Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Introduction to Credit Department Automation: Is This The Right Time?3:26
  Collections Best Practices 13:36
  Deduction Best Practices 7:18
  Best Practices for Financial Analysis 4:30
  Best Practices for Your Credit Policy 3:16
Continuous Play
  Credit Department Automation: Is This the Right Time? 32:07
  Slides: Credit Department Automation: Is This The Right Time?PDF
  Credit Department Automation: Is This The Right Time? Glossary/IndexPDF