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Whether you are the interviewer or the person being interviewed, there are many commonalities to what you do and say.  In this course we discuss the more common interview situations found in the workplace and offer suggestions for handling each of these situations.

The process of interacting with other people is both an art and a science.  The interview situation is no different, so wherever possible the advice we give will include some of the techniques used by those who are artful. Sometimes the information offered  will cover pre-interview strategies, such as networking and resume writing.

We cover the interviewer's role as hiring manager, HR or private recruiter, having to counsel an employee whose work is not up to par, investigating a complaint of inappropriate behavior and responding to a request for an informational interview.  For the interviewee we discuss seeking a promotion, job searching, proving your worth, or why the job didn’t get done and responding to an allegation of inappropriate behavior.

Learning Objectives

  • Identify the best source of job hunting
  • Recognize best practices in seeking a raise or promotion
  • Recognize best practices for going on an interview
Last updated/reviewed: October 16, 2018

Included In Certifications

This course is included in the following Certification Programs:

29 CoursesMastering Management Certification

  1. Preventing Harassment, Discrimination, Abuse and Bullying: Management's Responsibility in 2020 and Beyond
  2. The Art and Science of Interviewing
  3. Investigating a Complaint of Inappropriate Behavior in The Workplace
  4. Understanding Our Unconscious Biases
  5. Americans With Disabilities Act (ADA) Management’s Role
  6. Management Providing Safety and Better Ergonomics
  7. Maintaining a Culture of Innovation and Creativity
  8. Managing Passive People
  9. Managing Difficult People and Dealing with Conflict
  10. Group Decision Making and Problem Solving
  11. Company Culture: Creating and Maintaining the Best
  12. Part I: Cultural and Behavioral Information for Business in an International – Global Environment
  13. Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
  14. Effective Time Management and Goal Setting/Delegation
  15. Culture: Inside the Company and Outside the Country
  16. Cognitive Styles (Styles of Thinking, Talking, Giving and Receiving Information)
  17. Finding Success with Teams Working Far Apart
  18. Change Management: The People Side
  19. Effective Workplace Negotiation and Persuasion
  20. Ethics and Attitude in the Workplace
  21. Creating Rewards and Recognitions that Get You What You Want to Achieve
  22. Onboarding: From Entry-Level to Senior Executive
  23. Marrying Career Development with Succession Planning
  24. Visibility Enhances Promotability
  25. Delegating Skills for Managers
  26. Assertiveness Skills for Executives, Managers and HR Professionals
  27. How EQ Helps Motivate Your Staff
  28. Effective Meeting Management for Leaders, Managers, and Facilitators
  29. Communication: A Two-Way Process

22 Reviews (76 ratings)Reviews

4
Anonymous Author
I enjoyed that this course covered the various types of interviews that you might encounter and provided tips for both interviewer or interviewee. I felt that this presenter had a couple hot buttons that were emphasized too much (for example, years of experience required for roles), which were relevant points but were over emphasized so much that it lost it's effect for me.
2
Member's Profile
Too many topics covered that it lost its appeal and attention span.Could be divided into different parts as responsibilities and interests of HR and Interviewee are different.
3
Member's Profile
A good resource for both interviewer and interviewee; however, some of the multiple choices are misleading, since there could be more than one correct answer.
4
Anonymous Author
The course is helpful and informative. It gives proper ways and techniques on how to be an effective interviewer or interviewee.
5
Anonymous Author
This is a great course for prepairing either the interviewer or for the interviewee for the process.
4
Member's Profile
The presenter was easy to listen to and kept the course interesting.
4
Member's Profile
Interviewing can be tricky. Lots of helpful hints in this course.
5
Member's Profile
Very well put together. Interesting, relevant and engaging!
5
Member's Profile
A lot of very practical tips. Very interesting.
4
Anonymous Author
Very comprehensive and thorough presentation.
5
Anonymous Author
Telling it from both side was very helpful.
3
Anonymous Author
Not enough solid materials; just basic info
4
Member's Profile
Liked it. Learned quite a few new things
4
Member's Profile
Really grounded training!
5
Anonymous Author
Nice refresher course.
4
Anonymous Author
Good refresher
5
Member's Profile
great class!
5
Anonymous Author
great course
3
Member's Profile
not so hot
5
Member's Profile
helpful!
5
Member's Profile
great!
5
Member's Profile
Good

Prerequisites

Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course. 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION and OVERVIEW
Interviewing: The Art and Science
  10:12What Do You Do When You Are at The Right Event?
  12:38Conducting The Interview as Hiring Manager or Recruiter
  12:42The Interview Process (Continues)
  12:16The Old Way of Interviewing
  8:28The Informational Interview
CONCLUSION
  6:55The Interview Itself
CONTINUOUS PLAY
  1:09:04Interviewing: The Art and Science
SUPPORTING MATERIALS
  PDFSlides: Interviewing
  PDFInterviewing Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM