Sound client and engagement management can influence both the effectiveness and efficiency of an audit engagement. This module will provide guidance on how to maximize return on time spent with critical areas, such as budgeting, scheduling, client assistance, and delegation.

Major Topics:

  • Importance of quality control on audits
  • Why engagement budgets are not used, and how to overcome the barriers to success
  • Determining useful budget amounts to use as a tool
  • Better engagement scheduling tips for improved efficiency
  • Making sure the client is ready on the first day of the audit
  • Delegating for professional development and leveraging audit hours
  • Handling difficult delegation scenarios
  • Better engagement wrap-up tips and techniques


Learning Objectives
  • Discover and discuss critical responsibilities for client and engagement management.
  • Explore and explain guidelines for better engagement budgeting and scheduling.
  • Discover and discuss supervision and delegation techniques.
  • Identify and describe best practices for wrapping up engagements on time and within budget.
Last updated/reviewed: March 28, 2024

Included In Certifications

This course is included in the following Certification Programs:

13 CoursesAudit Training Certification - Level 3 - In-Charge/ Senior

  1. Fraud Trends - Applying Real-life Lessons to Small and Mid-Size Entities
  2. Reviewing Workpapers - Embracing Responsibilities for Quality Control
  3. Advanced Audit Planning Concepts - Ensuring an Effective and Efficient Audit
  4. Internal Controls to Mitigate Financial Reporting Risk - Designing Stronger Internal Controls for Small or Mid-Size Entities
  5. Auditing Revenue Recognition - Grasping the Higher Risks and Special Audit Considerations
  6. Auditing Contingencies and Going Concern Uncertainty - Testing for Completeness and Proper Disclosure
  7. Audit Reporting Advanced Concepts - Understanding the Impact of General Audit Procedures on Disclosures and Audit Report Modifications
  8. Critical Traits of a Thinking Auditor - Stretching Experienced Auditors Beyond the Basics
  9. Client and Engagement Management - Managing the Black Holes that Erode Profitability
  10. Supervisor Skills - Coaching Staff to Stay on the Right Track
  11. Professional Ethical Considerations for CPAs
  12. Accounting Update - Hot Topics for Preparing Current Period Financial Statements
  13. Auditing & Attest Update - Hot Topics for Current Period Audits and Other Attest Services
3 Reviews (5 ratings)


Member's Profile
I picked quite some new techniques on delegating. The issue of incentivising client staffs is "new" to me, thanks.

Member's Profile
Excellent videos, very well done. Easy and concise and very clear to follow.

Anonymous Author
Very comprehensive and insightful. Love the humor thrown in as well.

Course Complexity: Intermediate

Prerequisite: Experience on basic audit engagements.
Designed For: Accountants with responsibility for clients and engagements.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Learning Objectives for Client and Engagement Management0:29
  Improved Engagement Budgeting16:07
  Improved Engagement Budgeting Cont'd10:44
  Better Scheduling4:48
  Ensuring the Client is Ready16:50
  Improving Delegation11:16
  Improving Delegation Cont'd11:43
  Discussion Question11:12
  Better Engagement Wrap Up15:56
  Client and Engagement Management1:39:05
  Slides: Client and Engagement Management - Managing the Black Holes That Erode ProfitabilityPDF
  Client and Engagement Management - Managing the Black Holes That Erode Profitability Glossary/ IndexPDF