Every organization, for-profit companies, nonprofit organizations, foundations, educational institutions, and government agencies are realizing that the external environment in which they operate is changing faster than ever.  Organizations must not only anticipate and keep up with changes, they must seek to get ahead of the curve and change before they have to so they can be ready for the next curve the world will throw at them.

There is also change afoot in the entire area of change management.  Past theories are failing to help organizations be successful in large-scale change.  Employees are being blindsided by change that is not only happening fast in organizations, it is happening without their input in the planning of the change and without their understanding of the change that management is seeking to achieve.

This course gives you new principles by which you can design and implement large and small changes in organizations from process and product changes, to regulatory and customer service changes.  Organizations need to change to remain afloat and must involve key stakeholder groups, including employees. Ideas that were shunned by many just years ago, have been shown to be successful today.  Change is no longer the exception, it is the norm. This course is designed to help make you and your organization more agile as required by the times.

 

Learning Objectives
  • Explore key theories of change management.
  • Identify successful change management processes.
  • Discover that even small changes require excellent planning.
  • Discover strategies that will help you execute changes more successfully.

 

Last updated/reviewed: August 17, 2023
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26 Reviews (89 ratings)

Reviews

4
Anonymous Author
The high-level overview of change management was very informative. It was helpful to learn about the impact of culture on change management and how organizations can be more successful in change management efforts through including key stakeholders in the decision process and implementation.

5
Anonymous Author
I thought this course was important in understanding the potential problems with change management. I liked how the course showed many examples of real companies not executing this properly and what they could have done differently.

5
Anonymous Author
Great primer for change management and as a new manager this was a topic I was very interested in. Some good tips to think about and get ahead of before trying to implement a change that I will definitely use going forward.

5
Anonymous Author
This information was all very good. I would have liked a bibliography of the studies that he mentions. It seemed rushed toward the end - trying to fit too much in too little time.

4
Anonymous Author
This is a great course. Currently, change is normal in all organizations. This course provides a lot of valuable information regarding change management and change in general.

5
Member's Profile
I especially appreciated the part around how to interpret and digest questions that arise by others in the company during a change management process.

4
Anonymous Author
Informative course, with good and practical real-life examples. Will help me as I institute a number of changes in my new role.

5
Anonymous Author
I really enjoyed this course and feel that it sufficiently informed me about the proper practices for change management.

4
Member's Profile
Very thorough and considers many aspects of change management; e.g., the key stakeholders, ethical issues, and risks.

4
Member's Profile
Good overview of change management, with several real world examples describing the importance of change management.

4
Anonymous Author
I liked the course. Change is the new reality for most companies and those that are agile will benefit the most.

4
Member's Profile
Excellent course in defining the importance of change management done in the correct manner.

4
Anonymous Author
I found the instructor easy to understand and overall informative with real life examples.

5
Anonymous Author
Instructor was engaging and course material interesting. Overall a beneficial course.

4
Member's Profile
Like all the real life examples of the material utilized in the course presentation.

5
Member's Profile
This was a greta course and about all necessary components about change management.

5
Anonymous Author
Interesting course and great use of examples. The final exam was usually worded.

5
Anonymous Author
Practical examples supporting the concepts. Easy to follow. Good content.

4
Anonymous Author
This course was helpful in outlining the theories of change management.

4
Anonymous Author
Lots of information that is to be considered in change management.

5
Anonymous Author
Really enjoyed this course, and though it well put together.

3
Anonymous Author
The course PDF didn't focus heavily on the key points.

5
Member's Profile
Thank you very much for the excellent presentation.

5
Member's Profile
Good overall survey of change management principles.

4
Anonymous Author
Presenter was thorough and content was appropriate.

4
Anonymous Author
Good info on how best to handle change management

Prerequisites
Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Questions and Answers1 Question
Member's Profile

Herb,

My name is Dan Frakes, and I work as the CFO for Trihydro Corporation. Trihydro is a 500 employee environmental engineering company based in Laramie, Wyoming.

I recently listened to your course on change management and found the material compelling. It is material that I wish to share with our senior management team.

Are you willing and able to share the audio presentation with me in a format that I can share with them? There is additional information in the presentation than is available in the course slides.

Thank you for considering this.

Dan
dfrakesattrihydro [dot] com
720-256-9821

Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to Change Management: The Keys to Success5:20
Section 1
  How and Why Large Scale Change Efforts Often Do Not Work11:25
Section 2
  Key Approaches to Successful Change Management14:51
  Pilot Program Change Model, Reset - A New Form of Change, and Successfully Making the Case for Change6:45
  Important Rights in CM, Human Side, Unintended Consequences, Management Information System, and Timing of Change10:36
Section 3
  The Future of Change Mgmt7:02
  Conclusion4:19
CONTINUOUS PLAY
  Change Management: The Keys to Success 1:00:18
SUPPORTING MATERIALS
  Slides: Change Management: The Keys to SuccessPDF
  Change Management: The Keys to Success Glossary/IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam