- Define the dynamics of organizational change as it applies to the people involved.
- Identify the types of change and the processes needed to make them successful.
- Identify the techniques management can use in leading and managing the change.
- Recognize how to respond to the needs and resistance to change experienced by those being required to make the change.
- Discover how to design the strategies and tactics that will lead to successful acceptance of change.
16 Reviews (47 ratings)Reviews
This course gives you things to think about as you are contemplating changes in your organization. It is time well spent!
Provides basic information for managers
very insightful class....
Arlyne has done it again! Another great hour of insight.
Good material with broad applicability. Some sound issues.
The trainer outlined the change process and provided relevant examples and techniques how to find solutions during the change implementation.
Good people mgt advice
Very insightful. It help to understand people's behavior regard changes. Managers should be able to benefit from this course
I really liked the progression of the discussion, of reactions that people have to change, and how they move through the process to eventual acceptance. Very important for managers to take heed. The sound quality in the fourth module, Basic Theories, could be improved.
Overall it was a good course. Perhaps from a perspective of someone who is uncomfortable with change, and to me there seemed to be a couple of contradictions between examples and objectives.
I did not find this course useful, until the last part that was presented (solutions). It is evident that change is everywhere; the examples that were provided did not resonate well and did not contribute to my understanding of change management.
I liked the amount of time used explaining the how and why people might experience different emotions when facing changes in the workplace.This course helped me to see these things from a different perspective. I think this course would be good for everyone.
Offered good tips on managing change. A little too much coverage on reactions to change.
Prerequisite: Management experience
Advanced Preparation: None
Education Provider Information
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 ext. 106, or send an e-mail to .