In today’s volatile economic environment and business world, the art of managing has taken on a new meaning. Remote work, co-sourcing, and alternating working arrangements have made the task of managing more complex. Management has never been easy. Even with hundreds of available resources, being in a management role can feel like stepping off a cliff with no lifeline when you are unprepared.

Now, more than ever, managers are responsible for the well-being, production, and success of a team of people. This can be daunting if anything goes wrong or when change abruptly hits. What sets the great boss apart from the average boss? What do great managers actually do?

Whether you have held a management position for several years or are just transitioning to a management role, you will find that becoming and remaining a good manager is often an art rather than a science.

This session explores the goals and traits of managers, as well as how to make the transition to manager. We will first focus on the special requirement created by the new normal. We will end with the best practice skills and traits identified through research as long-term manager traits.